The Royal

Operational Stress Injury Clinic

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Description

Mental health services provided to assess and treat Operational Stress Injuries

Common Operational Stress Injuries (OSIs) include

  • posttraumatic stress disorder (PTSD)
  • other anxiety disorders
  • depression
  • substance use disorders
  • other conditions that may interfere with daily functioning

clinic offers in-person or virtual:

  • comprehensive assessment of OSIs
  • evidence-based OSI treatment with
    • specialized individual, group, and couples' therapy
    • pharmacotherapy
  • education to veterans, military members, and their families and to other professionals and the general public

The Royal's OSI Clinic belongs to a national network of OSI clinics funded by Veterans Affairs Canada.

Eligibility
Participants must be:
  • Canadian Armed Forces (CAF) member or Veteran

  • current or former member of the Royal Canadian Mounted Police (RCMP)

  • a family member of one of the above
    • Application Process
  • veterans and retired RCMP are asked to discuss a referral with their VAC case manager

  • people without case managers may call 1-866-522-2122 (English) or 1-866-522-2022 (French) to inquire about their eligibility

  • CAF regular and reserve members who are still serving should contact their Base Medical Officer

  • RCMP members should speak with their Divisional Health Services Officer

  • to talk to a Peer Support Coordinator, call the Operational Stress Injury Social Support (OSISS) Program at 1-800-883-6094

  • requests can also be submitted through a secure message on My VAC Account

  • the Royal's goal is to schedule an initial appointment within 15 business days of receiving a referral
    • Documents Required
    Referral required
    * contact for more information
    Toll Free
    1-877-683-4403
    Office
    613-722-6521 ext 6270
    Toll Free
    1-866-522-2122 - English line for members with no case manager
    Toll Free
    1-866-522-2022 - French line for members with no case manager
    Web Site
    Visit Website
    Email
    [email protected]
    Mailing Address
    1145 Carling Ave
    Ottawa, ON, K1Z 7K4
    Canada
    Languages
    English, French
    Fees
    Service - Fees; covered under the Mental Health Benefits initiative for eligible individuals
    Social Media
    Agency Information
    View Agency Profile
    Last Updated On
    December 19, 2025
    Address
    1145 Carling Ave
    Ottawa, ON, K1Z 7K4

    Cross street: Merivale Rd and Carling Ave


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    Accessibility
    Fully Accessible
    Hours of Operation
    Mon
    8:00 am to 4:00 pm
    Tue
    8:00 am to 4:00 pm
    Wed
    8:00 am to 4:00 pm
    Thu
    8:00 am to 4:00 pm
    Fri
    8:00 am to 4:00 pm
    Mon-Fri 8 am-4 pm
    Service Area(s)
    Ottawa
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