How to Find - Crisis and Distress Services
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Short Description
This is a general overview of Crisis & Distress resources, serving Halton region
- In an emergency call 9-1-1 for police, fire and/or ambulance
- for emergency shelters in Halton and surrounding area, see listing BTN4778
General Crisis & Distress
YOUTH (17 yrs & younger)
ROCK (Reach Out Centre for Kids)
- 905-878-9785
- for children and youth in crisis, and caregivers/community members
- see listing, BTN4032
ADULTS (16 yrs & older)
COAST (Crisis Outreach and Support Team)
- 1-877-825-9011
- telephone support and mobile intervention program for those who are in crisis and have a mental health concern
- see listing, MHH0509
ALL AGES
988 Suicide Crisis Helpline
- call or text 9-8-8, or 1-833-456-4566
- national telephone and text suicide prevention and support
- see listing, MET7492
Distress Centre Halton
- Oakville: 905-849-4541
- Burlington: 905-681-1488
- North Halton: 905-877-1211
- Hamilton: 905-561-5800
- see listing, MHH0488
Addiction & Gambling
ConnexOntario
- 1-866-531-2600 or text CONNEX to 247247
- online chat
- access to addiction, mental health and problem gambling services
- see listing, LON6230
Caregivers
Ontario Caregiver Organization
- Toll free helpline 1-833-416-2273 (CARE)
- supports Ontario's caregivers by being the one point of contact for information about existing services and supports
- online chat
- peer and community support groups
- see listing, MET8105
Children and Youth Mental Health
One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)
- 1-855-416-8255
- connect directly with a counsellor through online chat, video and voice
- offers children, youth (under 18 yrs) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
- services are provided through an integrated network of infant, child and youth mental health agencies across Ontario
- see listing, MET1991
Kids Help Phone
- 1-800-668-6868 or text CONNECT to 686868
- online chat
- bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth
- ages 5-30
- see listing, MET6983
Good2Talk (post-secondary school students)
- Counselling Line: 1-866-925-5454
- Crisis Text Line: text GOOD2TALKON to 686868
- provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor
- see listing, MET2344
Naseeha (available daily, 12 noon-3 am)
- Helpline and Text line: 1-866-627-3342
- Muslim youth helpline serving Muslim and non-Muslim youth across North America
- a safe zone for youths and individuals to talk and get the help they need
- provides workshops, web therapy sessions, and phone & texting mental health support
- see listing, PEL1127
Youthspace.ca (available daily 9 pm-12 midnight)
- Text line: 778-783-0177
- Online crisis and emotional support chat service for youth
- chat online or via text message
- conversations limited to 60 minutes
- see listing, IMP0305
First Responders
Boots on the Ground
- Toll free 1-833-677-2668
- peer support for first responders
- services offered to retired and serving police officers, firefighters, EMS, corrections officers, and nurses across the province
- able to provide in person peer support as needed
- see listing, OAK0181
Indigenous peoples
Hope for Wellness Helpline
- 1-855-242-3310
- online chat
- a mental health helpline, telephone or online chat, for Indigenous peoples
- provides immediate, culturally relevant crisis counselling support
- refers callers to additional supports if needed
- see listing, IMP0326
TALK4HEALING
- Helpline and Text line: 1-855-554-4325 (1-855-554-HEAL)
- online chat
- 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario
- services in 14 Indigenous languages
- see listing, IMP0327
Indian Residential Schools Crisis Line
- 1-866-925-4419
- immediate and culturally appropriate counselling supports to former students who are experiencing distress
- see website
2SLGBTQ+
LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)
- Text 647-694-4275
- email: [email protected]
- online chat
- peer support by email, text and online chat
- information and referral
- anonymous and confidential
- Youth Line blog
- referral database of LGBTQ+ youth services
- see listing, MET7095
Trans Lifeline (available Mon-Fri 1 pm-9 pm)
- Toll free 1-877-330-6366
- a hot-line that is staffed by transgender people for transgender people in crisis
- based out of the USA
- see listing, IMP0092
Interligne
- Phone or Text 1-888-505-1010
- confidential information and support service for individuals concerned with sexual orientation and gender identity issues
- service offered through telephone, text, chat, and email
- Acts of Homophobia Registry
- see listing, IMP0133
Veterans
Veterans Affairs Canada Assistance Service
- Toll free 1-800-268-7708
- TTY 1-800-567-5803
- psychological support for veterans, former RCMP members, their families and caregivers
- see website
VETS (Veterans Emergency Transition Services) Canada
- 1-888-228-3871
- for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members
- see listing, IMP0122
Sexual Assault and Domestic/Family Violence
YOUTH
Child Abuse and Neglect Reporting (see full listing, BTN0483)
For children in need of care/protection, report to either:
- Halton Children's Aid Society at 905-333-4441 or toll free 1-866-607-5437
- Halton Regional Police Service, Child Abuse and Sexual Assault Bureau at (non-emergency) 905-825-4747 ext 8970
ADULTS
Halton Womens Place
- South Halton: 905-332-7892
- North Halton: 905-878-8555
- 24 hour crisis lines and shelter for abused women and their dependent children, emergency transportation to shelter available
- see listing, BTN2544
SAVIS (Sexual Assault and Violence Intervention Services)
- 24 hour crisis line: 905-875-1555
- free individual counselling for ages 16 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
- see listing, OAK2741
Femaide
- 1-877-336-2433 (1-877-FEMAIDE)
- provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress
- crisis intervention, support and referral to community agencies
- see listing, MET4619
Assaulted Women's Helpline
- 1-866-863-0511 or text #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone
- telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services
- ages 16 and up
- see listing, MET5691
Seniors Safety Line
- 1-866-299-1011
- 24 hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect
- see listing, MET5690
Other three-digit (N11) helplines serving Halton
- 811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario)
- 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
- 611 - Telephone Service Provider
- 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
- 411 - Commercial & Residential Directory Assistance (YellowPages)
- 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
- 211 - Community Information, Resource & Service Navigation (Ontario 211)
For a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines
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Emergency Shelter and Support Services
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Office: Administration 905-332-1200 ;
North Shelter (Milton and Halton Hills) 905-878-8970 ;
South Shelter (Burlington and Oakville) 905-332-1593
Crisis: Mon-Sun 24 hours North Shelter (Milton and Halton Hills) 905-878-8555
Mon-Sun 24 hours South Shelter (Burlington and Oakville) 905-332-7892
Short Description
Major Services:
- 24 hour crisis lines for abused women
- HWP Chat provides online support, Mon-Sun 24 hrs, from a training Violence Against Women Counsellor
- safe shelter accommodation, food, and basic personal items for a maximum of 8 weeks for abused women and their dependent children
- individual and/or supportive group counselling at the shelter
- community agency information and referral when necessary
- court support for interim custody and restraining orders
- children's services
- emergency transportation to shelter, if necessary
- depart planning
- SafePet Program
- advocacy and public education around ending violence against women
- transitional support program
- accepts donations of goods for those in the shelter and those moving from the shelter to permanent housing (see list of needs here)
Family Court Support Worker Program
Facilitates a victim's understanding of and passage through the familly court system.
Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Schools programs
- EngageMENt 'male ally' program is a conversation-based 8-week program led by a male facilitator that guides male students through discussion around popular and sports culture, through a gender lens, and discusses what 'healthy masculinity' means, wrapping up by planning an experiential or service learning initiative (participants may receive up to 15 volunteer hours toward their Community Involvement requirement)
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How to Find - Emergency Shelters in Halton and Area
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Short Description
An overview of emergency shelters in the region of Halton and surrounding areas
Halton's Emergency Shelters
For general emergency shelter intake in Halton, call Access Halton at 3-1-1
- If someone is homeless or sleeping outside
- contact Halton Social and Community Services at [email protected] or 1-866-442-5866
- If someone is experiencing a mental health crisis
- call the Crisis Outreach and Support Team (COAST) at 1-877-825-9011
- for more details see here
Salvation Army Halton Lighthouse Shelter
- 905-339-2918 or call 3-1-1 and ask for referral
- emergency shelter services for men, located in Oakville
- shelter may be able to arrange transportation
- for more details see full listing here
Wesley Housing Services - Halton
- email [email protected] or call 3-1-1 and ask for referral
- emergency shelter services for youth, single females and families
- Housing First services and case management for adults, youth and families
- advocacy, referrals and community integration to improve housing retention
- for more details see full listing here
Emergency Shelter for abused women, their dependent children and pets:
Halton Womens Place
- Shelters
- South Halton 905-332-1593
- North Halton 905-878-8970
- Crisis Phone
- South Halton 905-332-7892
- North Halton 905-878-8555
- Administration 905-332-1200
- online chat through HPW Chat
- protects pets from violence through the SafePet Program
- for more details see full listing here
Emergency Shelter's in Surrounding Regions
ShelterSafe.ca
- an online clickable map that connects women with the nearest shelter
- map provides the shelter's 24 hour phone number and/or website, and information on each shelter's pet policy, wheelchair accessibility, and availability of children's programming
- for more details see full listing here
Hamilton
To find shelter information call 905-546-2489, or 211
- for more information on shelters in the Hamilton area, see here
Niagara
To find shelter information call 1-800-263-3695, or 211
- for more information on shelters in Niagara Region, see here
Peel
To find shelter information call Street Helpline Peel 1-877-848-8481
- for more information on shelters in Peel, see here
Wellington County and City of Guelph
To find shelter information call the County of Wellington 1-844-824-1212
- for more Information on shelters in Wellington County, see here
Toronto
To find shelter information all the central intake line 1-877-338-3398
- for more information on shelters in the City of Toronto, see here
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How to Find - Help if You Witness or Suspect Human Trafficking or Sexual Exploitation
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Short Description
If you witness or suspect someone is a victim of human trafficking or sexual exploitation or if a victim comes to you there are agencies in Halton Region that offer help and support services:
Reporting to Police
Halton Regional Police Service
- call 905-825-4777 and ask for the on-duty Vice unit officer
- 1-800-222-8477 (TIPS)
Crisis Support & Counselling
Sexual Assault & Violence Intervention Services of Halton (SAVIS)
- 24/7 crisis line 905-875-1555
- Anti-Human Trafficking Services 905-825-3622
- 24/7 distress line Oakville 905-849-4541, Burlington 905-681-1488, North Halton 905-877-1211
COAST (Crisis Outreach and Support Team)
- 24/7 crisis line 1-877-825-9011
Canadian Human Trafficking Hotline
- 24/7 helpline 1-833-900-1010
Peer Accompaniment or Mobile Support Workers
Sexual Assault & Violence Intervention Services of Halton (SAVIS)
- 905-825-3622 (after hours call crisis line 905-875-1555)
- 905-624-1755 (after hours call Female Mobile Support 905-459-1315 ext 250)
Restorations Second Stage Homes
- 905-962-7378
Emergency Shelter and Practical Assistance
- 905-878-8555 (north Halton), 905-332-7892 (south Halton)
- call 3-1-1
- emergency shelter intake and referral to Salvation Army Halton Lighthouse Shelter (men) or Wesley Housing Services - Halton (women and families)
Halton Regional Police Service - Victim Services
- 905-825-4777 ext 5239
Health Care Support (sexual assault or abuse) & Hospital Emergency Rooms
Nina's Place (located at Joseph Brant Hospital)
- 905-336-4116
- Halton Region's only sexual assault and domestic violence care centre
- 905-632-3737
Oakville Trafalgar Memorial Hospital
- 905-845-2571
- 905-878-2383
- 905-873-0111
Support for people younger than 18 or have dependents younger than 18
- 24/7 helpline 905-333-4441
Halton Regional Police Service - Child Abuse and Sexual Assault Bureau
- 24/7 non-emergency 905-825-4747 ext 8970
Internet Child Exploitation Counselling Program (ICE)
- 1-866-264-8900, Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm
- referrals to short-term counselling
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Victim / Witness Assistance Program
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905-878-6292
Milton Court House; 491 Steeles Ave E, Rm 235
Milton, ON, L9T 1Y7
Milton, ON, L9T 1Y7
Short Description
Provides Information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Maryam Home
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Office: 905-997-8777 ext 241
6120 Montevideo Road
Mississauga, ON, L5N 3W5
Mississauga, ON, L5N 3W5
Short Description
Women's shelter open to all women but focused on serving the needs of Muslim women in abusive domestic situations, confidential address
- halal meals
- personal wellness and professional counselling available
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Victim Quick Response Program+
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905-825-4810
Halton Regional Police Service 20 Division; 95 Oak Walk Dr
Oakville, ON, L6H 0G6
Oakville, ON, L6H 0G6
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Offers short-term support and essential expenses for victims, their immediate family members and witnesses in the immediate aftermath of a violent crime
- assistance may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursements are made to victims for the supports listed above
- financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
A Ministry of the Attorney General funded program delivered by the HRPS Victim Services Unit
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Support for Survivors of Childhood Sexual Abuse
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Short Description
- support groups for survivors of childhood sexual abuse
- support groups for family and friends of survivors
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Special Priority Policy Rent-Geared-to-Income Housing Assistance
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Mon-Sun 24 hours 905-825-6000 or call 3-1-1
Halton Regional Centre; 1151 Bronte Rd
Oakville, ON, L6M 3L1
Oakville, ON, L6M 3L1
Short Description
Priority access to rent-geared-to-income (RGI) assistance for social housing
-
Special Priority Policy (SPP) ensures housing is not a barrier to leaving situation of family/domestic abuse or trafficking
-
administration and delivery of community housing through local Service Managers, including RGI assistance and SPP
- see here for more information
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How to Find - Food and Emergency Housing
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Short Description
This listing provides information on where to get help in Halton Hills for those in need of Emergency Housing, Long Term Housing Supports, Emergency Food, Food Banks and Crisis Support.
In an emergency, call 9-1-1 for police, ambulance, fire.
For Crisis Support, please see listing of resources here
Emergency Housing
- call 905-877-7585
- provides overnight shelter and a meal during the colder months to those in need
Salvation Army Georgetown Community Church
- call 905-877-1374
- Community and Family Services provide various emergency assistances to those in need
Lighthouse Emergency Shelter, Salvation Army Oakville
- call 905-339-2918
- provides safe, secure, short-term accommodations to individuals who are experiencing some type of housing crisis
- call 905-878-8970
- provides emergency shelter, crisis services, and support to physically, sexually, financially, and emotionally abused women and their dependent children
Long Term Housing Supports
- call 905-825-6000 or 3-1-1
- service that helps individuals access and maintain safe and affordable housing
- call 905-873-6502
- Transitional Housing is available for families who are homeless
- rent geared to income
- community support coordinator provides family support
Summit Housing and Outreach Programs
- call 905-847-3206
- provides housing, treatment, and case management services for those in need of mental health supports in Halton Region
- call 905-845-9212
- offers community-based housing, support and wellness programs to people living with mental health issues and/or problematic substance use
Emergency Food
- call 905-873-3368
- emergency help available if needed, by arrangement, outside of regular hours
- call 905-873-1887
- supports people who are in need of emergency assistance
St Joseph Church, St Vincent Charities
- call 519-853-0784
- provides food vouchers to those in need
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank available on an as-needed basis following a personal interview and completion of application for assistance
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- available to assist anyone facing difficult circumstances
Food Banks
- call 519-853-0457
- provides easy access to food for those individuals or families who are in need of basic needs assistance
- call 905-873-3368
- provides food to those in need who meet the eligibility criteria
Food for Life Community Fridges
- call 905-635-1106
- a community fridge at both branches of the Halton Hills Public Library, stocked with 'Good Food bags'
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank serving Acton and the surrounding community
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- food bank serving Georgetown and the surrounding community
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905-875-2069
Oakville Corporate Centre; 700 Dorval Dr, Suite 400
Oakville, ON, L6K 3V3
Oakville, ON, L6K 3V3
Short Description
Community legal clinic that helps low income individuals living in Halton with their legal problems, for free
- office is located in Oakville, but staff are available to meet clients in Milton, Burlington, Oakville, and Halton Hills (Georgetown and Acton)
- community outreach clinics at various locations including local libraries, food banks, courthouses, and outreach organizations on a rotating basis
Depending on the kind of problem, may be able to help by providing:
- Summary Advice
- Brief Services
- Representation
- Referrals for legal problems they cannot assist with, and to other community organizations like food banks, social and health services, crisis intervention agencies, and navigation help
Support can be provided for:
- Income Support and Public Benefits
- Housing Law
- Employment Rights
- Human Rights
- Secondary Legal Consultation
- Indigenous Rights and Services
- Youth Rights
Mobile Legal Clinic
- serving Acton and Georgetown
- a lawyer on site providing free legal information and advice in each community on alternating Fridays
- schedule will be posted on social media
ID Clinic
- offering monthly ID Clinics to provide assistance with the legal barriers preventing members of the Trans, Non-Binary, and Queer communities from accurately identifying themselves on official documents
- more information on website (haltonlegal.ca/id-clinic)
Legal Health Check-Up
- an online check-up to help people who are living in poverty identify legal problems and get help
- if you do not have enough money to live on, a good home or job, or family, social and health supports, your legal health may be at risk
- visit website to take the check-up (legalhealthcheckup.ca)
Note:
- HCLS does not provide a full range of services, nor does it provide legal aid certificates
- callers needing certificates or help in family law, criminal law, Workplace Safety and Insurance Board compensation, etc. should contact a Legal Aid of Ontario office
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24.7 Crisis Support Peel Dufferin
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Office: 905-278-9036
7700 Hurontario St, Suite 314
Brampton, ON, L6Y 4M3
Brampton, ON, L6Y 4M3
Short Description
COVID19 All CMHA Peel Dufferin offices closed to walk-in service
For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers
Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis
For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers
Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis
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Victim / Witness Assistance Program, Peel
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Office: 905-456-4797
7755 Hurontario St
Brampton, ON, L6W 4S8
Brampton, ON, L6W 4S8
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Peel York District Legal Aid Office
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Office: 905-595-3660
2 County Court Blvd, Suite 100B
Brampton, ON, L6W 3W8
Brampton, ON, L6W 3W8
Short Description
Legal Aid Certificate application office
see main record for Legal Aid Ontario for details
see main record for Legal Aid Ontario for details
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Intake and information 905-825-3622
South Oakville Centre (formerly Hopedale Mall); 1515 Rebecca St, Suite 227
Oakville, ON, L6L 5G8
Oakville, ON, L6L 5G8
Short Description
Services include:
- 24-hour crisis line
- free individual counselling for ages 16 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
Public Education
- customized public education workshops are available for elementary and high school students, community members and agencies in Halton
- for more information or to book a free presentation contact [email protected], or visit - savisofhalton.org/public-presentations
Anti-Human Trafficking Services
- Case Workers provide support and assistance to survivors
- for more information, see listing - OAK0170
Halton Collaborative Against Human Trafficking
- created to raise awareness about human trafficking in Halton and surrounding area
- for more information, see listing - OAK0047
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905-825-3242
60 Lakeshore Rd W
Oakville, ON, L6K 1E1
Oakville, ON, L6K 1E1
Short Description
Major services:
- identify and remediate the traumatic impact of interpersonal abuse
- provide support, education and intervention to all non-offending family members or caregivers impacted by their child's trauma
- for sexually abused and/or abusive children, adolescents and their families
- family and individual assessment, treatment and long term support
- group therapy for female and male victims, non-offending mothers, juvenile sex offenders and offending parents
- self help component for the offending adolescent and a comprehensive family assessment
- also offers Training and Consultation programs
Trauma Assessments - determines the effects of interpersonal abuse, most effective treatment approach
Trauma Treatment - following assessment, a client may enter into a recommended combination of individual and family therapy
Sexualized Behaviour Assessments/Treatment - for children under 12 years that are involved in inappropriate sexual behaviours
Risk Assessments/Treatment - for sexually offending youths between the ages of 12-18 years, to understand the circumstances leading to the sexual offending behaviour(s), risks, strengths and treatment needs
Sibling Incest Assessments/Treatment - for families where sibling-on-sibling sexual abuse has occurred including a trauma assessment for the victimized child, a risk assessment
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Ellen House Shelter
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Office: No public telephone number
Crisis: 437-688-2634
Short Description
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
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24/7 Helpline Peel (English)
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Crisis: 905-459-7777
Crisis: 1-877-298-5444
TTY: 905-278-4890
Office: 289-569-1200
Short Description
For support call Crisis Line 905-459-7777 (Brampton, Mississauga), 1-877-298-5444 (Caledon) Mon-Sun 24 hours, or send text to 45645 Mon-Sun 4 pm-12 midnight
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
- emotional distress
- marginalization and/or social isolation
- family violence
- mental health crisis
- risk of suicide
- addictions
- mental and physical health concerns
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Multilingual Distress Lines
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Office: 289-569-1200
Crisis: 905-459-7777
Toll Free: 1-877-298-5444
Short Description
Multilingual telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, with support on a wide range of issues, including (but not limited to):
- interpersonal relationships, including parenting
- stress or anxiety related to health or mental health
- depression or sadness
- loss and grief
- isolation and loneliness
- assault and abuse
- financial stress, work issues or job loss
- settlement, integration or relocation issues
- separation and divorce
- sexual orientation, gender identity or coming out issues
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Crisis: 437-855-3301
Short Description
Emergency shelter, includes in-person and telephone support
- emergency transport to shelter
- food, clothing, basic personal necessities
- counselling
- child and youth support
- assistance in finding community resources, supports
- information and referral, including to legal and court support
- assistance in finding and securing special priority housing
- education and employment supports
- health and mental health wellness programs
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Office: 905-455-0160
24 Queen St E, Suite 700
Brampton, ON, L6V 1A3
Brampton, ON, L6V 1A3
Short Description
Community legal clinic
- deals primarily with tenant issues, Ontario Works, Ontario Disability Support Program (ODSP), Canada Pension Plan (CPP), Employment and immigration
- may provide representation
- referrals
- community education
- funded by Legal Aid Ontario
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Sakeenah (Toronto)
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Toll Free: 1-888-671-3446
Short Description
Transitional supports available, including in-home and remote casework
Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth
Resident and remote services:
Training and awareness for community organizations
Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth
Resident and remote services:
- counselling and treatment programs
- financial assistance and help securing housing
- supports for health and mental health
- education assistance and life skills training
- employment supports including resume workshops, interview preparation, help finding employment
- assistance with immigration issues
- access to legal advice and assistance applying for Legal AID
- referrals including legal, financial, immigration, employment, food
- safety planning and follow-up
- capacity 9
Training and awareness for community organizations
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Nisa Homes, Mississauga
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Toll Free: 1-888-456-8043 ext 401
Short Description
Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability
- capacity 22 women and children
- confidential, supportive counselling
- case management
- information and community referrals
- life skills development
- support groups
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Nisa Homes, Scarborough
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Toll Free: 1-888-456-8043 ext 406
Short Description
Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability
- capacity 14 women and children
- confidential, supportive counselling
- case management
- information and community referrals
- life skills development
- support groups
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Emergency Shelter and Community Support Programs
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Crisis: 905-403-0864
Crisis: 905-676-8515
TTY: 905-403-0453
TTY: 905-676-0284
Office: 905-403-9691 ext 2221
Short Description
Crisis support line, emergency shelter program, centralized intake for transitional housing, sexual violence counselling, peer support, Anti Black Racism Violence Support Group, community support and outreach
24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services
Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)
Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support
24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services
- one-to-one support
- risk assessment and safety planning
- emotional support
- legal support (criminal, family, immigration)
- housing supports
- information and referrals
- problem-solving, advocacy
- shelter access
Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
- capacity 54
- stay up to 4 months
- service provided regardless of geographical location
- referrals to alternative shelters as required based on safety or capacity issues
Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)
- pressuring/convincing
- sexual assault
- childhood sexual abuse
- sexual harassment
- online sexual violence
Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support
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