Family Services, Brampton Gillingham Office
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Office: 905-275-2369
60 Gillingham Dr, Unit 500
Brampton, ON, L6X 0Z9
Brampton, ON, L6X 0Z9
Short Description
Child, Youth and Parenting - counsellors support parents and families dealing with cultural and and intergenerational conflict by providing positive parenting strategies and helping families understand the range of supports available
- crisis intervention and risk assessment
- cultural and intergenerational conflict support
- youth mental health - dealing with anxiety and stress, identifying abusive behaviors and healthy versus unhealthy relationships
- support to parents involved in child protection, education, youth justice and family court systems
- coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- assists clients in achieving their individual support plans and goals
- supports clients and their families in their recovery journey
- advocates with landlords, hospitals, psychiatrists and others on clients' behalf
- assists in developing skills to improve quality of life, resolve day-to-day conflicts, manage setbacks and increase independence and housing stability
- facilitates understanding of family court system by debriefing outcome of court appearances and appointments with lawyers
- access to free legal clinics and consultations
- supports filing documents in person and virtually - Commissioner of Oaths
- conducts risk assessments and helps develop safety plans
- provides assistance in documenting the history of abuse
- accompanying and supporting clients during court proceedings where appropriate
- crisis intervention, counselling and risk assessment
- safety planning and transitional support
- women's groups to support health and wellness
- assistance with legal issues and advocacy
- support groups for women and children who have witnessed abuse through the Helping End Abuse for Life (HEAL) network
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Office: 905-792-0821
Crisis: 1-800-810-0180
10 Gillingham Dr, Suite 305
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Not accepting new clients at this time; wait list full
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
- coping skills
- social inclusion
- harm reduction supplies
- care kits
- healthy sexuality clinic
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
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Oasis Centre des Femmes, Brampton Satellite Office
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Office: 905-454-3332
Crisis: 1-877-336-2433
Short Description
Abuse issues, sexual assault and incest services
Range of support services for French-speaking immigrant and refugee women, including accompaniment
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
Information on the family court process
- individual counselling
- support and accompaniment
- transitional support
- school and community workshops
- computer courses
- sexual assault prevention in primary and secondary schools
- prevention within the community
- volunteer opportunities
Range of support services for French-speaking immigrant and refugee women, including accompaniment
- Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
- computer courses
- self-employment and entrepreneurship
Information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Office: 905-455-0160
24 Queen St E, Suite 700
Brampton, ON, L6V 1A3
Brampton, ON, L6V 1A3
Short Description
Community legal clinic
- deals primarily with tenant issues, Ontario Works, Ontario Disability Support Program (ODSP), Canada Pension Plan (CPP), Employment and immigration
- may provide representation
- referrals
- community education
- funded by Legal Aid Ontario
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Fresh Start for Women Program
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Office: 905-455-6789
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
COVID19 -- contact organization for service updates
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Violence against women prevention program through racially and culturally appropriate services
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Violence against women prevention program through racially and culturally appropriate services
- individual counselling, advocacy, support groups
- court accompaniment, information and referral
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Office: 905-455-6789
BAC Community Support Line: 647-812-8545
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
Provides a range of culturally appropriate services to various client groups to allow them to make positive changes in their lives
Community Services
Volunteer Opportunities
Community Services
- confidential, culturally appropriate support line, see separate listing
- seasonal tax clinic
- tutoring program
- social programs
- summer camp
- youth counselling
- business mentorship - for youth 16-24 who aspired to manage their own business
- advocacy for issues with school
- support for substance abuse issues
- individual counselling, support groups
- for Violence Against Women (VAW) services including court accompaniment, see separate listing
- individual counselling, anger management
- monthly speaker forum
- family counselling
- support groups, parenting skill support
Volunteer Opportunities
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24/7 Helpline Peel (English)
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Crisis: 905-459-7777
Crisis: 1-877-298-5444
TTY: 905-278-4890
Office: 289-569-1200
Short Description
For support call Crisis Line 905-459-7777 (Brampton, Mississauga), 1-877-298-5444 (Caledon) Mon-Sun 24 hours, or send text to 45645 Mon-Sun 4 pm-12 midnight
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
- emotional distress
- marginalization and/or social isolation
- family violence
- mental health crisis
- risk of suicide
- addictions
- mental and physical health concerns
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Multilingual Distress Lines
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Office: 289-569-1200
Crisis: 905-459-7777
Toll Free: 1-877-298-5444
Short Description
Multilingual telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, with support on a wide range of issues, including (but not limited to):
- interpersonal relationships, including parenting
- stress or anxiety related to health or mental health
- depression or sadness
- loss and grief
- isolation and loneliness
- assault and abuse
- financial stress, work issues or job loss
- settlement, integration or relocation issues
- separation and divorce
- sexual orientation, gender identity or coming out issues
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Crisis: 437-855-3301
Short Description
Emergency shelter, includes in-person and telephone support
- emergency transport to shelter
- food, clothing, basic personal necessities
- counselling
- child and youth support
- assistance in finding community resources, supports
- information and referral, including to legal and court support
- assistance in finding and securing special priority housing
- education and employment supports
- health and mental health wellness programs
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Ellen House Shelter
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Office: No public telephone number
Crisis: 437-688-2634
Short Description
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
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Victim Crisis Assistance Ontario
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Crisis: 905-568-1068
Office: 905-568-8800
Short Description
On-site early intervention and crisis intervention, needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
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Honeychurch Family Life Resource Centre
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Office: 905-451-4115
Short Description
Emergency shelter
- Crisis, individual and group counselling
- assistance with legal services
- housing support, food, clothing and personal care items
- action plan and life skills development
- self esteem, parenting groups,
- computer training, activities and homework club for children
- safety planning for residents and non-residents
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CFSPD Counselling and Support Services (Brampton)
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Office: 905-450-1608 ext 112
Honourable William G Davis Centre for Families, 60 West Dr, Ste 201
Brampton, ON, L6T 3T6
Brampton, ON, L6T 3T6
Short Description
COVID19 Support available remotely, call 905-450-1608 ext 112; telephone and virtual psychotherapy, emotional support, crisis intervention, safety planning, risk assessment, and information and referrals
Counselling and Support for Individuals, Couples and Families
Counselling, educational programs, and support in dealing with a variety of issues, including relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions
Partner Assault Response
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Walk-In Counselling Clinics in Brampton and Mississauga (see separate listings)
Partner in Safe Centre of Peel
Coordinated access to services and supports, including system navigation and wraparound services (see separate listing)
Member agency of Support Services Network for Male Survivors in Ontario
Counselling and Support for Individuals, Couples and Families
Counselling, educational programs, and support in dealing with a variety of issues, including relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions
- Violence Against Women Program
- counselling for male survivors of sexual abuse
- social reform, public education and advocacy
Partner Assault Response
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- support available to victims/partners of offender including safety planning, referrals to community resources, and information on offender's progress
Walk-In Counselling Clinics in Brampton and Mississauga (see separate listings)
Partner in Safe Centre of Peel
Coordinated access to services and supports, including system navigation and wraparound services (see separate listing)
Member agency of Support Services Network for Male Survivors in Ontario
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Peel York District Legal Aid Office
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Office: 905-595-3660
2 County Court Blvd, Suite 100B
Brampton, ON, L6W 3W8
Brampton, ON, L6W 3W8
Short Description
Legal Aid Certificate application office
see main record for Legal Aid Ontario for details
see main record for Legal Aid Ontario for details
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Victim / Witness Assistance Program, Peel
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Office: 905-456-4797
7755 Hurontario St
Brampton, ON, L6W 4S8
Brampton, ON, L6W 4S8
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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24.7 Crisis Support Peel Dufferin
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Office: 905-278-9036
7700 Hurontario St, Suite 314
Brampton, ON, L6Y 4M3
Brampton, ON, L6Y 4M3
Short Description
COVID19 All CMHA Peel Dufferin offices closed to walk-in service
For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers
Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis
For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers
Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis
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Violence Against Women Program
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Burlington 905-637-5256;
Oakville 905-845-3811
Knolcrest Centre; 360 Guelph St, Unit 33
Halton Hills, ON, L7G 4B5
Halton Hills, ON, L7G 4B5
Short Description
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
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Support for Survivors of Childhood Sexual Abuse
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Short Description
- support groups for survivors of childhood sexual abuse
- support groups for family and friends of survivors
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Abuse Prevention
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Office: 905-453-5775
Office: 905-270-2250
5975 Whittle Road, Suite 300
Mississauga, ON, L4Z 3N1
Mississauga, ON, L4Z 3N1
Short Description
Abuse prevention programs, including one-to-one counselling and therapy groups, intervention and crisis support, education and support services, South Asian Seniors Program, violence against women program, Peel Elder Abuse Support Program, New Beginnings group, Partner Assault Response Program
Support Services for Male Survivors of Sexual Abuse
Includes individual counselling, group counselling, e-counselling and phone counselling
Regional lead agency of Support Services Network for Male Survivors in Ontario (central region)
Support Services for Male Survivors of Sexual Abuse
Includes individual counselling, group counselling, e-counselling and phone counselling
Regional lead agency of Support Services Network for Male Survivors in Ontario (central region)
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Office: 416-741-5201
Rexdale Community Hub, 21 Panorama Court, Suite 24
Toronto, ON, M9V 4E3
Toronto, ON, M9V 4E3
Short Description
Appointments by telephone, in person, or virtually. Limited walk-in service available on Thursday afternoons.
- free legal services in the areas of social assistance, housing, employment, Employment Insurance, immigration, and human rights
- family law matters - call Metro Toronto Family Law Services 416-696-2992 or email [email protected]
Community legal clinic services include:
- summary advice and legal information
- deals primarily with disability benefits, immigration, social assistance, tenant issues, employment law and worker's rights
- also family law - call for appointment
- referrals
- community education
- ID Clinic
- funded by Legal Aid Ontario
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Nisa Homes, Mississauga
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Toll Free: 1-888-456-8043 ext 401
Short Description
Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability
- capacity 22 women and children
- confidential, supportive counselling
- case management
- information and community referrals
- life skills development
- support groups
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Nisa Homes, Scarborough
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Toll Free: 1-888-456-8043 ext 406
Short Description
Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability
- capacity 14 women and children
- confidential, supportive counselling
- case management
- information and community referrals
- life skills development
- support groups
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Emergency Shelter and Community Support Programs
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Crisis: 905-403-0864
Crisis: 905-676-8515
TTY: 905-403-0453
TTY: 905-676-0284
Office: 905-403-9691 ext 2221
Short Description
Crisis support line, emergency shelter program, centralized intake for transitional housing, sexual violence counselling, peer support, Anti Black Racism Violence Support Group, community support and outreach
24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services
Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)
Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support
24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake
Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services
- one-to-one support
- risk assessment and safety planning
- emotional support
- legal support (criminal, family, immigration)
- housing supports
- information and referrals
- problem-solving, advocacy
- shelter access
Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence
- capacity 54
- stay up to 4 months
- service provided regardless of geographical location
- referrals to alternative shelters as required based on safety or capacity issues
Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)
- pressuring/convincing
- sexual assault
- childhood sexual abuse
- sexual harassment
- online sexual violence
Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support
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Office: 416-745-0062
925 Albion Rd, Rm 309
Toronto, ON, M9V 1A6
Toronto, ON, M9V 1A6
Short Description
Offers in-person services at multiple locations as well as providing services over the telephone, via email, Zoom, Skype and Google Classroom; for more information, call or visit website
Support for Women and Families
Newcomer Assistance and Integration
Welcoming Communities, (Community Connections Mentorship Program)
Participation on various coalitions, community networks and committees; volunteer opportunities
Support for Women and Families
- short term supportive counselling including parenting and family supportive counselling
- employment and career counselling
- support groups for women from various cultures
- resources and information for parents and families
- information workshops on health related topics, assertiveness, employment, life skills, stress management and parenting
- crisis support and counselling for women and children who have experienced or are experiencing violence in the home
- legal and medical referrals
- accompaniment to legal, medical and social services resources
- information, public and community education on wife abuse
- support groups for women who are victims of spousal abuse
Newcomer Assistance and Integration
- immigrant/newcomer settlement support and counselling
- information sessions for newcomers and community residents
- information and referral
- English language instruction for newcomers to Canada at various locations -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding for children 6 months-5 years while parents attend class
- English as a Second Language (ESL) preschool program
- labour market information for newcomers
- skills development; computer training, educational workshops, leadership training
- intergenerational groups; ethnocultural groups
- social and recreational programs, fitness, tours, excursions
- advocacy on seniors issues
- services for all youth
- youth newcomer settlement support
- one-on-one counselling
- homework help, career-education networking, after-school programs, recreational activities, cooking club
- Youth Program for ages 12-25 years: leadership skills, English language skills, integration into the community
- volunteering opportunities and community service for high school graduation
- English Conversation Circles
Welcoming Communities, (Community Connections Mentorship Program)
- matches newcomers with Canadian volunteers who offer orientation to the local area and moral support in transition to Canada
- English conversation circles
- newcomers build leadership skills, newcomer family drop-in, social events such as movies, cooking club
- health promotion workshops
- mental health challenges and coping strategy support
- stress management activities
- one-on-one support and referrals to health services
- fitness assessment, fitness activities, yoga
- blood pressure check in partnership with the local community health centre
Participation on various coalitions, community networks and committees; volunteer opportunities
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Family Services, Mississauga Head Office - Hurontario Suite 206
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Office: 905-275-2369
3038 Hurontario St, Suite 206
Mississauga, ON, L5B 3B9
Mississauga, ON, L5B 3B9
Short Description
Child, Youth and Parenting
- supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
- positive parenting strategies and helps families understand the range of supports available
- crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
- support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
- advocates with landlords, hospitals, psychiatrists
- skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability
- support to victims of domestic violence navigating the family court system
- helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
- helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
- assistance documenting the history of abuse
- court accompaniment where appropriate
- culturally sensitive counselling for women who are victims of domestic/family violence and abuse
- crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
- women's groups to support health and wellness
- support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
- French service through partners OASIS or La Maison d'Hébergement (see separate listing)
Services also offered at Safe Centre of Peel, 60 West Drive, Suite 110, Brampton
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