Ottawa. City Operations
Ottawa Police Service - MedicAlert Connect Protect
- Description
- Registry providing police with 24-hour access to a registered subscriber's photo, identity, past wandering history and other vital emergency information
- assists officers dealing with individuals living with an invisible handicap such as: autism, fetal alcohol spectrum disorder, dementia, traumatic brain injury, brain disease, mental illness, multiple sclerosis, diabetes, epilepsy, etc.
- program in partnership with Medic Alert
- Comments
-
The Autism Registry is transitioning over to Medic
Alert and is now called Connect Protect;
Those who sign up for Medic
Alert Connect Protect will give police vital information about their medical condition so that they can be helped quickly and effectively. Open to any vulnerable-sector person living with: autism, Fetal alcohol spectrum disorder, dementia, traumatic brain injury, brain disease, mental illness, multiple sclerosis, diabetes, epilepsy, etc. - Eligibility
- No restrictions
- Individuals from the vulnerable sector living with an invisible handicap
- Application Process
- To register: form available on the websites medicalert.caor medicalert.ca/Connect
Protect - Documents Required
- May vary; call for information
- Office
- There is no office telephone number
- Crisis
- 9-1-1 - Emergency Services (life threatening or crime in progress)
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- PO Box 9634
Station T
Ottawa, ON, K1G 6H5
Canada - Languages
- English, French, Interpretive Services - in 140 languages
- Contact
- Eric Janus, Responsible for Connect Protect, Operations Manager
Email: [email protected]
Phone: 613-290-2080 - Fees
- Service
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- December 16, 2025
- Address
- 474 Elgin St
Ottawa, ON, K2P 2J6
Cross street: Elgin St and Trans-Canada Hwy
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Unspecified
- Service Area(s)
- Ottawa

