Ottawa. City Operations

Home Support Services

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Description

Helps low-income and social assistance Ontario Works (OW) and Ontario Disability Support Program (ODSP) recipients who have a medical need and no supports in the community with light housekeeping

  • floors, bathrooms, laundry, kitchen and light dusting.
Eligibility
Individuals must:

  • have a documented medical reason that prevents doing homemaking tasks alone
  • have little or no help to assist with housekeeping tasks
  • be receiving social assistance or assets and income are below the allowable amounts

Application Process
Call to apply
Documents Required
Medical documents from health care provider required
Toll Free
1-866-261-9799
Office
3-1-1 - select language then select option 4
Fax
613-580-4760
After Hours Phone
3-1-1
TTY
1-800-855-0511
Web Site
Visit Website
Email
[email protected]
Mailing Address
370 Catherine St
3rd Fl
Ottawa, ON, K1R 5T5
Canada
Languages
English, French
Contact
Stephanie Wong, Coordinator
Email: [email protected]
Phone: 613-580-2424 ext 21991
Fees
None
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
September 17, 2025
Address
370 Catherine St, 3rd Fl
Ottawa, ON, K1R 5T5
Cross street: Kent St and Catherine St
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Ottawa