- Description
Outreach services, assesses the needs of homeless people in Ottawa
- Transportation: Emergency based transportation service for homeless and shelter-staying clients such as
- transport from street to shelter
- shelter to more appropriate shelter
- to and from hospitals where an ambulance is not needed and a nurse or social worker can confirm the client has been seen and discharged by a doctor
- Supplies (for clients who live on the street and choose not to come in a shelter only): Life-sustaining necessities such as a sleeping bag, boots, jackets, socks, gloves, water, etc. * does not provide food
- Referrals/Assessment : Can meet the client at their location and provide an assessment for advocacy or referral to the social services network of Ottawa
- Transportation: Emergency based transportation service for homeless and shelter-staying clients such as
- Eligibility
- Homeless individuals 16 years and older in an emergency situation
- Transportation: There must be a demonstrated need for the service such as the client cannot bus, is too intoxicated to travel safely or has no other means to get there
- Not for transportation to and from private residences and the client must be mobile enough to get in and out of the vehicle on their own
- Application Process
- To report the location of a homeless person who may need help, call 3-1-1 or email Ottawa
Booth.
Street
[email protected] - Documents Required
- No documents required
- Toll Free
- 1-866-261-9799 - City of Ottawa emergency housing
- Office
- 613-241-1573 - Ottawa Booth Centre
- Crisis
- 3-1-1 - City of Ottawa
- Fax
- 613-241-2818
- TTY
- 613-580-2626 - City of Ottawa emergency housing
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- 171 George St
Ottawa, ON, K1N 5W5
Canada - Languages
- English, French
- Director of Programs
- Michael White
Email: [email protected]
Phone: 613-241-1573 ext 250 - Fees
- None
- Topic(s)
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- March 27, 2026
- Address
- 171 George St
Ottawa, ON, K1N 5W5
Cross street: Rideau St and Waller St
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Open 24/7 Mon-Sun 24 hours
- Service Area(s)
- Ottawa

