Victim Crisis Assistance Ontario
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Crisis: 905-568-1068
Office: 905-568-8800
Short Description
On-site early intervention and crisis intervention, needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
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Honeychurch Family Life Resource Centre
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Office: 905-451-4115
Short Description
Emergency shelter
- Crisis, individual and group counselling
- assistance with legal services
- housing support, food, clothing and personal care items
- action plan and life skills development
- self esteem, parenting groups,
- computer training, activities and homework club for children
- safety planning for residents and non-residents
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Office: 905-792-0821
Crisis: 1-800-810-0180
10 Gillingham Dr, Suite 305
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Not accepting new clients at this time; wait list full
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
- coping skills
- social inclusion
- harm reduction supplies
- care kits
- healthy sexuality clinic
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
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Oasis Centre des Femmes, Brampton Satellite Office
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Office: 905-454-3332
Crisis: 1-877-336-2433
Short Description
Abuse issues, sexual assault and incest services
Range of support services for French-speaking immigrant and refugee women, including accompaniment
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
Information on the family court process
- individual counselling
- support and accompaniment
- transitional support
- school and community workshops
- computer courses
- sexual assault prevention in primary and secondary schools
- prevention within the community
- volunteer opportunities
Range of support services for French-speaking immigrant and refugee women, including accompaniment
- Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
- computer courses
- self-employment and entrepreneurship
Information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Office: 905-455-0160
24 Queen St E, Suite 700
Brampton, ON, L6V 1A3
Brampton, ON, L6V 1A3
Short Description
Community legal clinic
- deals primarily with tenant issues, Ontario Works, Ontario Disability Support Program (ODSP), Canada Pension Plan (CPP), Employment and immigration
- may provide representation
- referrals
- community education
- funded by Legal Aid Ontario
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24/7 Helpline Peel (English)
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Crisis: 905-459-7777
Crisis: 1-877-298-5444
TTY: 905-278-4890
Office: 289-569-1200
Short Description
For support call Crisis Line 905-459-7777 (Brampton, Mississauga), 1-877-298-5444 (Caledon) Mon-Sun 24 hours, or send text to 45645 Mon-Sun 4 pm-12 midnight
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
- emotional distress
- marginalization and/or social isolation
- family violence
- mental health crisis
- risk of suicide
- addictions
- mental and physical health concerns
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Multilingual Distress Lines
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Office: 289-569-1200
Crisis: 905-459-7777
Toll Free: 1-877-298-5444
Short Description
Multilingual telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, with support on a wide range of issues, including (but not limited to):
- interpersonal relationships, including parenting
- stress or anxiety related to health or mental health
- depression or sadness
- loss and grief
- isolation and loneliness
- assault and abuse
- financial stress, work issues or job loss
- settlement, integration or relocation issues
- separation and divorce
- sexual orientation, gender identity or coming out issues
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Crisis: 437-855-3301
Short Description
Emergency shelter, includes in-person and telephone support
- emergency transport to shelter
- food, clothing, basic personal necessities
- counselling
- child and youth support
- assistance in finding community resources, supports
- information and referral, including to legal and court support
- assistance in finding and securing special priority housing
- education and employment supports
- health and mental health wellness programs
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Ellen House Shelter
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Office: No public telephone number
Crisis: 437-688-2634
Short Description
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
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Peel York District Legal Aid Office
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Office: 905-595-3660
2 County Court Blvd, Suite 100B
Brampton, ON, L6W 3W8
Brampton, ON, L6W 3W8
Short Description
Legal Aid Certificate application office
see main record for Legal Aid Ontario for details
see main record for Legal Aid Ontario for details
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Victim / Witness Assistance Program, Peel
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Office: 905-456-4797
7755 Hurontario St
Brampton, ON, L6W 4S8
Brampton, ON, L6W 4S8
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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24.7 Crisis Support Peel Dufferin
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Office: 905-278-9036
7700 Hurontario St, Suite 314
Brampton, ON, L6Y 4M3
Brampton, ON, L6Y 4M3
Short Description
COVID19 All CMHA Peel Dufferin offices closed to walk-in service
For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers
Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis
For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers
Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis
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5659 McAdam Rd, Unit B4
Mississauga, ON, L4Z 1N9
Mississauga, ON, L4Z 1N9
Short Description
Providing transitional shelters, remote casework and holistic services to residents and remote clients * homes are confidential with on-site staff and are located close to schools and public transit
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Support for Survivors of Childhood Sexual Abuse
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Short Description
- support groups for survivors of childhood sexual abuse
- support groups for family and friends of survivors
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Office: 416-741-5201
Rexdale Community Hub, 21 Panorama Court, Suite 24
Toronto, ON, M9V 4E3
Toronto, ON, M9V 4E3
Short Description
Appointments by telephone, in person, or virtually. Limited walk-in service available on Thursday afternoons.
- free legal services in the areas of social assistance, housing, employment, Employment Insurance, immigration, and human rights
- family law matters - call Metro Toronto Family Law Services 416-696-2992 or email [email protected]
Community legal clinic services include:
- summary advice and legal information
- deals primarily with disability benefits, immigration, social assistance, tenant issues, employment law and worker's rights
- also family law - call for appointment
- referrals
- community education
- ID Clinic
- funded by Legal Aid Ontario
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Maryam Home
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Office: 905-997-8777 ext 241
6120 Montevideo Road
Mississauga, ON, L5N 3W5
Mississauga, ON, L5N 3W5
Short Description
Women's shelter open to all women but focused on serving the needs of Muslim women in abusive domestic situations, confidential address
- halal meals
- personal wellness and professional counselling available
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Victim Crisis Assistance Ontario
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Crisis: 905-951-3838
Toll Free: 1-888-743-6496
Office: 905-951-3838
Office: 519-942-1452
Caledon OPP Station, 15924 Innis Lake Rd
Caledon, ON, L7C 2Z1
Caledon, ON, L7C 2Z1
Short Description
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
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Duty Counsel Office, Toronto Region Bail Centre
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Office: 416-646-1286
2201 Finch Ave W, 1st Fl
Toronto, ON, M9M 2Y9
Toronto, ON, M9M 2Y9
Short Description
Adult bail services
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Victim / Witness Assistance Program, Etobicoke
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Office: 416-314-3944
2201 Finch Ave W, Rm 302
Toronto, ON, M9M 2Y9
Toronto, ON, M9M 2Y9
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Sakeenah (Toronto)
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Toll Free: 1-888-671-3446
Short Description
Transitional supports available, including in-home and remote casework
Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth
Resident and remote services:
Training and awareness for community organizations
Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth
Resident and remote services:
- counselling and treatment programs
- financial assistance and help securing housing
- supports for health and mental health
- education assistance and life skills training
- employment supports including resume workshops, interview preparation, help finding employment
- assistance with immigration issues
- access to legal advice and assistance applying for Legal AID
- referrals including legal, financial, immigration, employment, food
- safety planning and follow-up
- capacity 9
Training and awareness for community organizations
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Nisa Homes, Mississauga
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Toll Free: 1-888-456-8043 ext 401
Short Description
Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability
- capacity 22 women and children
- confidential, supportive counselling
- case management
- information and community referrals
- life skills development
- support groups
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Nisa Homes, Scarborough
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Toll Free: 1-888-456-8043 ext 406
Short Description
Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability
- capacity 14 women and children
- confidential, supportive counselling
- case management
- information and community referrals
- life skills development
- support groups
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Emergency Shelter and Community Support Programs
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Crisis: 905-403-0864
Crisis: 905-676-8515
TTY: 905-403-0453
TTY: 905-676-0284
Office: 905-403-9691 ext 2221
Short Description
Crisis support line, emergency shelter program, centralized intake for transitional housing, sexual violence counselling, peer support, Anti Black Racism Violence Support Group, community support and outreach
24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services
Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)
Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support
24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services
- one-to-one support
- risk assessment and safety planning
- emotional support
- legal support (criminal, family, immigration)
- housing supports
- information and referrals
- problem-solving, advocacy
- shelter access
Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
- capacity 54
- stay up to 4 months
- service provided regardless of geographical location
- referrals to alternative shelters as required based on safety or capacity issues
Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)
- pressuring/convincing
- sexual assault
- childhood sexual abuse
- sexual harassment
- online sexual violence
Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support
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Sakeenah (Brampton)
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Toll Free: 1-888-671-3446
Short Description
Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth
Resident and remote services:
Training and awareness for community organizations
Resident and remote services:
- counselling and treatment programs
- financial assistance and help securing housing
- supports for health and mental health
- education assistance and life skills training
- employment supports including resume workshops, interview preparation, help finding employment
- assistance with immigration issues
- access to legal advice and assistance applying for Legal AID
- referrals including legal, financial, immigration, employment, food
- safety planning and follow-up
- shelter capacity 12
Training and awareness for community organizations
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Florence Booth House
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Office: 416-737-5448
66 Norfinch Dr
Toronto, ON, M3N 1X1
Toronto, ON, M3N 1X1
Short Description
Emergency shelter, capacity 100, includes
- meals, clothing
- counselling and referrals
- crisis intervention
- advocacy and housing help
- life skills
- maximum length of stay varies according to individual case plan
- safe environment, spiritual care
- recreational events
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