Ontario Energy Board

Ontario Electricity Support Program, Central Hub


Description
Program that lowers electricity bills for low-income households
  • provides a monthly credit to eligible customers based on household income and household size
  • credits will be applied directly to eligible customers' electricity bills
  • an applicant may qualify for both this program and the Low-Income Energy Assistance Program (LEAP)
Eligibility
    Electricity account holders in Ontario
  • Call or visit the website to confirm criteria
  • Credit amount depends on how many people live in the house and the combined household income after tax
    If a client's home is electrically heated, or they rely on medical devices requiring a lot of power, OESP offers a higher level of assistance
  • First Nations and Métis also qualify for a higher level of assistance
Application Process
    If an applicant and other members of their household (18-74 years old) have filed taxes once in the last two years, they can apply through the website, complete the online application
  • a paper version
  • Application and Consent Forms:


The Ontario Native Welfare Administrators' Association (ONWAA) is available to assist First Nations communities with their applications
  • First Nations households can contact ONWAA at 1-844-885-3157 or email [email protected]
  • Office
    1-855-831-8151 - Toll free
    TTY
    1-800-855-1155 - Bell Relay Service, toll free
    Web Site
    Visit Website
    Email
    [email protected]
    Mailing Address
    c/o Ontario Electricity Support Program (OESP)
    PO Box 1540 STN B
    Ottawa, ON, K1P 0C7
    Canada
    Languages
    English, French
    Fees
    None
    Documents Required
    Income Verification
    Accessibility
    Not Applicable
    Topic(s)
    Agency Information
    View Agency Profile
    Copyright
    Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
    Last Updated On
    October 11, 2023
    Location
    Ottawa
    Hours of Operation
    Mon
    8:30 am to 5:00 pm
    Tue
    8:30 am to 5:00 pm
    Wed
    8:30 am to 5:00 pm
    Thu
    8:30 am to 5:00 pm
    Fri
    8:30 am to 5:00 pm

    Telephone service: Mon-Fri 8:30 am-5 pm Eastern Time
    Online applications: Mon-Sun 24 hours
    Service Area(s)
    Ontario