- Description
- Online portal to report, request, pay, or register for services at the city
Categories include:- By-laws: parking-related issues, animals, noise complaints, graffiti, abandoned shopping carts, tobacco regulations, etc.
- Licenses and Permits: pet registration, First-Aid and CPR courses, etc.
- Roads, sidewalks, and paths: catch basins on the road, potholes, road and sidewalk maintenance, traffic tickets, property damages by city vehicle, debris or litter on the road, street lighting, report a dead animal on the road, etc.
- Trees, water and environment: water and sewer bill, park maintenance, noxious/invasive plants, city tree health and maintenance, tree stump removal, etc.
- Garbage and recycling: Blue Box, Black Box, and Green Bin inquiries, calendars, diapers and incontinence products collection, etc.
- Recreation and culture: class and activity registration, recreation facility booking, etc.
- Health and safety: certified food handler training, update a child's immunization record, pay a Provincial Offences Act violation, etc.
- City hall: property tax bill, lobbyist registry, accounts receivable invoice, complaints regarding French language services, Open Data, etc.
- By-laws: parking-related issues, animals, noise complaints, graffiti, abandoned shopping carts, tobacco regulations, etc.
- Eligibility
- Residents
- Application Process
- Create My Service Ottawa account
* Visit the website for more information - Documents Required
- No documents required
- Toll Free
- 1-866-261-9799
- Office
- 613-580-2400
- Office 2
- 3-1-1
- TTY
- 613-580-2401
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- Ottawa City Hall, 110 Laurier Ave W
Ottawa, ON, K1P 1J1
Canada - Languages
- English, French, Interpretive Services - Over 170 different languages available
- Fees
- None
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- November 5, 2025
- Address
- Ottawa City Hall, 110 Laurier Ave W
Ottawa, ON, K1P 1J1
Ottawa City Hall- Cross street: Elgin St and Laurier Ave W
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Open 24/7 Mon-Sun 24 hours
- Service Area(s)
- Ottawa
