Ottawa. City Operations
Emergency and Protective Services - Ottawa Paramedic Service
- Description
- Paramedics
- deliver medical treatment for life-threatening medical emergencies including heart attacks, strokes, respiratory and traumatic injuries
- a list of locations for the Paramedic Public Access Defibrillator Program can be found online
- Eligibility
- No restrictions
- Application Process
- Call the appropriate line, whether urgent or non-urgent
- Documents Required
- No documents required
- Office
- 613-580-4771 - Administration
- Crisis
- 9-1-1
- Office 2
- 613-739-1918 - Dispatch
- Fax
- 613-580-2464
- TTY
- 613-580-2401
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- 2465 Don Reid Dr
Ottawa, ON, K1H 1E2
Canada - Languages
- English, French, Other - Translation services are available during emergencies.
- Contact
- Administration,
Email: [email protected]
Phone: 613-580-4771 - Chief
- Pierre Poirier
Email: [email protected] - Fees
- Service - fees vary ; The hospitals are responsible for billing the patient directly for all ambulance transportation
* If a patient is not transported, there is no fees associated with the response
* If the ambulance call is deemed unnecessary, the Ontario Health Card will not cover it and the patient will have to pay the entire amount for the transport to the hospital, unless a private insurance is available
* Fee assistance available for eligible patients ; assistance is provided by the Ontario Health Card - Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- December 30, 2025
- Address
- 2465 Don Reid Dr
Ottawa, ON, K1H 1E2
Cross street: Walkley Rd and Conroy Rd
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Dispatch Centre Mon-Sun 24 hoursMon8:00 am to 4:00 pmTue8:00 am to 4:00 pmWed8:00 am to 4:00 pmThu8:00 am to 4:00 pmFri8:00 am to 4:00 pm
* Administration Mon-Fri 8 am-4 pm - Service Area(s)
- Ottawa
