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Office: 416-486-2242
Short Description
Distress and Crisis Ontario (DCO) is the provincial networking organization that supports and helps build and sustain the capacity of its member agencies in the continuum of support, referral and mental health services offered to the people of Ontario. At a Distress Centre, individuals can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Phone Lines, Online Chat services and much more. For a listing of member agencies, click here.
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Centre for Mental Health Research and Treatment
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Office: 519-888-4567 ext 33842
Room 1401 PAS Building, 200 University Ave W, University of Waterloo
Waterloo, ON, N2L 3G1
Waterloo, ON, N2L 3G1
Short Description
- Provides accessible, effective psychological assessment and evidence-based psychotherapy services for individuals of all ages in the Region of Waterloo.
- Services are provided by clinical psychology doctoral students under the close supervision of registered clinical psychologists.
- To determine best practices for the presenting problems, intervention services begin with assessment and then may include individual therapy (including but not limited to cognitive behavior therapy), group therapy, and/or parenting and family therapy.
- The CMHRT also provides a limited number of psychoeducational and psychodiagnostic assessments for children, youth and adults annually.
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Neighbourhood Food Program
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Office: 519-404-6458
508-H Sunnydale Place
Waterloo, ON, N2L 4T1
Waterloo, ON, N2L 4T1
Short Description
Neighbourhood Food Programs provide food for families and individuals throughout Kitchener and Waterloo.
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Office: 519-884-7755
Lutherwood, 285 Benjamin Rd
Waterloo, ON, N2J 3Z4
Waterloo, ON, N2J 3Z4
Short Description
Social service organization that supports:
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Office: 519-884-3305
177 Albert St
Waterloo, ON, N2L 3T4
Waterloo, ON, N2L 3T4
Short Description
Community Program of Waterloo Lutheran Seminary, non profit community therapeutic counselling agency practicing with multi cultural and multi faith sensitivity.
Offering individual, couples and family counselling with approaches including:
Offering individual, couples and family counselling with approaches including:
- Art and expressive art
- Child and play
- Relationships
- Substance and process addictions
- Grief and loss
- Depression
- Stress
- Anxiety
- Jungian analysis
- CBT
- Chilling with dogs
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Office: 519-884-3305
470 Weber St N, Suite 201
Waterloo, ON, N2L 6J2
Waterloo, ON, N2L 6J2
Short Description
Community Program of Waterloo Lutheran Seminary, non profit community therapeutic counselling agency practicing with multi cultural and multi faith sensitivity.
Offering individual, couples and family counselling with approaches including:
Offering individual, couples and family counselling with approaches including:
- Art and expressive art
- Child and play
- Relationships
- Substance and process addictions
- Grief and loss
- Depression
- Stress
- Anxiety
- Jungian analysis
- CBT
- Chilling with dogs
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Office: 519-746-9062
420 Weber St N, Suite 203
Waterloo, ON, N2L 4E7
Waterloo, ON, N2L 4E7
Short Description
Counselling agency * includes grief and loss counselling
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Victim Crisis Assistance Ontario
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Office: 519-585-2363
45 Columbia St E
Waterloo, ON, N2J 4N7
Waterloo, ON, N2J 4N7
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
231 Herbert St
Waterloo, ON, N2J 1V1
Waterloo, ON, N2J 1V1
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Office: 519-513-9216
Short Description
Individual, relationship and family psychotherapy by phone or video across Ontario. Sessions are available within a week. Able to access collaborative assessments with psychiatrists through The Psychotherapy Matters Virtual Clinic when needed. These can include diagnosis, as well as medication and treatment recommendations. Usually these can be booked within 1-2 months.
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Hazelglen Outreach Mental Health Service
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Office: 519-749-4310
850 King St W
Kitchener, ON, N2G 1G3
Kitchener, ON, N2G 1G3
Short Description
A short-term treatment service to help individuals and families manage a crisis situation
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Children's Counselling
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Office: 519-743-6333
3601 Sandhills Rd
Wilmot, ON, N3A 3B9
Wilmot, ON, N3A 3B9
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
3601 Sandhills Rd
Wilmot, ON, N3A 3B9
Wilmot, ON, N3A 3B9
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Office: 519-744-3311
St. Mary's General Hospital, 911 Queen's Blvd
Kitchener, ON, N2M 1B2
Kitchener, ON, N2M 1B2
Short Description
SADVTC is 24/7 on call team of forensic nurses and social workers who respond to the needs of individuals who have experienced sexual assault, domestic violence and human trafficking. Emergency and short-term follow up care is also offered to those accessing the team.
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Children's Counselling
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Walk-In and Quick Access Counselling - Adult
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
Confidential single-session counselling and therapeutic conversations available in person, virtually or by phone.
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Walk-In and Quick Access Counselling - Child/Youth
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
Confidential single-session counselling and therapeutic conversations available in person, virtually or by phone.
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Walk-In and Quick Access Counselling - Family Violence Project
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Office: 519-743-6333
400 Queen St S
Kitchener, ON, N2G 1W7
Kitchener, ON, N2G 1W7
Short Description
People experiencing family violence can visit the 400 Queen Street South location and connect with the Family Violence Project.
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Assertive Community Treatment
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Office: 519-742-3191
Crisis: 519-579-0751
236 Victoria St N, Unit 2A
Kitchener, ON, N2H 5C8
Kitchener, ON, N2H 5C8
Short Description
Multi-disciplinary team that provides intensive case management focusing on support, rehabilitation and treatment to individuals with severe and persistent mental health issues with a particular focus on treatment resistant schizophrenia, schizoaffective disorder and bipolarity.
- ACTT supports clients by meeting them where they are at to achieve their goals, improve their health and quality of life, and live as independently as possible according to their chosen best life.
- Team members' specialties include psychiatry, registered nursing, social work, occupational therapy, addictions, housing support and peer support.
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Children's Counselling
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Office: 519-743-6333
645 Westmount Rd E
Kitchener, ON, N2E 3S3
Kitchener, ON, N2E 3S3
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Camino Wellbeing + Mental Health
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Office: 519-743-6333
645 Westmount Rd E
Kitchener, ON, N2E 3S3
Kitchener, ON, N2E 3S3
Short Description
| Specializes in children's mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness. |
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Neighbourhood Food Program
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Office: 519-498-7328
222 Chandler Dr
Kitchener, ON, N2E 3L7
Kitchener, ON, N2E 3L7
Short Description
Neighbourhood Food Programs provide food for families and individuals throughout Kitchener and Waterloo.
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Victim / Witness Assistance Program
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Office: 519-571-6160
77 Queen St N
Kitchener, ON, N2H 2H2
Kitchener, ON, N2H 2H2
Short Description
Information and assistance to support participation in the criminal court process * services begin once police have laid charges and continue until the court case is over
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
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Family Outreach Program
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Office: 519-742-8327 ext 240
51 Charles St E
Kitchener, ON, N2G 2P3
Kitchener, ON, N2G 2P3
Short Description
Neighbourhood-based outreach workers can link families with:
- Employment/Education
- Recreation
- Food
- Clothing
- Shelter resources
- Child care and children's needs
- Counselling
- Transportation
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