Guelph, ON, N1H 4C6
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses. Additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility. No direct reimbursement to victims for support listed above. Financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims.
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
Guelph, ON, N1H 0A1
Service categories include:
- information, assessment and referral
- crisis assessment
- support coordination
- peer / self help
- short-term crisis support beds
- court support and diversion
- community counselling and treatment
- support within housing
- day / evening treatment
- residential treatment
- Assertive Community Treatment Team (ACTT)
- eating disorders
- early psychosis treatment and support services
Guelph, ON, N1E 4J4
- Emotional support, trauma counselling, safety planning and follow-up care.
Note: Guelph General Hospital is the designated sexual assault centre for the region
Guelph, ON, N1E 6K9
Cambridge, ON, N1R 6V7
- Needs assessment
- Safety planning
- Referrals to community services
- Enhanced support for vulnerable victims
- Assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Kitchener, ON, N2G 4G3
- Needs assessment
- Safety planning
- Referrals to community services
- Enhanced support for vulnerable victims
- Assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Waterloo, ON, N2J 4N7
- Needs assessment
- Safety planning
- Referrals to community services
- Enhanced support for vulnerable victims
- Assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Oakville, ON, L6M 0L8
Provides a comprehensive range of outpatient services to children, youth, adults, and seniors * services include psychiatric consultation and assessment, treatment, community outreach, day programming, bridging support, and community education workshops * referrals are screened and processed by one-Link
Outpatient services for adults:
- Community Support Team (provides long-term case management to enable individuals with severe and persistent mental illnesses to attain self-sufficiency, stability and integration into the community)
- Community Treatment Order (CTO) (allows individuals with severe and persistent mental illness to receive treatment, support and supervision in their own community)
- Concurrent Disorders Program (offers help to individuals who have a concurrent addiction and mental health issue)
- Crisis Outreach and Support Team (COAST) 1-877-825-9011
- Older Adult Mental Health Clinic (provides assessment, consultation, treatment and follow-up services to older persons with mental health issues, including behavioural and psychological complications associated with neurodegenerative diseases)
- Halton Geriatric Mental Health Outreach Program 905-681-8233
- Mental Health Day Program (six week intensive group program * focused on crisis management, symptom stabilization, education, group and individual counselling and the coordination of resources for follow-up after discharge)
- Medication Clinic (provides long-term medication management for adults diagnosed with serious and persistent psychiatric illnesses)
- Medication Review Clinic (provides short-term psychiatric assessment, treatment initiation and stabilization to individuals who are followed by family physicians in Halton)
- Outpatient Psychotherapy Services (individual and group therapy for individuals experiencing depression and anxiety disorders)
- Phoenix Program, Early Intervention Service for Psychosis (clinical partnership between Joseph Brant Hospital, Halton Healthcare, North Halton Mental Health Clinic, Halton ADAPT and the Schizophrenia Society of Ontario that provides comprehensive clinical services for individuals in their first episode of psychosis)
Outpatient and community services for children and adolescents
- Child and Adolescent Psychiatric Inpatient Service (CAPIS) Day Hospital (provides assessment, stabilization, and treatment for children and youth, up to the age of 17 years, experiencing acute mental health symptoms)
- Child and Adolescent Clinic (outpatient services offering specialized programming for transitional aged youth, attention deficit disorders, and anxiety)
- Eating Disorders Clinic (provides multidisciplinary consultations, assessment and short-term treatment to meet the needs of adults, children, youth and their family members)
- Navigator Service (provides short term support and case management to children, youth and their families as they navigate through the mental health system and transition to longer term services)
- Phoenix Program, Early Intervention Service for Psychosis 905-845-2571 ext 4800
- Recovery Through Education for Adolescents and Children in Halton (REACH) (provides intensive mental health treatment and education services in a local community high school to prevent hospitalization or to support students as they transition from the inpatient unit into a community setting)
- Reach Out Centre for Kids (REACH): Assessment and treatment of children, adolescents and families * mobile crisis line 905-878-9785
Services and Programs:
- Child and Adolescent Services
Orangeville, ON, L9W 4Z5
- Talk-In Clinic - walk in counselling for immediate problem solving, therapeutic conversations, information and support Talk-in Clinic: Wed 1 pm-7 pm
- crisis intervention and support
- individual and family counselling
- education and support groups
- sexual abuse treatment
- links to other DCAFS services and referrals to community services
- after hours, in-home and office appointments can be arranged
Calls made to office after hours, weekends and on holidays will be answered by 24hr answering service.
Brampton, ON, L6X 0Z9
- supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
- positive parenting strategies and helps families understand the range of supports available
- crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
- support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
- advocates with landlords, hospitals, psychiatrists
- skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability
- support to victims of domestic violence navigating the family court system
- helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
- helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
- assistance documenting the history of abuse
- court accompaniment where appropriate
- culturally sensitive counselling for women who are victims of domestic/family violence and abuse
- crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
- women's groups to support health and wellness
- support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
- French service through partners OASIS or La Maison d'Hébergement (see separate listing)
- drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
- private, confidential, one-to-one settlement support
- peer mentoring
- referral to other services
- workshops and information sessions
- resource library, and social activities such as movies, art and crafts
- promotes welcoming communities through community presentations and information sessions
Brantford, ON, N3R 7E3
Counsellors are skilled in Brief Solution Focused Therapy and Crisis Intervention to provide the following:
- Crisis Outreach and Support Team (COAST) referrals
- connection to addiction services
- safety and crisis planning
- coping skills and self-soothing management
- referrals and connections to on-going service as required
- Naloxone kits and harm reduction supplies
Orangeville, ON, L9W 3Z8
- on-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses. Additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility. No direct reimbursement to victims for support listed above. Financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims.
Call for further information about police and court procedure as well as court monitoring and accompaniment
Brantford, ON, N3R 5K9
Immediate support, as well as accompaniment to hospital, police or court, is available through the 24-hour crisis and support line
Community education and presentations are available to community members and groups upon request
- individual counselling
- support and accompaniment
- transitional support
- school and community workshops
- computer courses
- sexual assault prevention in primary and secondary schools
- prevention within the community
- volunteer opportunities
Range of support services for French-speaking immigrant and refugee women, including accompaniment
- Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
- computer courses
- self-employment and entrepreneurship
Information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Oakville, ON, L6H 0G6
Specially trained staff and volunteer crisis responders, who work with HRPS offering crisis intervention, emotional support, practical assistance and community referrals to victims of crime and tragedy throughout Halton Region
Crisis Intervention
- Unit is equipped to respond to crisis situations 24 hours a day, seven days a week, when requested by a police officer
- when called upon, volunteers respond where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including:
- sudden death
- homicide and suicide
- assault, including sexual assault
- domestic violence
- elder abuse
- robberies
- motor vehicle collisions
Victim Quick Response Program
- provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime
- for more information, visit OAK0194
Mobile Tracking System
- a GPS tracking device that acts as a personal alarm for individuals identified as "at risk" of further violence
- places a priority on victims safety and promotes an improved response to victims
Project Lifesaver
- a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals
- for more information, visit OAK9152
Vulnerable Person Registry
- this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation
- for more information, visit OAK0076
A Victim Services Unit office is located in each of the Service's four divisions:
Brantford, ON, N3R 4J8
Programs and services include:
- Crisis Line, Online Chat Service and Emergency Shelter - Offering a 24-hour crisis and support line and an online chat service. The agency operates a 33-bed emergency shelter (including two fully accessible rooms) for women and children escaping violence, abuse or homelessness and providing a safe haven, meals, support, information and referrals to community resources
- Transitional and Housing Support - Assisting women who have experienced violence or abuse in their relationship and are transitioning. Support workers help to develop a plan to leave an abusive relationship, to transition into a shelter, to transition from a shelter to the community, or to transition from an abusive living environment to an independent, violence-free life. The second-stage housing program offers transitional units with additional wrap-around support for women and children
- Counselling Services and Family Programs including:
- Trauma-informed counselling for individuals who have experienced violence or abuse in their relationships to support their healing journey
- Caring Families program to help parents/caregivers create respectful adult relationships and a positive co-parenting approach with their children
- Child Witness program for children who have witnessed violence or abuse against their mothers
- Challenge to Change program for individuals who have been abusive towards their partners or are at risk of using abusive behaviours and includes partner contact, youth support services, PAR (for men and women) and SCRIBE
- Family Court Support - Providing information, resources, support and accompaniment for clients who have experienced intimate partner violence, to family court, lawyer's appointments and also assist in navigating the family court system
- Community Engagement and Public Education - Raising awareness through presentations/seminars/webinars delivered to community agencies, schools, businesses, clubs, religious institutions and other groups on domestic violence, teen dating violence, human trafficking, sexual harassment and healthy relationships
- Volunteer Program - Volunteers play a major role with fundraising and special events and assist staff in providing services and programs to clients. Positions include Child and Youth Program Assistant, Donations Facilitator, Special Events Volunteer and Receptionist
Provides support to clients and families living in the community or retirement homes
- provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour
- develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
- connects older adults and their care partners with community supports and needed services
- supports clients and caregivers through education and advocacy
Brantford, ON, N3R 1G9
Additional Services:
Psychiatric Emergency Services - Emergency assessments by a team of nurse case managers, psychiatrists and residents
- works in collaboration with community partners, including mental health agencies and family physicians
- family physicians and/or ER physicians are involved in the initial stages of the assessment process
- this program is involved in clinical research related to the assessment and reduction of return ER visits
Sexual Assault and Partner Abuse Care Program - Specialized healthcare for men, women and children who have experienced sexual assault and/or domestic violence
Brantford, ON, N3R 1G9
Services include:
- Crisis Counselling - Brief Therapy Program
- Early Intervention Program
- Early Psychosis Intervention program
- Medication Clinic
- Acute Day Treatment - 6-week program
- Child and Adolescent Psychiatry Clinic
Brantford, ON, N3R 1G9
Services include:
- specially trained team of nurses
- crisis intervention
- documentation and photographs
- physical examination and treatment of injuries
- testing and prophylaxis for sexually transmitted infections (STI), pregnancy and HIV
- collection of forensic evidence
- referrals to community agencies for counselling
- no charge for any services or medication
- police involvement not required
Brantford, ON, N3R 1G9
- doctors and nurses assess and treat non-life-threatening injuries or illnesses that cannot wait for a family doctor
On-site diagnostics include x-rays, ultrasounds, and laboratory tests
- referral to other on-site specialty diagnostic and treatment services
Brantford, ON, N3T 5T3
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Burlington, ON, L7S 1C5
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- General Psychiatrist Consultation Clinic
- Short-term treatment
- Intensive Case Management
- Medication Clinic
Youth & Adolescent Mental Health Programs & Services
- Child & Adolescent Psychiatric (CAP) Program
- Youth Early Intervention (YEI) Program
Innovative Programs and Services
- Prioritizing Health Through Acute Stabilization and Transition (PHAST)
- Program of Assertive Community Treatment (PACT)
Burlington, ON, L7S 0A2
A community outreach program, serving residents of Halton
- also known as "Hospital without Walls" - brings mental health services to patients in the community on a long-term basis and with flexible levels of intensity
- a mobile interdisciplinary clinical team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness
- teams consist of nurses, social workers, occupational therapists, psychiatrists, case managers and peer support workers
- works with clients to support them in their journey to recovery and to integrate comprehensive services into their everyday lives
Services provided include:
- comprehensive case management with a rehabilitation focus
- crisis assessment and intervention
- symptom assessment and management
- administration and monitoring of medication
- activities of daily living
- social and leisure skills development
- supportive counselling
- education
- consultation
- support to caregivers
Burlington, ON, L7S 0A2
The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse