Service Canada - Waterloo Region

Wage Earner Protection Program

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Description
  • Compensates eligible workers for unpaid wages, vacation, severance and termination pay they are owed when their employer declares bankruptcy or becomes subject to a receivership under the Bankruptcy and Insolvency Act
  • Provides a maximum compensation payment of the equivalent of four weeks of insurable Employment Insurance (EI) earnings, minus amounts prescribed by regulations
  • Delivered by Service Canada on behalf of the Labour Program
Posts notices online about recent bankruptcies and receiverships entered into by Canadian entities
Eligibility
  • Individuals whose employment has ended, whose former employer has filed for bankruptcy or is subject to a receivership, and who are owed wages, vacation pay, termination or severance pay
  • Must have a valid Social Insurance Number (SIN)
Application Process
  • Apply to this program only after a copy of the information from the trustee or receiver appointed in the employer's bankruptcy/receivership has been received
  • Submit a proof of claim to the trustee/receiver
  • Apply online or obtain a paper application from the Service Canada Centre

Applications must be submitted to Service Canada within 56 days of either the later of:
  • the date of bankruptcy/receivership;
  • the date that employment ended due to termination, resignation, retirement or expiry of term; or
  • the date on which the receiver terminated employment
Documents Required
Valid Social Insurance Number (SIN) required
Office
1-866-683-6516 - Mon-Fri 7 am-8 pm
TTY
1-800-926-9105 - Mon-Fri 7 am-8 pm
Web Site
Visit Website
Mailing Address
75 King St S
Unit 30
Waterloo, ON, N2J 1P2
Canada
Languages
English
Fees
None
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Updated On
June 10, 2025
Address
75 King St S, Unit 30
Waterloo, ON, N2J 1P2

Cross street: King St S and Erb St W


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Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:00 pm
Tue
8:30 am to 4:00 pm
Wed
8:30 am to 4:00 pm
Thu
8:30 am to 4:00 pm
Fri
8:30 am to 4:00 pm
Mon-Fri 8:30 am-4 pm
Service Area(s)
  • Kitchener
  • Waterloo Region