Victim Crisis Assistance Ontario - Orangeville Office
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Dufferin Office: 519-942-1452
Crisis: 905-951-3838
Caledon Office: 905-951-3838
Orangeville Police Service, 390 C Line
Orangeville, ON, L9W 3Z8
Orangeville, ON, L9W 3Z8
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Counselling Programs, Orangeville Office
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Office: 905-450-1608 ext 112
Dufferin Child and Family Services, 655 Riddell Rd
Orangeville, ON, L9W 4Z5
Orangeville, ON, L9W 4Z5
Short Description
Offers a wide range of counselling services. Aims to strengthen individual, family and community life, regardless of religion, race, ethnicity, economic status, sexual orientation, gender, age or physical ability.
Counselling services include ongoing individual, couple and family counselling and psychotherapy.
Services are available for:
Also offered at Edelbrock Centre, 30 Centre St, Orangeville.
Counselling services include ongoing individual, couple and family counselling and psychotherapy.
Services are available for:
- adults who have experienced sexual assault, childhood sexual abuse, or partner abuse
- people experiencing loneliness, low self-esteem, anxiety, depression, work concerns, a death in the family or other stress
- couples experiencing relationship difficulties including poor communication, lack of intimacy, affairs, extended family pressures, contemplating separation/divorce
Also offered at Edelbrock Centre, 30 Centre St, Orangeville.
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Victim / Witness Assistance Program
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Office: 519-941-7132
Orangeville Courthouse, 51 Zina St
Orangeville, ON, L9W 1E5
Orangeville, ON, L9W 1E5
Short Description
COVID19 Update: Court case backlog -- clients may experience difficulties contacting local offices and should leave a message with return phone number; VWAP staff will return voicemail as soon as possible
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- Provides information and assistance to support participation in the criminal court process
- Services begin once police have laid charges and continue until the court case is over
- Case-specific information (court dates, bail conditions)
- Court preparation
- Needs assessment
- Emotional support
- Crisis intervention
- Referrals to community agencies
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- Travel arrangements and expenses
- Language interpretation
- Real-time captioning or other equipment for victims with disabilities
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Individual and Group Counselling Services
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Office: 519-942-4122
20 Bredin Pkwy
Orangeville, ON, L9W 4Z9
Orangeville, ON, L9W 4Z9
Short Description
Provides confidential, supportive clinical counselling for individuals and families who are affected by violence. Services include individual and group counselling for women who have experienced abuse
Sexual Assault Counselling - for women and men 16 years and older who have been impacted by recent or historical sexual abuse
Rural Response Program - offers short-term crisis support and short-term counselling and referrals for women in rural north Dufferin communities who have experienced abuse (past or present). In-office or mobile service
Child Witness Program - provides workshops and counselling for children who have witnessed woman abuse
Addiction & Outreach - services offers supportive addiction counselling for people who are dealing with unwanted opiate/substance use
Caring Dads - offers a 17-session weekly group program to help fathers develop coping skills and strategies to improve their relationships with their children. Screening interview to determine eligibility
Counselling is available in Orangeville and at two satellite locations:
Member agency of Support Services Network for Male Survivors in Ontario
Sexual Assault Counselling - for women and men 16 years and older who have been impacted by recent or historical sexual abuse
Rural Response Program - offers short-term crisis support and short-term counselling and referrals for women in rural north Dufferin communities who have experienced abuse (past or present). In-office or mobile service
Child Witness Program - provides workshops and counselling for children who have witnessed woman abuse
Addiction & Outreach - services offers supportive addiction counselling for people who are dealing with unwanted opiate/substance use
Caring Dads - offers a 17-session weekly group program to help fathers develop coping skills and strategies to improve their relationships with their children. Screening interview to determine eligibility
Counselling is available in Orangeville and at two satellite locations:
- Royal Courtyards of Caledon - FTP Office - 18 King St E, Unit D6, Bolton
- Mel Lloyd Centre - Entrance B - 167 Centre St, Shelburne
Member agency of Support Services Network for Male Survivors in Ontario
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Emergency Shelter and Programs
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Office: 519-942-4122
20 Bredin Pkwy
Orangeville, ON, L9W 4Z9
Orangeville, ON, L9W 4Z9
Short Description
Emergency Shelter - Provides safe, secure shelter and support for women with or without children who are experiencing abuse or homelessness. Includes advocacy, support and assistance with transportation and childcare. Emergency transportation available to get to the shelter
Second Stage Housing - Supportive temporary housing to help women who have experienced abuse transition to independent living
Support Within Housing - Support for women who have experienced trauma due to abuse and are also managing moderate to severe mental health issues while struggling to find or maintain housing or who are precariously housed
Second Stage Housing - Supportive temporary housing to help women who have experienced abuse transition to independent living
Support Within Housing - Support for women who have experienced trauma due to abuse and are also managing moderate to severe mental health issues while struggling to find or maintain housing or who are precariously housed
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Sunrise Centre for Sexual Assault and Intimate Partner Violence Treatment
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Office: 519-941-2410 ext 2519
Crisis: 519-941-2410 ext 0 ask for SADV Nurse Oncall
Other: 1-855-NAV-SADV (1-855-628-7238 )
100 Rolling Hills Dr
Orangeville, ON, L9W 4X9
Orangeville, ON, L9W 4X9
Short Description
The Sunrise Centre at Headwaters Healthcare Centre is a Sexual Assault and Domestic Violence Treatment Centre with the Ontario Network of Sexual Assault/Domestic Violence Treatment Centres. This centre provides resources, support and treatment for all victims of sexual assault and domestic violence.
Specially trained Forensic Nurse Examiners provide care in a private space, offering:
Specially trained Forensic Nurse Examiners provide care in a private space, offering:
- assessment and treatment for injury, pregnancy, and sexual transmitted infections
- private interview room for individuals who choose to meet with police or provide a video statement to police
- Follow-up visits both virtually and in-person.
- referrals to community partners for counselling and other supports
- collection of physical evidence that can be used at a later date if the individual chooses to pursue legal action.
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Victim Crisis Assistance Ontario
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Crisis: 905-951-3838
Toll Free: 1-888-743-6496
Office: 905-951-3838
Office: 519-942-1452
Caledon OPP Station, 15924 Innis Lake Rd
Caledon, ON, L7C 2Z1
Caledon, ON, L7C 2Z1
Short Description
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
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CFSPD Counselling and Support Services (Caledon)
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Office: 905-450-1608 ext 112
18 King St E, Unit D8
Caledon, ON, L7E 1E8
Caledon, ON, L7E 1E8
Short Description
COVID19 Support available remotely, call 905-450-1608 ext 112; telephone and virtual psychotherapy, emotional support, crisis intervention, safety planning, risk assessment, and information and referrals
Counselling and Support for Individuals, Couples and Families
Counselling, educational programs, and support in dealing with a variety of issues, including relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions
Partner Assault Response
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Walk-In Counselling Clinics in Brampton and Mississauga (see separate listings)
Partner in Safe Centre of Peel
Coordinated access to services and supports, including system navigation and wraparound services (see separate listing)
Member agency of Support Services Network for Male Survivors in Ontario
Counselling and Support for Individuals, Couples and Families
Counselling, educational programs, and support in dealing with a variety of issues, including relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions
- Violence Against Women Program
- counselling for male survivors of sexual abuse
- social reform, public education and advocacy
Partner Assault Response
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- support available to victims/partners of offender including safety planning, referrals to community resources, and information on offender's progress
Walk-In Counselling Clinics in Brampton and Mississauga (see separate listings)
Partner in Safe Centre of Peel
Coordinated access to services and supports, including system navigation and wraparound services (see separate listing)
Member agency of Support Services Network for Male Survivors in Ontario
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Fergus Satellite Location
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Office: 519-824-2431
900 Tower St S, Unit 100
Centre Wellington, ON, N1M 3N7
Centre Wellington, ON, N1M 3N7
Short Description
Services include:
- service coordination for people with developmental disabilities
- individual, couple, and family counselling
- counselling for women who have experienced sexual assault
- walk-in counselling on Thu afternoon/evenings (1 pm-7 pm)
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Support for Survivors of Childhood Sexual Abuse
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Short Description
- support groups for survivors of childhood sexual abuse
- support groups for family and friends of survivors
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Office: 613-482-9363
Short Description
Psychotherapy for Men
- Individual Psychotherapy
- Anger Management (Group Therapy & Individual)
- Trauma Recovery (Group Therapy for Male Survivors of Childhood Physical and/or Sexual Abuse)
- Emotional Integrity Group Therapy
- Sexual Integrity Group Therapy
- Training services on Men, Trauma and Recovery
- Resources and Products
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Violence Against Women Program
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Burlington 905-637-5256;
Oakville 905-845-3811
Knolcrest Centre; 360 Guelph St, Unit 33
Halton Hills, ON, L7G 4B5
Halton Hills, ON, L7G 4B5
Short Description
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
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Victim Crisis Assistance Ontario
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Crisis: 905-568-1068
Office: 905-568-8800
Short Description
On-site early intervention and crisis intervention, needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
South Asian Family Enrichment (SAFE)
Outreach, support and educational awareness on family violence issues
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Honeychurch Family Life Resource Centre
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Office: 905-451-4115
Short Description
Emergency shelter
- Crisis, individual and group counselling
- assistance with legal services
- housing support, food, clothing and personal care items
- action plan and life skills development
- self esteem, parenting groups,
- computer training, activities and homework club for children
- safety planning for residents and non-residents
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Office: 705-435-9400
Crisis: 705-435-3835
Short Description
Emergency shelter for abused women and children in crisis situations and fleeing abuse. Offers:
- 24-hour crisis line providing councelling and information
- Outreach/Legal Advocacy Program (ext 223)
- Transitional Housing and Support Program (ext 224)
- Crisis councelling
- Support groups
- Public education presentations are available (ext 224)
- Information and referral to other services
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Family Services, Brampton Gillingham Office
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Office: 905-275-2369
60 Gillingham Dr, Unit 500
Brampton, ON, L6X 0Z9
Brampton, ON, L6X 0Z9
Short Description
Child, Youth and Parenting - counsellors support parents and families dealing with cultural and and intergenerational conflict by providing positive parenting strategies and helping families understand the range of supports available
- crisis intervention and risk assessment
- cultural and intergenerational conflict support
- youth mental health - dealing with anxiety and stress, identifying abusive behaviors and healthy versus unhealthy relationships
- support to parents involved in child protection, education, youth justice and family court systems
- coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- assists clients in achieving their individual support plans and goals
- supports clients and their families in their recovery journey
- advocates with landlords, hospitals, psychiatrists and others on clients' behalf
- assists in developing skills to improve quality of life, resolve day-to-day conflicts, manage setbacks and increase independence and housing stability
- facilitates understanding of family court system by debriefing outcome of court appearances and appointments with lawyers
- access to free legal clinics and consultations
- supports filing documents in person and virtually - Commissioner of Oaths
- conducts risk assessments and helps develop safety plans
- provides assistance in documenting the history of abuse
- accompanying and supporting clients during court proceedings where appropriate
- crisis intervention, counselling and risk assessment
- safety planning and transitional support
- women's groups to support health and wellness
- assistance with legal issues and advocacy
- support groups for women and children who have witnessed abuse through the Helping End Abuse for Life (HEAL) network
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Office: 905-792-0821
Crisis: 1-800-810-0180
10 Gillingham Dr, Suite 305
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Not accepting new clients at this time; wait list full
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
- coping skills
- social inclusion
- harm reduction supplies
- care kits
- healthy sexuality clinic
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
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Oasis Centre des Femmes, Brampton Satellite Office
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Office: 905-454-3332
Crisis: 1-877-336-2433
Short Description
Abuse issues, sexual assault and incest services
Range of support services for French-speaking immigrant and refugee women, including accompaniment
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
Information on the family court process
- individual counselling
- support and accompaniment
- transitional support
- school and community workshops
- computer courses
- sexual assault prevention in primary and secondary schools
- prevention within the community
- volunteer opportunities
Range of support services for French-speaking immigrant and refugee women, including accompaniment
- Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
- computer courses
- self-employment and entrepreneurship
Information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Office: 905-455-0160
24 Queen St E, Suite 700
Brampton, ON, L6V 1A3
Brampton, ON, L6V 1A3
Short Description
Community legal clinic
- deals primarily with tenant issues, Ontario Works, Ontario Disability Support Program (ODSP), Canada Pension Plan (CPP), Employment and immigration
- may provide representation
- referrals
- community education
- funded by Legal Aid Ontario
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Fresh Start for Women Program
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Office: 905-455-6789
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
COVID19 -- contact organization for service updates
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Violence against women prevention program through racially and culturally appropriate services
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Violence against women prevention program through racially and culturally appropriate services
- individual counselling, advocacy, support groups
- court accompaniment, information and referral
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Office: 905-455-6789
BAC Community Support Line: 647-812-8545
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
Provides a range of culturally appropriate services to various client groups to allow them to make positive changes in their lives
Community Services
Volunteer Opportunities
Community Services
- confidential, culturally appropriate support line, see separate listing
- seasonal tax clinic
- tutoring program
- social programs
- summer camp
- youth counselling
- business mentorship - for youth 16-24 who aspired to manage their own business
- advocacy for issues with school
- support for substance abuse issues
- individual counselling, support groups
- for Violence Against Women (VAW) services including court accompaniment, see separate listing
- individual counselling, anger management
- monthly speaker forum
- family counselling
- support groups, parenting skill support
Volunteer Opportunities
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24/7 Helpline Peel (English)
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Crisis: 905-459-7777
Crisis: 1-877-298-5444
TTY: 905-278-4890
Office: 289-569-1200
Short Description
For support call Crisis Line 905-459-7777 (Brampton, Mississauga), 1-877-298-5444 (Caledon) Mon-Sun 24 hours, or send text to 45645 Mon-Sun 4 pm-12 midnight
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
- emotional distress
- marginalization and/or social isolation
- family violence
- mental health crisis
- risk of suicide
- addictions
- mental and physical health concerns
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Multilingual Distress Lines
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Office: 289-569-1200
Crisis: 905-459-7777
Toll Free: 1-877-298-5444
Short Description
Multilingual telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, with support on a wide range of issues, including (but not limited to):
- interpersonal relationships, including parenting
- stress or anxiety related to health or mental health
- depression or sadness
- loss and grief
- isolation and loneliness
- assault and abuse
- financial stress, work issues or job loss
- settlement, integration or relocation issues
- separation and divorce
- sexual orientation, gender identity or coming out issues
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Crisis: 437-855-3301
Short Description
Emergency shelter, includes in-person and telephone support
- emergency transport to shelter
- food, clothing, basic personal necessities
- counselling
- child and youth support
- assistance in finding community resources, supports
- information and referral, including to legal and court support
- assistance in finding and securing special priority housing
- education and employment supports
- health and mental health wellness programs
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Ellen House Shelter
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Office: No public telephone number
Crisis: 437-688-2634
Short Description
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
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