Searching for Crisis Lines For Abused People

• 24 hour crisis support line and online chat service
• 33 bed shelter for women and children escaping violence, abuse or homelessness
• Providng meals, toiletries, clothing, baby essentials, emergency transportation and referrals to community resources

• Crisis Line, Online Chat Service and Emergency Shelter - Offering a 24-hour crisis and support line and an online chat service. The agency operates a 33-bed emergency shelter (including two fully accessible rooms) for women and children escaping violence, abuse or homelessness and providing a safe haven, meals, support, information and referrals to community resources

• Transitional and Housing Support - Assisting women who have experienced violence or abuse in their relationship and are transitioning. Support workers help to develop a plan to leave an abusive relationship, to transition into a shelter, to transition from a shelter to the community, or to transition from an abusive living environment to an independent, violence-free life. The second-stage housing program offers transitional units with additional wrap-around support for women and children

• Counselling Services and Family Programs including:
  • Trauma-informed counselling for individuals who have experienced violence or abuse in their relationships to support their healing journey
  • Caring Families program to help parents/caregivers create respectful adult relationships and a positive co-parenting approach with their children
  • Child Witness program for children who have witnessed violence or abuse against their mothers
  • Challenge to Change program for individuals who have been abusive towards their partners or are at risk of using abusive behaviours and includes partner contact, youth support services, PAR (for men and women) and SCRIBE

• Family Court Support - Providing information, resources, support and accompaniment for clients who have experienced intimate partner violence, to family court, lawyer's appointments and also assist in navigating the family court system

• Community Engagement and Public Education - Raising awareness through presentations/seminars/webinars delivered to community agencies, schools, businesses, clubs, religious institutions and other groups on domestic violence, teen dating violence, human trafficking, sexual harassment and healthy relationships

• Volunteer Program - Volunteers play a major role with fundraising and special events and assist staff in providing services and programs to clients. Positions include Child and Youth Program Assistant, Donations Facilitator, Special Events Volunteer and Receptionist

• Crisis Outreach and Support Team (COAST) referrals
• connection to addiction services
• safety and crisis planning
• coping skills and self-soothing management
• referrals and connections to on-going service as required
• Naloxone kits and harm reduction supplies

• needs assessment
• safety planning
• referrals to community services
• enhanced support for vulnerable victims
• assistance with applications to VQRP+

• additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
• no direct reimbursements are made to victims for the support listed above
• financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims

• Office-based counselling provides support to families whose children and youth struggle with mental health concerns, school difficulties, family conflict, divorce, trauma, grief, addictions, behavioural concerns, suicide concerns, suicidal ideation, and general counselling

• Intensive Services are directed toward families of children (0-18 years) * This program offers counselling and support, parenting strategies, consultation, and support to schools, parenting groups, and children's programs

• Tele-Mental Health provides Program Consultations, an Educational Component, and Direct Consultations with Child Psychiatrists throughout Ontario using video conferencing

• Women's Program - individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
  
• Child & Youth Program - individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
  
• Men's Program - support and counselling available for men who have been abused or are abusive
  
• Sexual Assault Program - program for adult men and women who have been impacted by sexual abuse

• Intake - the first person a client will speak to, whether by the Crisis Line or walk-in. The Intake Worker will complete the Intake package with the client to determine the appropriate programs and services
• Transitional Support Services - provides supportive, individual long and short-term transitional planning, safety planning, advocacy and referral services to individuals who are seeking violence-free lives and a holistic well-being

• Women's Program: Women's individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
  
• Child & Youth Program: Children's individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
  
• Youth Lodge: 6-bed co-ed residence for youth ages 12-18 experiencing serious difficulties in their lives
  
• Men's Program: Support and counselling available for men who have been abused or are abusive
  
• Emergency Shelter: 24-hour safe shelter for abused individuals and their children; provides in-house individual and group counselling
  
• Next Step Housing: Individuals and their children who require housing on reserve may stay up to 2 years Individual and group counselling supports are available
  
• Community Education: Available to present information to the community regarding the dynamics of abuse and its effects on individuals, families, and communities

• additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
• no direct reimbursement to victims for above supports
• financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

• Restorative Justice/Diversion Program
  
• Victim Services
  
• Bail Verification and Supervision Program
  
• Legal Aid clinic

• client intake interviews
• information gathering
• coordinating and monitoring service plans
• coordinating services for clients
• client advocacy
• referrals

• attending and participating in court proceedings involving Children's Aid Societies
• consultations and consent to adoptions
• outreach and repatriation service
• receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies

• individual counselling
• family counselling
• group counselling
• life skills counselling
• community parenting programs
• community education workshops as requested

• assessment and service planning in relation to treatment goals
• individual counselling
• family/sibling counselling
• couple counselling
• facilitating therapeutic groups (such as social skills, anger management)
• presentations on psychosocial or mental health issues
• referrals to external agencies
• liaison with schools and other service providers
• Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues

• a short-term service option through the Clinical Services Unit

• workshops for the community (such as stress management)
• special events for the community (such as community awareness agency events)
• community programs for ages 6 and up (such as after-school programs, family fun night, parent relief)
• Resource Development Services has a library and free computer access for community use
• volunteer recruitment training and support

• enhance parental and family functioning
• strengthen family support
• build on existing skills
• decrease risks of developmental delays
• prevent family breakdowns
• support other community services in helping young children and their families
• support well-being throughout the community

• 24 hours a day, 7 days a week
• provides immediate crisis response services to children and families in their school, home or community

• provides a range of direct and indirect service to children and youth experiencing mental health and addiction-related difficulties
• to assess and develop individual service plans
• assist in development and delivery of programs and services to the broader community

• a co-ed residence for First Nations youth ages 12-18 experiencing serious difficulties in their lives
  
• provides a therapeutic approach intended to help participants to recognize their less effective behaviours and through self-evaluation, to learn to make more effective choices
  
• residents share in the daily upkeep of the lodge, attend school or a work/volunteer program, and participate in programming

• clients that are high school age and are no longer attending regular classes in a mainstream secondary school are eligible to attend the Section 23 classroom
  
• educational program is designed to address student's individual academic, social and emotional needs while obtaining high school credits

• needs assessment
• safety planning
• referrals to community services
• enhanced support for vulnerable victims
• assistance with applications to VQRP+

• Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
• No direct reimbursements are made to victims for the supports listed above
  
• Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims

An early intervention program that provides group supports for children and youth who have witnessed violence, by offering opportunities to share their feelings regarding the abuse and violence they have witnessed in a creative and supportive environment.

The specifics of the course vary slightly by organization. Contact each site for specific details.

• Provides services and support to people and their families who have experienced sexual violence
• Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge
• 24-Hour Support Line and support groups, advocacy, referrals, and accompaniments to the hospital, police, and courthouse
• Program supporting women who have experienced violence as they navigate the Family Court process.

An emergency 22-bed shelter for women, with or without children, who are experiencing family violence, abuse and/or human trafficking. Offers emergency shelter, a safe environment, meals, and access to support workers.

• provides telephone and/or face-to-face support for children, youth who may be experiencing a mental health crisis, and their families
• crisis is self-defined by the caller
• provides ongoing crisis follow-up, including connecting children, youth and families to other helpful community resources

• Peer Support Program (Achieve: mental health and wellness recovery centre)
  
• Addiction Program - assessment and outpatient counselling for people of all ages experiencing issues with alcohol, drug use and gambling. Mental health and peer support also available. Assistance is available to family and friends. Additionally, counsellors are available through the guidance offices of high schools. Community education is a major component of this program
  
• Adult Mental Health Program - community-based, client-focused services to adults with mental illnesses or with concurrent disorders (mental illness and addictions) including assessment, consultation, treatment, education, support, and advocacy. It is an interdisciplinary staff (physicians, nurses, social workers, with support from addiction counsellors and peer support as required)
  
• Telemedicine Services - provides non-emergency community-based services for adults 16 years or older with mental illness and/or addiction issues. The service uses video cameras and monitors to connect clients to specialists who live elsewhere for a one-time consult, increasing access to specialized care using videoconferencing technology
  
• Crisis Assessment and Support Team (CAST) - mental health crisis support telephone line staffed by experienced mental health professionals. Provides face-to-face assessments and short-term follow-up crisis counselling. Response time to clients is expected to be within 24 hours
  
  
  
• Mobile Crisis Rapid Response Team (MCRRT) - program partners a uniformed OPP officer with an experienced mental health professional to respond as first responders to calls through 911
  
• Specialized Geriatric Services - provides non-emergency clinical assessment, consultation, treatment and education to older adults, their families, and service providers who are, or know of, someone who is experiencing mental health issues combined with age-related difficulties
  
• Addiction Mobile Outreach Team - provides support to individuals living with substane use concerns, problem gambling or concurrent disorders through engagement, assessment and prevention through education
  
• Mobile Mental Health and Addictions Clinic

• Child and Youth Mental Health Services (therapy, groups, crisis and outreach services)
• Autism and Behavioural Services (OAP and behaviour supports)
• Adult Counselling (adult and family counselling services)
• Developmental Services (children and adults)
• Youth and Justice Services (youth in conflict with the law, adult justice programs and a youth residential program)
• Early Learning and Care Services (licensed child care and EarlyON Child and Family Centres)
• Early Childhood Intervention Services (child development)
• Contact Haldimand Norfolk (single point of access and service resolution, Coordinated Service Planning and FASD supports)
• Child Nutrition Network

Provides consultations and assessments around issues of child maltreatment, including physical, sexual, and emotional abuse and neglect. Services include forensic evaluations, historical and medical assessments, photo reviews, legal opinions, in-depth interviews, reporting, consultations to child protection agencies, police, courts, counselling, psycho-educational, and treatment for you and their families following maltreatment, and education and workshops regarding trauma, parenting, and intervention services.