Sexual Assault / Rape Crisis Centre
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Office: 519-571-0121
Crisis: 519-741-8633
151 Frederick St, Unit 300
Kitchener, ON, N2H 2M2
Kitchener, ON, N2H 2M2
Short Description
Provides services and support to people and their families who have experienced sexual violence
- Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge
- 24 Hour Support Line and support groups, advocacy, referrals, and accompaniments for women to the hospital, police, and courthouse
- Information on the family court process
- Assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- Referral to specialized services and supports in the community
- Safety planning
- Court accompaniment to proceedings when appropriate
- Counselling
- Advocacy
- Crisis support
- Safety planning
- Related accompaniments
- Practical assistance
- Support through legal processes
- Support with obtaining housing
- Connections to community supports
- Public education and outreach
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Victim Crisis Assistance Ontario
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Office: 519-585-2363
134 Frederick St
Kitchener, ON, N2G 4G3
Kitchener, ON, N2G 4G3
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Victim / Witness Assistance Program
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Office: 519-571-6160
77 Queen St N
Kitchener, ON, N2H 2H2
Kitchener, ON, N2H 2H2
Short Description
Information and assistance to support participation in the criminal court process * services begin once police have laid charges and continue until the court case is over
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
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Family Law Information Centre
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Office: 519-741-3300
85 Frederick St
Kitchener, ON, N2H 0A7
Kitchener, ON, N2H 0A7
Short Description
Family Law Information Centres at Family Courts provide information and help * Meet with an Advice Lawyer for free through Legal Aid Ontario
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Office: 519-578-0869
85 Frederick St, First Floor
Kitchener, ON, N2H 0A7
Kitchener, ON, N2H 0A7
Short Description
Provides free legal services in the following areas:
- Criminal legal issues
- Family legal issues
- Refugee and immigration legal issues
- Domestic violence
- Mental health legal issues
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Victim / Witness Assistance Program
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Office: 519-741-3351
85 Frederick St
Kitchener, ON, N2H 0A7
Kitchener, ON, N2H 0A7
Short Description
Information and assistance to support participation in the criminal court process * services begin once police have laid charges and continue until the court case is over
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
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Office: 519-744-0904
111 Duke St E
Kitchener, ON, N2H 1A4
Kitchener, ON, N2H 1A4
Short Description
Provides caring and compassionate support and advocacy for children and youth who are victims or witnesses of crime and their families - enabling and empowering them to use their voice, tell their story, help them be heard, and support them so that they can heal and develop into strong community members.
- Working collaboratively with partners in the community to establish a Child and Youth Advocacy Centre (CYAC) in Waterloo region - a seamless, child focused and best practice model for investigating report of child abuse and providing wraparound support to these young victims, witnesses and their families so they fell heard, helped and begin to heal from the trauma.
- Provide proactive education and awareness about the challenges experienced, and support available, as well as strategies to help reduce the risk of kids becoming victims.
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Family Outreach Program
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Office: 519-742-8327 ext 240
51 Charles St E
Kitchener, ON, N2G 2P3
Kitchener, ON, N2G 2P3
Short Description
Neighbourhood-based outreach workers can link families with:
- Employment/Education
- Recreation
- Food
- Clothing
- Shelter resources
- Child care and children's needs
- Counselling
- Transportation
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Assertive Community Treatment
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Office: 519-742-3191
Crisis: 519-579-0751
236 Victoria St N, Unit 2A
Kitchener, ON, N2H 5C8
Kitchener, ON, N2H 5C8
Short Description
Multi-disciplinary team that provides intensive case management focusing on support, rehabilitation and treatment to individuals with severe and persistent mental health issues with a particular focus on treatment resistant schizophrenia, schizoaffective disorder and bipolarity.
- ACTT supports clients by meeting them where they are at to achieve their goals, improve their health and quality of life, and live as independently as possible according to their chosen best life.
- Team members' specialties include psychiatry, registered nursing, social work, occupational therapy, addictions, housing support and peer support.
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Office: 519-570-9118
300 Frederick St
Kitchener, ON, N2H 2N5
Kitchener, ON, N2H 2N5
Short Description
- Women's healing group
- Men's healing circles
- Men's drum group
- Youth groups
- Community lunch
- Community clothes closet
- Cultural programming
- Language classes
- Court Support Worker
- Certified Gladue Writer
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Children's Counselling
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Walk-In and Quick Access Counselling - Adult
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
Confidential single-session counselling and therapeutic conversations available in person, virtually or by phone.
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Walk-In and Quick Access Counselling - Child/Youth
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
Confidential single-session counselling and therapeutic conversations available in person, virtually or by phone.
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Walk-In and Quick Access Counselling - Family Violence Project
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
People experiencing family violence can visit the 400 Queen Street South location and connect with the Family Violence Project.
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Individual and Family Counselling
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Office: 519-743-6333
480 Charles St E
Kitchener, ON, N2G 4K5
Kitchener, ON, N2G 4K5
Short Description
Offer a diverse range of programs to assist individuals, couples and families with a wide variety of issues including:
- Anxiety and Depression
- Personal or Job Stress
- Relationship Issues
- Emotional Regulation
- 2SLGBTQIA+ Matters
- Parenting
- Balancing Work and Family
- Trauma
- Grief and Loss
- Gender-Based Abuse/Intimate Partner Violence or Domestic Violence
- Adjusting to Life in Canada
- Alcohol and Drug Use
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Walk-In and Quick Access Counselling - Adult
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Office: 519-743-6333
480 Charles St E
Kitchener, ON, N2G 4K5
Kitchener, ON, N2G 4K5
Short Description
Confidential single-session counselling and therapeutic conversations available in person, virtually or by phone.
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Fetal Alcohol Spectrum Disorder Diagnostic Services
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Office: 519-749-2932
480 Charles St E
Kitchener, ON, N2G 4K5
Kitchener, ON, N2G 4K5
Short Description
FASD Diagnostic Services for children up to 17 years of age living in the Waterloo Region. Provides complete assessments, recommendations, and assistance with referral to appropriate community programs.
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
480 Charles St E
Kitchener, ON, N2G 4K5
Kitchener, ON, N2G 4K5
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Office: 519-744-3311
St. Mary's General Hospital, 911 Queen's Blvd
Kitchener, ON, N2M 1B2
Kitchener, ON, N2M 1B2
Short Description
SADVTC is 24/7 on call team of forensic nurses and social workers who respond to the needs of individuals who have experienced sexual assault, domestic violence and human trafficking. Emergency and short-term follow up care is also offered to those accessing the team.
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Hazelglen Outreach Mental Health Service
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Office: 519-749-4310
850 King St W
Kitchener, ON, N2G 1G3
Kitchener, ON, N2G 1G3
Short Description
A short-term treatment service to help individuals and families manage a crisis situation
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
231 Herbert St
Waterloo, ON, N2J 1V1
Waterloo, ON, N2J 1V1
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Office: 519-513-9216
Short Description
Individual, relationship and family psychotherapy by phone or video across Ontario. Sessions are available within a week. Able to access collaborative assessments with psychiatrists through The Psychotherapy Matters Virtual Clinic when needed. These can include diagnosis, as well as medication and treatment recommendations. Usually these can be booked within 1-2 months.
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Office: 519-576-0540
Crisis: Phone regular office number and follow directions for after hours.
200 Ardelt Ave
Kitchener, ON, N2C 2L9
Kitchener, ON, N2C 2L9
Short Description
- Adoption Services
- Community Education
- Counselling and Referral Services
- Crisis Intervention
- Investigation of Abuse and Neglect
- Ongoing Support for Families
- Residential Services
- Sexual Abuse Survivor Services
- Training for Foster Parents
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Sexual Abuse Treatment Program
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Office: 519-576-0540
200 Ardelt Ave
Kitchener, ON, N2C 2L9
Kitchener, ON, N2C 2L9
Short Description
Specialized assessments and individual, group & family therapy for children/youth who have experienced sexual abuse (including peer sexual assaults) or who have engaged in concerning or sexually harmful behaviours. Counselling is available to families impacted by a recent report. Parent/Caregiver involvement is encouraged throughout therapy. Consultation is also available to clients and professionals regarding sexual abuse treatment and healthy sexuality.
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