- Description
- Aims to help seniors remain safely at home after leaving the hospital
- offers community support services free of charge for the first 10 business days from when you arrive home from the hospital
- transportation from hospital to your home upon discharge
- transportation to medical follow-up appointments
- home help such as laundry and light housekeeping
- personal care such as help with bathing
- Meals on Wheels delivery of frozen meals to your home
- Eligibility
- Seniors 65 years of age and older
Clients living in Retirement Homes are eligible for transportation services only
Clients with contact precautions are eligible dependent on the availability of PPE for client and driver (if necessary), and referral includes a description of the precaution. Intake reserves the ability to refuse the referral if deemed unable to safely service the client.- Application Process
- Referrals accepted from hospitals only by discharge planners, social workers, Gem nurses and Home and Community Care Support Services Care Coordinators (in hospital only)
- Documents Required
- Referral required - Clients are assessed and referred to the Going Home Program by the Hospital Discharge Planner and/or by the Geriatric Emergency Management (GEM) Nurse in the Emergency Departments of our Champlain District hospitals.
- Toll Free
- 1-877-818-0884
- Office
- 613-238-8420
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- 1096 Bridge St
Ottawa, ON, K4M 1J2
Canada - Languages
- English, French
- Contact
- Della Hart, Senior Manager, Community Programs
Email: [email protected]
Phone: 613-238-8420 - Fees
- None during the program
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- August 8, 2025
- Address
- 1096 Bridge St
Ottawa, ON, K4M 1J2
Cross street: Rideau Valley Dr and Bridge St
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Mon-Fri 8 am-4:30 pmMon8:00 am to 4:30 pmTue8:00 am to 4:30 pmWed8:00 am to 4:30 pmThu8:00 am to 4:30 pmFri8:00 am to 4:30 pm
- Service Area(s)
- Ottawa

