Crisis Outreach and Support Team


Description

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.


Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.


If anyone is at immediate risk of serious harm, CALL 911 instead. This includes medical distress or injuries, violence/use of weapons, or any immediate threat to someone's physical safety.

Eligibility
Open to anyone experiencing a mental health crisis. 
Application Process
Call the crisis line to self-refer, 24 hours a day seven days a week. Agencies can refer by obtaining crisis alert forms to submit by fax (acquire from office, keep on hand) or calling the business line.
Toll Free
1-844-972-8338
Crisis
905-972-8338
Web Site
Visit Website
Mailing Address
c/o St Joseph's Healthcare; 50 Charlton Ave E
Hamilton, ON, L8N 4A6
Canada
Languages
English, French, Interpretive Services - Interpretation is not available for phone calls. Available for pre-arranged in-person meetings.
Fees
None
Documents Required
None.
Accessibility
Not Applicable - Initial engagement is phone-based; service is provided at clients home or in a community setting of client's choice
Topic(s)
Agency Information
View Agency Profile
Copyright
Hamilton Public Library
Last Updated On
March 11, 2024
Location
Hamilton
Hours of Operation
Mon-Sun 24 hours
Service Area(s)
Hamilton