Wellington (County of). Social Services

Help Centre


Description
The Help Centre provides integrated access to Housing, Children's Early Years and Ontario Works programmes and services.
  • The Help Centre allows Social Service related computer use to clients on a drop in or reservation basis. Computer and one to one assistance is based on staff availability. Computers, phones, photocopier/fax, and a board with community programs are available.
  • Individuals can book one on one appointments with the Help Centre Support Coordinator for Social Service related support such as assistance with internal programme applications. Clients can call or drop in with questions about the different Social Service programmes, or make appointments/drop in to receive help filling out an application.
  • Help Centre can also assist individuals by providing listings for Market Rent units in the community.
  • All services are free.
Eligibility
Housing Help Centre available to tenants, landlords and applicants.

Application for Rent Bank assistance available for households that have rent arrears, fall under established low income limits and have received an eviction notice (N4 from a landlord).
Application can be made for Housing Allowance rent assistance to determine eligibility for financial rent assistance paid directly to the landlord.

Access point for housing assistance and income supports with rent and utility costs.
Application Process
To apply for Rent Bank funds, call 519-837-5492 ext 3712.
To apply for Housing Allowance funds, call 519-837-5492 ext 4130.
For appointments, call 519-824-7822 ext 4130.
Office
519-824-7822 ext 4130 - Housing Help Centre
Crisis
519-824-7822 ext 3712
Rent Bank
519-824-7822 ext 3712
Housing Allowance
519-824-7822 ext 4130 or ext 4710
Fax
519-824-9990
Web Site
Visit Website
Email
[email protected]
Mailing Address
129 Wyndham St N
Guelph, ON, N1H 4E9
Canada
Languages
English, Interpretive Services
Contact
Gayle Lambercy, Help Centre Support Coordinator
Email: [email protected]
Phone: 519-837-2670 ext 3068
Manager of Intake and Employment Services
Ken Harvey
Email: [email protected]
Phone: 519-837-2670 ext 3062
Fees
None
Documents Required
No documents required.
Accessibility
Fully Accessible
Topic(s)
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Updated On
December 5, 2023
Address
129 Wyndham St N
Guelph, ON, N1H 4E9
Cross street: Wyndham St N and Eramosa Rd
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Hours of Operation
Mon
8:30 am to 4:00 pm
Tue
8:30 am to 4:00 pm
Wed
8:30 am to 4:00 pm
Thu
8:30 am to 4:00 pm
Fri
8:30 am to 4:00 pm

Office hours: Mon-Fri 8:30 am-4 pm
Service Area(s)
  • Guelph
  • Wellington County