Ottawa. City Operations

Emergency and Protective Services - Fire Services


Description
Personnel trained to respond to a wide variety of emergency and non-emergency incidents including fires, rescues and medical and hazardous-material emergencies
  • responsible for fire prevention, public education and emergency preparedness programs.

Fire Services:
  • Suppression
  • Hazardous Materials
  • Carbon Monoxide
  • Rescue and Tiered Response to medical calls
  • Rural Water Delivery

Prevention and Education Program:
  • Safety tips for babysitters
  • Inspections
  • Farm Fires
  • Open-Air Burning
  • Propane Safety
  • Juvenile Fire-Setters Program
  • In case of fire in your home
  • Fire-Escape Planning
  • Using Fire Extinguishers
  • High Rise Fires
  • Response after a fire
Eligibility
No restrictions
Application Process
Call to be directed to the appropriate division
Documents Required
No documents required
Toll Free
1-866-261-9799
Office
613-580-2860
Crisis
9-1-1
Fax
613-580-2864
After Hours Phone
3-1-1 ; 613-580-2400
TTY
613-580-2401
Web Site
Visit Website
Email
[email protected]
Mailing Address
1445 Carling Ave
Ottawa, K1Z 7L9
Canada
Languages
English, French
Fees
Service - Fees for some services
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
November 5, 2025
Address
1445 Carling Ave
Ottawa, ON, K1Z 7L9
Cross street: Kirkwood Ave and Hwy 417
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Office hours Mon-Fri 8:30 am-4:30 pm
* Inspections Mon-Fri 7:30 am-4:45 pm
* Prevention and education negotiable
Service Area(s)
Ottawa