The Royal

Prompt Care Clinic


Description
Temporary outpatient clinic
  • established to meet urgent mental health care needs during the COVID-19 pandemic
  • services will be delivered primarily by videoconference or phone
  • in-person sessions may occur when deemed necessary by the clinical team
Provides:
  • urgent assessments
  • medication support
  • short-term psychotherapy (maximum four sessions per client)
  • help with accessing other services as required
Eligibility
Adults 18 years and older who are at risk of worsening mental health or hospitalization due to mental illness of any kind during the course of the COVID-19 pandemic
Application Process
Referral from a physician, nurse practitioner, psychiatrist or medical clinic is necessary
Documents Required
Referral from a physician, nurse practitioner, psychiatrist or medical clinic is necessary
Toll Free
800-987-6424
Office
613-722-6521
Web Site
Visit Website
Mailing Address
1145 Carling Ave
Ottawa, ON, K1Z 7K4
Canada
Languages
English, French
Fees
Service: covered by the Ontario Health Card
Topic(s)
Social Media
Agency Information
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Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
August 6, 2025
Address
1145 Carling Ave
Ottawa, ON, K1Z 7K4

Cross street: Merivale Rd and Carling Ave


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Accessibility
Fully Accessible
Hours of Operation
Hours vary, call for details
Service Area(s)
  • Frontenac County
  • Hastings County
  • Lanark County
  • Leeds and Grenville United Counties
  • Lennox and Addington County
  • Ottawa
  • Prescott and Russell United Counties
  • Prince Edward County
  • Renfrew County
  • Stormont, Dundas and Glengarry United Counties