Wellington (County of). Social Services

Settlement Services Program, Fergus Office


Description
Provides Settlement Services to newcomers in Wellington County. Assistance is offered to eligible newcomers in completing documentation, navigating their new communities and completing referrals to appropriate community partners.

Settlement Program (formerly Immigrant Settlement and Adaptation Program) -- services to enable immigrants and refugees to integrate into Canadian society including:
  • orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community
  • needs and eligibility assessment and referrals
  • consumer and community information
  • orientation to local community
  • assistance to access a range of settlement services

Settlement Services provides assistance with the following:
  • finding and completing forms and applications
  • advice on banking, shopping, managing a household and other everyday tasks
  • interpreters or translators if needed
  • non-therapeutic counselling
  • initial employment counselling, such as job search skills, resume writing, interview skills and career goal setting and planning
  • accessing professional and essential services (such as doctors, lawyers and schools)
  • registering for language training
  • finding a place to live
  • driver training information
Eligibility

  • Permanent residents of Canada who have not become Canadian citizens.

  • Protected persons as defined by Section 95 of the Immigration and Refugee Protection Act.

  • Individuals who have been selected, in Canada or overseas, to become permanent residents.

  • Convention refugees and protected persons overseas who have been selected for resettlement in Canada.

  • Persons with live-in caregiver status.



Note: While this service is mainly for newcomers, other eligible immigrants who need help adapting to Canadian society may also qualify, regardless of how long they have been in Canada.
Application Process
Contact Settlement Services Clerk.
Toll Free
1-800-265-7294 ext 4819
Office
519-837-2670 ext 4819
Fax
519-787-8241
TTY
1-800-855-0511
Web Site
Visit Website
Mailing Address
321 St Andrew St W
Centre Wellington, ON, N1M 1P1
Canada
Languages
Arabic, Chinese, English, French, Mandarin, Spanish, Interpretive Services
Contact
Melissa Schwenger, Settlement Clerk
Email: [email protected]
Phone: 519-837-2670 ext 4819
Fees
None - no cost to permanent residents, convention refugees or people with live-in caregiver status in the County of Wellington and City of Guelph.
Documents Required
Completed applications required.
Accessibility
Fully Accessible
Topic(s)
Agency Information
View Agency Profile
Copyright
211 Ontario North
Address
321 St Andrew St W
Centre Wellington, ON, N1M 1P1
Cross street: St Andrews St W and Tower St N
Open in Google Maps
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm

Fergus office Mon-Fri 8:30 am-4:30 pm
Summer hours Mon-Fri 8:30 am-4 pm, Victoria Day-Labour Day

SATELLITE LOCATIONS: by appointment only
Service Area(s)
Wellington County