Region of Waterloo, Community Services Department
Ontario Works, Discretionary Benefits
- Description
- Helps low income families avoid consequences of not being able to pay utilities
- Eligibility
- Individuals and families requiring financial assistance to meet their basic needs.
- Application Process
- Ontario Works recipients should contact their caseworker to apply. For those not receiving Ontario Works, call 519-883-2100 between 9 am-4 pm Mon-Fri, and select Option 1.
- Office
- 519-883-2100
- Crisis
- 519-883-2100
- TTY
- 519-575-4608
- Web Site
- Visit Website
- [email protected]
- Mailing Address
- c/o The Region of Waterloo; P.O. Box 9051, 150 Frederick St
Kitchener, ON, N2G 4J3
Canada - Languages
- English, English, Interpretive Services
- Fees
- None
- Documents Required
- Applicants should try to have one or two of these documents with them when they call; Social insurance number (SIN) Health card number Banking information Information on assets and income Rent or mortgage amount
- Accessibility
- Fully Accessible
- Topic(s)
- Agency Information
- View Agency Profile
- Copyright
- 211 Ontario North
- Last Updated On
- May 8, 2024
- Address
- 99 Regina St S
Waterloo, ON, N2J 4G6
Cross street: Erb St W and King St S
Open in Google Maps - Hours of Operation
- Mon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm - Service Area(s)
- Waterloo Region
