Guelph, ON, N1H 3T9
- information and assistance to support participation in the criminal court process
- wervices begin once police have laid charges and continue until the court case is over
- case-specific information (court dates, bail conditions)
- court preparation
- needs assessment
- emotional support
- crisis intervention
- referrals to community agencies
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
Guelph, ON, N1H 4C6
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
Guelph, ON, N1E 4J4
- Emotional support, trauma counselling, safety planning and follow-up care.
Note: Guelph General Hospital is the designated sexual assault centre for the region
Guelph, ON, N1H 0A1
Service categories include:
- information, assessment and referral
- crisis assessment
- support coordination
- peer / self help
- short-term crisis support beds
- court support and diversion
- community counselling and treatment
- support within housing
- day / evening treatment
- residential treatment
- Assertive Community Treatment Team (ACTT)
- eating disorders
- early psychosis treatment and support services
Guelph, ON, N1H 1C8
Trained volunteers provide emotional support, goal and safety planning, and assistance to callers in connecting with other community resources. Volunteers provide confidential, solution-focused response and assessment of crisis with intervention when required.
- support for people who are experiencing distress about their circumstances
- referral to community services
- training provided for volunteers on listening and communication skills, solution-focused conversation, and assessing high risk situations
Distress Line
- 519-821-3760 ext. 1
- Supports mild to moderate levels of distress through active listening.
- 519-821-3760 ext. 2
- Outbound call service designed to support community members of Guelph-Wellington who are struggling with independent living.
- 519-669-3760
- Supports members of the LGBTQ+ Community by providing a safe space to chat and connect with resources. Texting is also an option.
Other services include:
- duty counsel (legal aid lawyer in an Ontario courthouse) - criminal, refugee and immigration, family or youth courts, mental health
- summary legal advice for family law (criminal matters referred to local services)
- certificate program for complex cases
- poverty law, civil services - delivered through community legal aid clinics
- referrals to other social assistance agencies
- Criminal Duty Counsel - 36 Wyndham St S (Ontario Court of Justice Criminal Division)
- Family Duty Counsel - 74 Woolwich St (Ontario Court of Justice, Family and Superior Court of Justice, County of Wellington Courthouse)
Emergency shelter for women and their children leaving abusive situations.
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Kitchener, ON, N2A 3N8
Can be reached by text, instructions on website for how to erase browser history. Also offer translation services, both in person and on the phone.
This is a free service, both in shelter and outreach programs.
Cambridge, ON, N1R 8M5
Can be reached by text, instructions on website for how to erase browser history. Also offer translation services, both in person and on the phone.
This is a free service, both in shelter and outreach programs.
Cambridge, ON
- Provides services and support to people and their families who have experienced sexual violence
- Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge
- 24-Hour Support Line and support groups, advocacy, referrals, and accompaniments to the hospital, police, and courthouse
- Program supporting women who have experienced violence as they navigate the Family Court process.
Centre Wellington, ON, N1M 3N7
- service coordination for people with developmental disabilities
- individual, couple, and family counselling
- counselling for women who have experienced sexual assault
- walk-in counselling on Thu afternoon/evenings (1 pm-7 pm)
Cambridge, ON, N1R 6V7
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Cambridge, ON, N1R 3G2
This listing provides information on where to get help in Halton Hills for those in need of Emergency Housing, Long Term Housing Supports, Emergency Food, Food Banks and Crisis Support.
In an emergency, call 9-1-1 for police, ambulance, fire.
For Crisis Support, please see listing of resources here
Emergency Housing
- call 905-877-7585
- provides overnight shelter and a meal during the colder months to those in need
Salvation Army Georgetown Community Church
- call 905-877-1374
- Community and Family Services provide various emergency assistances to those in need
Lighthouse Emergency Shelter, Salvation Army Oakville
- call 905-339-2918
- provides safe, secure, short-term accommodations to individuals who are experiencing some type of housing crisis
- call 905-878-8970
- provides emergency shelter, crisis services, and support to physically, sexually, financially, and emotionally abused women and their dependent children
Long Term Housing Supports
- call 905-825-6000 or 3-1-1
- service that helps individuals access and maintain safe and affordable housing
- call 905-873-6502
- Transitional Housing is available for families who are homeless
- rent geared to income
- community support coordinator provides family support
Summit Housing and Outreach Programs
- call 905-847-3206
- provides housing, treatment, and case management services for those in need of mental health supports in Halton Region
- call 905-845-9212
- offers community-based housing, support and wellness programs to people living with mental health issues and/or problematic substance use
Emergency Food
- call 905-873-3368
- emergency help available if needed, by arrangement, outside of regular hours
- call 905-873-1887
- supports people who are in need of emergency assistance
St Joseph Church, St Vincent Charities
- call 519-853-0784
- provides food vouchers to those in need
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank available on an as-needed basis following a personal interview and completion of application for assistance
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- available to assist anyone facing difficult circumstances
Food Banks
- call 519-853-0457
- provides easy access to food for those individuals or families who are in need of basic needs assistance
- call 905-873-3368
- provides food to those in need who meet the eligibility criteria
Food for Life Community Fridges
- call 905-635-1106
- a community fridge at both branches of the Halton Hills Public Library, stocked with 'Good Food bags'
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank serving Acton and the surrounding community
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- food bank serving Georgetown and the surrounding community
Kitchener, ON, N2G 4K5
Kitchener, ON, N2H 2M2
- Provide emotional support and intervention, options, information, referrals, as well as advocacy and accompaniments
- Phone support is available in more than 200 languages through an interpreter service
- Online chat support available as well, see website for availability.
Kitchener, ON, N2H 2M2
- Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge
- 24 Hour Support Line and support groups, advocacy, referrals, and accompaniments for women to the hospital, police, and courthouse
- Information on the family court process
- Assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- Referral to specialized services and supports in the community
- Safety planning
- Court accompaniment to proceedings when appropriate
- Counselling
- Advocacy
- Crisis support
- Safety planning
- Related accompaniments
- Practical assistance
- Support through legal processes
- Support with obtaining housing
- Connections to community supports
- Public education and outreach
Kitchener, ON, N2H 2M2
- Provides services and support to people and their families who have experienced sexual violence
- Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge
- 24-Hour Support Line and support groups, advocacy, referrals, and accompaniments to the hospital, police, and courthouse
- Program supporting women who have experienced violence as they navigate the Family Court process.
Kitchener, ON, N2G 4G3
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Kitchener, ON, N2H 2H2
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Kitchener, ON, N2H 0A7
- Criminal legal issues
- Family legal issues
- Refugee and immigration legal issues
- Domestic violence
- Mental health legal issues
Kitchener, ON, N2H 0A7
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Waterloo, ON, N2J 4N7
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Kitchener, ON, N2M 1B2
Milton, ON, L9T 1Y7
Provides Information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities