Ottawa. City Operations

Residential Services Homes - Domiciliary Hostels

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Description

Private or non-profit residences that provide long term housing to vulnerable adults

  • the City of Ottawa provides financial assistance for low income residents to subsidize the cost of their board and lodging in a residence


Furnished shared rooms

  • meals and minimal supervision are provided
  • medication management
  • housekeeping and personal laundry
  • referral by individuals, hospitals, shelters, family members
Eligibility
Eligibility is based on a financial assessment and the individual must:


  • reside in Ottawa
  • be aged 18 or older
  • live with a psychiatric, developmental, or physical disability or illness
  • have an immigration status in Canada that is not:

    • visitor
    • student
    • temporary work visa
    • sponsored immigrant

  • be able to live in group setting
  • be albe to care for one's hygiene or qualify for community care services to manage their needs
  • be albe to walk and change position or use an assistive device
  • have transportation arrangements and manage community outings
  • comply with medical treatment plan or be medically stable
  • if applicable, be compliant with any court ordered plan/treatment
  • manage alcohol/substance use choices responsibly
  • be able to manage finances independently or have finances managed by a Power of Attorney, a Public Guardian, a Trustee, or a community care services Operator

Application Process
Visit the website to find the application forms and a guide for step by step instructions.
Documents Required
As per the application process
Toll Free
1-866-261-9799
Office
613-580-2424 ext 26586 - Intake
Crisis
3-1-1 - 24 hours
Fax
613-580-2790
TTY
613-580-2401
Web Site
Visit Website
Email
[email protected]
Mailing Address
370 Catherine St
2nd Fl
Ottawa, ON, K1R 5T5
Canada
Languages
English, French, Other - Cultural interpretation may be available upon request
Contact
Cynthia Donovan, Coordinator, Employment and Social Services
Phone: 613-580-2424 ext 41668
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
September 19, 2025
Address
370 Catherine St, 2nd Fl
Ottawa, ON, K1R 5T5
Cross street: Kent St and Catherine St
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:00 pm
Tue
8:30 am to 4:00 pm
Wed
8:30 am to 4:00 pm
Thu
8:30 am to 4:00 pm
Fri
8:30 am to 4:00 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Ottawa