Legal Aid Ontario

Duty Counsel Office

Search Agency Service

Description
COVID-19 Update: All office locations closed, including courthouses, until further notice; services provided by telephone only.

Toll free phone service provides general information on range of legal aid services ; legal, financial eligibility criteria ; legal aid application information.

Other services include:
  • duty counsel (legal aid lawyer in an Ontario courthouse) - criminal, refugee and immigration, family or youth courts, mental health
  • summary legal advice for family law (criminal matters referred to local services)
  • certificate program for complex cases
  • poverty law, civil services - delivered through community legal aid clinics
  • referrals to other social assistance agencies
Duty counsel assistance for qualified applicants is available at the Guelph courthouses when court is scheduled:
  • Criminal Duty Counsel - 36 Wyndham St S (Ontario Court of Justice Criminal Division)
  • Family Duty Counsel - 74 Woolwich St (Ontario Court of Justice, Family and Superior Court of Justice, County of Wellington Courthouse)
Eligibility
Ontario Works (OW) / Ontario Disability Support Program (ODSP) recipients ; individuals with limited income (income verification required). Legal matter must be one covered by Legal Aid Ontario.
Application Process
When calling Legal Aid Ontario, ensure that relevant documents (court papers, notices, financial information, etc) are easily accessed; depending on the legal issue, call may take from 3-45 minutes.
Hours of Operation
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm

Toll-free hotline Mon-Fri 8 am-5 pm. Best time to call Mon-Fri 9 am-10 am. Family Law Information Clinic (Guelph Courthouse, 74 Woolwich St) Fri 9 am-12 noon.
Office - collect calls accepted
1-800-668-8258
Fax
1-877-550-2009
TTY - Toll Free
1-866-641-8867
Ontario Ministry of the Attorney General
1-877-425-0575
Web Site
Visit Website
Email
info@lao.on.ca
Languages
English, Interpretive Services - assistance in over 200 languages
Fees
Service - in some cases, clients may be asked to pay for some of the fees - call for information. LAO's certificate program covers the cost of a sign language interpreter for clients eligible for certificate services - call TTY number. Ontario Ministry of the Attorney General covers the cost of an interpreter for an appearance in court for eligible individuals - for more information visit Court interpretation services in Ontario.
Documents Required
No documents required.
Accessibility
Fully Accessible - courthouse locations
Legal Status
(50) Non Profit
Topic(s)
Agency Information
View Agency Profile
Copyright
PIN - The People and Information Network
Last Updated On
October 28, 2021