Guelph, ON, N1H 4C6
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
Guelph, ON, N1E 4J4
- Emotional support, trauma counselling, safety planning and follow-up care.
Note: Guelph General Hospital is the designated sexual assault centre for the region
Guelph, ON, N1H 0A1
Service categories include:
- information, assessment and referral
- crisis assessment
- support coordination
- peer / self help
- short-term crisis support beds
- court support and diversion
- community counselling and treatment
- support within housing
- day / evening treatment
- residential treatment
- Assertive Community Treatment Team (ACTT)
- eating disorders
- early psychosis treatment and support services
Guelph, ON, N1E 6K9
Cambridge, ON, N1R 6V7
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Kitchener, ON, N2G 4G3
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Waterloo, ON, N2J 4N7
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Oakville, ON, L6M 0L8
Provides a comprehensive range of outpatient services to children, youth, adults, and seniors * services include psychiatric consultation and assessment, treatment, community outreach, day programming, bridging support, and community education workshops * referrals are screened and processed by one-Link
Outpatient services for adults:
- Community Support Team (provides long-term case management to enable individuals with severe and persistent mental illnesses to attain self-sufficiency, stability and integration into the community)
- Community Treatment Order (CTO) (allows individuals with severe and persistent mental illness to receive treatment, support and supervision in their own community)
- Concurrent Disorders Program (offers help to individuals who have a concurrent addiction and mental health issue)
- Crisis Outreach and Support Team (COAST) 1-877-825-9011
- Older Adult Mental Health Clinic (provides assessment, consultation, treatment and follow-up services to older persons with mental health issues, including behavioural and psychological complications associated with neurodegenerative diseases)
- Halton Geriatric Mental Health Outreach Program 905-681-8233
- Mental Health Day Program (six week intensive group program * focused on crisis management, symptom stabilization, education, group and individual counselling and the coordination of resources for follow-up after discharge)
- Medication Clinic (provides long-term medication management for adults diagnosed with serious and persistent psychiatric illnesses)
- Medication Review Clinic (provides short-term psychiatric assessment, treatment initiation and stabilization to individuals who are followed by family physicians in Halton)
- Outpatient Psychotherapy Services (individual and group therapy for individuals experiencing depression and anxiety disorders)
- Phoenix Program, Early Intervention Service for Psychosis (clinical partnership between Joseph Brant Hospital, Halton Healthcare, North Halton Mental Health Clinic, Halton ADAPT and the Schizophrenia Society of Ontario that provides comprehensive clinical services for individuals in their first episode of psychosis)
Outpatient and community services for children and adolescents
- Child and Adolescent Psychiatric Inpatient Service (CAPIS) Day Hospital (provides assessment, stabilization, and treatment for children and youth, up to the age of 17 years, experiencing acute mental health symptoms)
- Child and Adolescent Clinic (outpatient services offering specialized programming for transitional aged youth, attention deficit disorders, and anxiety)
- Eating Disorders Clinic (provides multidisciplinary consultations, assessment and short-term treatment to meet the needs of adults, children, youth and their family members)
- Navigator Service (provides short term support and case management to children, youth and their families as they navigate through the mental health system and transition to longer term services)
- Phoenix Program, Early Intervention Service for Psychosis 905-845-2571 ext 4800
- Recovery Through Education for Adolescents and Children in Halton (REACH) (provides intensive mental health treatment and education services in a local community high school to prevent hospitalization or to support students as they transition from the inpatient unit into a community setting)
- Reach Out Centre for Kids (REACH): Assessment and treatment of children, adolescents and families * mobile crisis line 905-878-9785
Services and Programs:
- Child and Adolescent Services
Brampton, ON, L6X 0Z9
- crisis intervention and risk assessment
- cultural and intergenerational conflict support
- youth mental health - dealing with anxiety and stress, identifying abusive behaviors and healthy versus unhealthy relationships
- support to parents involved in child protection, education, youth justice and family court systems
- coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- assists clients in achieving their individual support plans and goals
- supports clients and their families in their recovery journey
- advocates with landlords, hospitals, psychiatrists and others on clients' behalf
- assists in developing skills to improve quality of life, resolve day-to-day conflicts, manage setbacks and increase independence and housing stability
- facilitates understanding of family court system by debriefing outcome of court appearances and appointments with lawyers
- access to free legal clinics and consultations
- supports filing documents in person and virtually - Commissioner of Oaths
- conducts risk assessments and helps develop safety plans
- provides assistance in documenting the history of abuse
- accompanying and supporting clients during court proceedings where appropriate
- crisis intervention, counselling and risk assessment
- safety planning and transitional support
- women's groups to support health and wellness
- assistance with legal issues and advocacy
- support groups for women and children who have witnessed abuse through the Helping End Abuse for Life (HEAL) network
Orangeville, ON, L9W 4Z5
- Talk-In Clinic - walk in counselling for immediate problem solving, therapeutic conversations, information and support Talk-in Clinic: Wed 1 pm-7 pm
- crisis intervention and support
- individual and family counselling
- education and support groups
- sexual abuse treatment
- links to other DCAFS services and referrals to community services
- after hours, in-home and office appointments can be arranged
Calls made to office after hours, weekends and on holidays will be answered by 24hr answering service.
- individual counselling
- support and accompaniment
- transitional support
- school and community workshops
- computer courses
- sexual assault prevention in primary and secondary schools
- prevention within the community
- volunteer opportunities
Range of support services for French-speaking immigrant and refugee women, including accompaniment
- Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
- computer courses
- self-employment and entrepreneurship
Information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Orangeville, ON, L9W 3Z8
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Oakville, ON, L6H 0G6
Specially trained staff and volunteer crisis responders, who work with HRPS offering crisis intervention, emotional support, practical assistance and community referrals to victims of crime and tragedy throughout Halton Region
Crisis Intervention
- Unit is equipped to respond to crisis situations 24 hours a day, seven days a week, when requested by a police officer
- when called upon, volunteers respond where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including:
- sudden death
- homicide and suicide
- assault, including sexual assault
- domestic violence
- elder abuse
- robberies
- motor vehicle collisions
Victim Quick Response Program
- provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime
- for more information, visit OAK0194
Mobile Tracking System
- a GPS tracking device that acts as a personal alarm for individuals identified as "at risk" of further violence
- places a priority on victims safety and promotes an improved response to victims
Project Lifesaver
- a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals
- for more information, visit OAK9152
Vulnerable Person Registry
- this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation
- for more information, visit OAK0076
A Victim Services Unit office is located in each of the Service's four divisions:
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
Provides support to clients and families living in the community or retirement homes
- provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour
- develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
- connects older adults and their care partners with community supports and needed services
- supports clients and caregivers through education and advocacy
Brantford, ON, N3R 7E3
Counsellors are skilled in Brief Solution Focused Therapy and Crisis Intervention to provide the following:
- Crisis Outreach and Support Team (COAST) referrals
- connection to addiction services
- safety and crisis planning
- coping skills and self-soothing management
- referrals and connections to on-going service as required
- Naloxone kits and harm reduction supplies
Brantford, ON, N3R 5K9
Immediate support, as well as accompaniment to hospital, police or court, is available through the 24-hour crisis and support line
Community education and presentations are available to community members and groups upon request
Orangeville, ON, L9W 4X9
Specially trained Forensic Nurse Examiners provide care in a private space, offering:
- assessment and treatment for injury, pregnancy, and sexual transmitted infections
- private interview room for individuals who choose to meet with police or provide a video statement to police
- Follow-up visits both virtually and in-person.
- referrals to community partners for counselling and other supports
- collection of physical evidence that can be used at a later date if the individual chooses to pursue legal action.
Burlington, ON, L7S 1C5
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- General Psychiatrist Consultation Clinic
- Short-term treatment
- Intensive Case Management
- Medication Clinic
Youth & Adolescent Mental Health Programs & Services
- Child & Adolescent Psychiatric (CAP) Program
- Youth Early Intervention (YEI) Program
Innovative Programs and Services
- Prioritizing Health Through Acute Stabilization and Transition (PHAST)
- Program of Assertive Community Treatment (PACT)
Burlington, ON, L7S 0A2
A community outreach program, serving residents of Halton
- also known as "Hospital without Walls" - brings mental health services to patients in the community on a long-term basis and with flexible levels of intensity
- a mobile interdisciplinary clinical team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness
- teams consist of nurses, social workers, occupational therapists, psychiatrists, case managers and peer support workers
- works with clients to support them in their journey to recovery and to integrate comprehensive services into their everyday lives
Services provided include:
- comprehensive case management with a rehabilitation focus
- crisis assessment and intervention
- symptom assessment and management
- administration and monitoring of medication
- activities of daily living
- social and leisure skills development
- supportive counselling
- education
- consultation
- support to caregivers
Burlington, ON, L7S 0A2
The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
Brampton, ON, L6T 3T6
Confidential coordinated access to services and supports, including system navigation and wraparound services, risk assessment, crisis intervention, and domestic violence, trauma and abuse counselling
- personalized safety planning
- housing and shelter placement support
- assistance with legal aid certificate application
- family court support and bail court updates
- settlement services
- case conferences
- child resource packages and parenting support
- financial subsidy application support
- partner in human trafficking prevention and intervention
- community partner collaborations, including Peel Regional Police
Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.
Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.
If anyone is at immediate risk of serious harm, CALL 911 instead. This includes medical distress or injuries, violence/use of weapons, or any immediate threat to someone's physical safety.
Brampton, ON, L6T 4B5
Group and individual counseling including theft prevention, anger management, drug and alcohol counselling
Court programs
Diversion and alternate measure programs including community service and counselling
- Court support program -- practical assistance, support, information to women in and out of custody
Youth programs
Court support for youth
- Follow up and aftercare program -- assists young women leaving custody with reintegration
- support, advocacy, and referrals to community resources for counselling, education. employment, housing
Attendance Centres -- for young women in conflict with the law who have received probation, detention and/or custodial sentences * programs and services include counselling, education, job skills/employment, parenting and anger management * also located in Milton and Oakville
Transitional housing
Ellen House -- halfway house for women 18 years and older, capacity 10
- counselling, release planning
- helps reintegration into the community
- supervision and guidance
- educational upgrading
- life skills
Female Mobile Support (FMS), 905-459-1315 ext 250 -- for female youth 12-24 years who have been involved, are still involved or at risk of sexual exploitation
- Monday-Sunday 24 hours
- support and services including housing, life skills, counselling, medical care and mentoring and advocacy
- referrals to community resources
Empowering Against Exploitation (EAE), 905-456-1315 ext 247 -- preventative education program for young women 12-24 years to address online safety and sexual exploitation in the community
Empowering Young Men (EYM), 905-459-1315 ext 250 -- preventative education program for young men 12-24 years addressing sexual exploitation, its harms and ways they can work towards ending sexual harm
Change is Choice program -- addresses problems with substance abuse, anger management and criminal thinking to motivated women at Vanier Centre for Women to enter more intensive rehabilitation
Girls in the Know -- mentorship program for females at Syl Apps focusing on self-awareness, empowerment and self-respect
Hamilton, ON, L8N 4A6
Provides care by clinicians and psychiatrists who assess and treat patients with acute mental health problems who have presented to the emergency department. Works in partnership with other inpatient and outpatient mental health services to assist individuals in finding the right level of care.