Canada. Indigenous Services Canada

Indian Residential Schools Settlement Agreement


Description
Programs include:

Residential School Information Line, 1-866-879-4913
  • basic information about IAP, ADR and CEP programs
  • Mon-Sun 8 am-11 pm
  • will mail out application kits
  • confirms receipt of IAP applications
Common Experience Payment (CEP) Call Centre, 1-866-640-9992
  • general information and inquiries regarding status of application
  • Mon-Fri 9 am-6 pm
  • will answer specific inquiries about the status of an application for reconsideration, an application for National Administration Committee appeal, an application for a court appeal
Independent Assessment Process (IAP) Info Line, 1-877-635-2648
  • provides claimants and counsel with status updates in regards to specific claims
  • Mon-Fri 9 am-6 pm
  • responds to a broad range of questions related to the IAP
Eligibility
  • Former students, including First Nations, Métis and Inuit
  • who lived at a recognized Indian Residential School and were alive on May 30, 2005
  • or who lived at the Mohawk Institute Residential Boarding School in Brantford, Ontario between 1922 and 1969, and were alive on October 5, 1996
Application Process
Call, mail, fax or visit website for complete information
Documents Required
No documents required
Office
1-800-567-9604 - Enquiries, toll free
Fax
1-866-817-3977
TTY
1-866-553-0554 - Enquiries, toll free 1
Web Site
Visit Website
Email
[email protected]
Languages
English, French
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
January 6, 2026
Address
10 Wellington St, Sir Charles Tupper Building, Floor 4C, Mailstop 6604C, Suite 1455
Gatineau, QC, K1A 0H4
Cross street: Alexandre Taché Blvd and Montcalm St
Open in Google Maps
Accessibility
Not Applicable
Hours of Operation
Hours vary by program
Service Area(s)
Canada