- Description
- City office responsible for processing claims from people that believe the City should compensate them for an injury or damage they have experienced that they believe is the City's fault.
Typical claims include requests for compensation for:- injuries from slipping on a sidewalk
- flooding (Sewer Backups)
- foundation damage from City trees
- damage to cars due to potholes
- claims Involving Private Contractors
- accidents with City vehicles
- Eligibility
- No restrictions
- Application Process
- Submit a claim by mail, email, fax, or through the website
- Documents Required
- A filled out form is required
- Office
- 613-580-2655
- Fax
- 613-580-2667
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- Ottawa City Hall, 110 Laurier Ave W
Ottawa, ON, K1P 1J1
Canada - Languages
- English, French
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- November 5, 2025
- Address
- Ottawa City Hall, 110 Laurier Ave W
Ottawa, ON, K1P 1J1
Ottawa City Hall- Cross street: Elgin St and Laurier Ave W
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Mon-Fri 8:30 am-12 pm, 1 pm-4 pmMon8:30 am to 4:00 pmTue8:30 am to 4:00 pmWed8:30 am to 4:00 pmThu8:30 am to 4:00 pmFri8:30 am to 4:00 pm
- Service Area(s)
- Ottawa
