Western Ottawa Community Resource Centre

Community Resource Centre

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Description

Provides the following supports to our vulnerable, isolated community members living in the former cities of Kanata and Nepean and the former townships of Goulbourn and West Carleton:

  • telephone based crisis intervention
  • telephone based crisis counseling
  • telephone based counseling for women experiencing gender based violence
  • telephone based regular check-ins
  • telephone support with navigating systems
  • food/supplies deliveries
  • medically necessary transportation
  • virtual programming and services
  • online resources

Visit the Facebook page for details on all other programs and services.

Community and social services

Services for Children, Youth and Families

  • EarlyOn Centre
  • Bullying Prevention Program
  • The ZONE drop-in for youth
  • Queerios Youth Drop-In
  • child and youth community development
  • homework club
  • resources
  • Fun Friends programs
  • Toys on Tour program

Community Support Programs for Seniors and Adults with Physical Disabilities

  • Adult Day Program
  • Diners' Club
  • caregiver support
  • Home Help and Home Maintenance Program
  • Telephone Reassurance Program
  • Meals on Wheels/Frozen meals
  • friendly visiting
  • transportation to medical and non-medical appointments
  • foot care clinics
  • social programs
  • Snow Go Assist

Gender Based Violence Program

  • individual and group counselling
  • Peer Support Program (volunteers supporting abused women)
  • Child Witness Program
  • Transitional Housing Support Program
  • Chrysalis House, a shelter for abused women (24-hour crisis line 613-591-5901)

Counselling Services

  • short-term counselling
  • crisis counselling
  • information and referral services
  • confidential counselling and referral services to the LGBTQ+ community
Eligibility
Residents of Kanata, Goulbourn, West Carleton (K2B, K2C, K2E, K2G, K2M, K2H, K2J, K2K, K2L, K2R, K2S, K2T, K2V, K0A 1L0, K0A 1T0, K0A 1X0, K0A 2H0, K0A 3M0, K2W, K7S)
* Ontario Early Years Centre birth-6 years. VAW open city wide.
Application Process
Call or visit website for more information





To find which Community Health and Resource Centre serves a specific area, click here.
Documents Required
Vary by program
* contact for more information
Office
613-591-3686
Crisis
613-591-3686 ext 269
Fax
613-591-2501
TTY
613-591-0484
Web Site
Visit Website
Email
[email protected]
Mailing Address
2 MacNeil Court
Ottawa, ON, K2L 4H7
Canada
Languages
English, French
Director, Client Services
Andrea Nelson
Email: [email protected]
Phone: 613-593-3686
Fees
Service - Fees may apply to some Community Support Services ; None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
March 11, 2026
Address
2 MacNeil Court
Ottawa, ON, K2L 4H7

Cross street: Castlefrank Rd and Hazeldean Rd

  • located in Kanata

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Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 8:30 pm
Wed
8:30 am to 8:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Sat
8:30 am to 1:30 pm
Mon, Thu, Fri 8:30 am-4:30 pm * Tue, Wed 8:30 am-8:30 pm * Sat 8:30 am-1:30 pm * evenings by appointment
Service Area(s)
  • Goulbourn
  • Kanata
  • Nepean
  • Ottawa
  • West Carleton
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