Duty Counsel Office
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Office - collect calls accepted: 1-800-668-8258
Ontario Ministry of the Attorney General: 1-877-425-0575
Short Description
Toll free phone service provides general information on range of legal aid services ; legal, financial eligibility criteria ; legal aid application information.
Other services include:
Other services include:
- duty counsel (legal aid lawyer in an Ontario courthouse) - criminal, refugee and immigration, family or youth courts, mental health
- summary legal advice for family law (criminal matters referred to local services)
- certificate program for complex cases
- poverty law, civil services - delivered through community legal aid clinics
- referrals to other social assistance agencies
- Criminal Duty Counsel - 36 Wyndham St S (Ontario Court of Justice Criminal Division)
- Family Duty Counsel - 74 Woolwich St (Ontario Court of Justice, Family and Superior Court of Justice, County of Wellington Courthouse)
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Shelter / Residence
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Office Administration: 519-836-6831
Crisis: 519-836-5710
Short Description
Emergency shelter for women and their children leaving abusive situations.
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Office: No public telephone number
Short Description
Fills laundry baskets with basic household and personal care items, or grocery store gift cards.
- items must be new
- no sized clothing
- no food or beverages accepted
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Office: 519-546-0574
175 Chancellors Way, Suite 205
Guelph, ON, N1G 0E9
Guelph, ON, N1G 0E9
Short Description
Health services include:
- urgent Care Medical Clinic
- pharmacy
- diagnostic ultrasound
- family medicine
- chiropractic
- physiotherapy
- massage therapy
- reproductive medicine
- sports medicine
- dietetics
- psychology
- physical medicine
- stress reduction classes
- general dentistry
- dental hygiene
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Office: 1-800-265-7293 ext 7006
160 Chancellors Way
Guelph, ON, N1G 0E1
Guelph, ON, N1G 0E1
Short Description
- Clinical services' sexual health, reproductive health, harm reduction, TB testing and care
- Vaccine preventable diseases' immunization of school pupils act requirements, vaccine records, immunizations across the lifespan
- Infectious diseases and outbreak reporting; report cases of food-borne illness or outbreak of communicable diseases
- Healthy babies' health children program
- Parenting and childhood growth and development support
- Dental services; Healthy Smiles Program and Seniors Dental Care Program
- Environmental health; water testing, inspections, infection and prevention control
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Client Services
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Office: 1-844-264-2993
Crisis: 1-844-437-3247
80 Waterloo Ave
Guelph, ON, N1H 0A1
Guelph, ON, N1H 0A1
Short Description
Community based mental promotion and education services for individuals and families facing mental illness and developmental challenges. Services include:
- outreach / case management
- specialized psychiatric and mental health assessments and treatment for adults and seniors
- Intensive Geriatric Service Workers (IGSW) - work with frail seniors after release from hospital or who display a complex number of needs
- programs for school-aged children and teens
- specialized programs for eating disorders and 1st Episode Psychosis
- family support options for families caring for children with developmental or physical disabilities - can help families apply for funding to receive one-to-one support; respite services; access to Supporting Kids in Camp program
- infant and pre-school support services - pre-school assessment consultation for child care providers and families of children 2-6 years of age
- court support worker - support to individuals with mental health issues who find themselves in conflict with the law
- employment services and support
- 1st Step Program - Early Psychosis Treatment Team - Interdisciplinary team provides support to individuals in the early stages of psychosis and their families; initial assessment includes medical screening, medical history and psychiatric interviews; treatment may include counselling, medication, individual and group treatment, family education and finding supports for day-to-day living
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Office: 1-844-437-3247
Canadian Mental Health Association, 80 Waterloo Ave
Guelph, ON, N1H 0A1
Guelph, ON, N1H 0A1
Short Description
Intake, assessment, referral, wait list registration and appointment booking for mental health, addictions, and crisis services. Service provided through the phone line and drop-in sites.
Service categories include:
Service categories include:
- information, assessment and referral
- crisis assessment
- support coordination
- peer / self help
- short-term crisis support beds
- court support and diversion
- community counselling and treatment
- support within housing
- day / evening treatment
- residential treatment
- Assertive Community Treatment Team (ACTT)
- eating disorders
- early psychosis treatment and support services
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Seniors At Risk Community Response Network of Guelph / Wellington
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Office: 519-821-8089 ext 2105
Crisis: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
80 Waterloo Ave
Guelph, ON, N1H 0A1
Guelph, ON, N1H 0A1
Short Description
Consultation and assistance to consider options:
- access to help for vulnerable older adults and their families, especially those who have experienced or are at risk of abuse
- referral to community resources and informal seniors groups when appropriate
- temporary safe bed available through selected retirement homes with regard to elder abuse
- consultation for health professionals through the response network is available
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Victim Crisis Assistance Ontario
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Office: 519-824-1212 ext 7205
15 Wyndham St S
Guelph, ON, N1H 4C6
Guelph, ON, N1H 4C6
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
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24 Hour Crisis Line Program
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Office: 1-800-265-7233
Crisis: 519-836-5710
Short Description
Crisis line that offers immediate phone support and information to women who are experiencing or have experienced any form of physical, emotional, verbal, financial or sexual abuse, including recent and/or childhood abuse.
- confidential and anonymous
- connection to appropriate services - safe shelter, safety planning, legal / medical / housing assistance, counselling
- referral / liaison with other community supports and resources
- support for family members and concerned friends
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Office: 519-836-9824
210 Victoria Rd S
Guelph, ON, N1E 5R1
Guelph, ON, N1E 5R1
Short Description
Services include:
- bi-monthly food hampers ; bread, baked goods and produce
- clothing, personal care items ; small household items
- baby items
- utility support ; transportation
- prescriptions ; glasses
- emergency accommodations ; mattresses
- referrals
- Christmas Hampers
- backpacks/School Supplies ; summer camp
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Rural Women's Support Program
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Office: 519-836-1110
Crisis: 519-836-5710
Administration Office, 38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Support services for women and their children who are experiencing or have experienced physical, emotional, sexual, verbal, financial abuse and / or stalking.
- non-residential program (connects women to Marianne's Place)
- individual and group counselling
- child care available during counselling
- safety planning
- support for survivors of childhood sexual abuse / sexual assault / harassment / stalking / human trafficking
- appointment arranged in mutually agreed location if required
- transportation, accompaniment to police, court, hospital, lawyer, shelter, rural services
- advocacy / referral to community agencies
- education / training on all woman abuse / sexual violence issues
- support for criminal injuries compensation / victim impact statements / restraining orders
- housing / legal / financial / custody information and support
- support for family / partners / friends of survivors
- Family Court Support
- client library and resource materials
- public education presentations available on request
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Sexual Assault Centre
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Office: 519-823-5806
Crisis: 519-836-5710 ; 1-800-265-7233 (1-800-265-SAFE)
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Offers support and counselling to women who have experienced sexual assault, childhood sexual abuse or sexual harassment recently or in the past.
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- information on legal / medical procedures and options
- client workshops on selected topics
- support for family / friends of sexually violated survivors
- public education / training / information sessions available on request
- client library and resource materials
- supporting sexual assault / incest survivors
- providing 24-hour on call service / public education / accompaniment
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Transitional Housing & Support Program
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Office: 519-836-1110
Crisis: 1-800-265-7233 ; 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Services for women and their children who are experiencing or have experienced violence in a relationship, as well as those who have left abusive relationships or are considering leaving and want to establish violence-free lives in the community.
- risk assessment and safety planning
- access to emergency shelter
- individual and group counselling
- transitional planning
- health and wellness support
- legal information and referrals to police, lawyers, court, hospital
- advocacy and liaison with community agencies and resources
- help with custody, child support issues and getting financial support (eligibility must be established)
- accompaniment to police, court, lawyer, Crown Attorney/Legal Aid, Victim/Witness Assistance Program
- immediate telephone support and information through 24-hour Crisis Line
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Anti-Human Trafficking Program
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Office: 519-836-1110 ext 222
Crisis: 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Support and counselling for women who have experienced human trafficking and sexual exploitation recently or in the past. Services are free, confidential, and non-judgmental. No ID required.
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: [email protected]
- immediate telephone support and information through 24-hour Crisis Line
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- risk assessments and safety planning
- information on and support through legal / medical / immigration processes and options
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- housing or emergency shelter support
- substance use community supports
- support for family / friends of sexually violated survivors
- facilitated culturally appropriate connections
- public education, training, targeted outreach
- client library and resource materials
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: [email protected]
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Family Court Support Worker
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Office: 519-836-1110 ext 221; 519-836-1110 ext 222
Crisis: 519-836-5710 ; 1-800-265-7233
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Office: 519-823-5806
Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 (1 -800-265-SAFE)
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
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Waterloo Wellington Regional Office
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Office: 1-877-422-1112
Short Description
Information and support services include:
- information and support to obtain community services (accessible housing, attendant services, home / vehicle modifications, transportation, funding for assistive devices)
- customized help in transition from acute care and rehabilitation back to community
- advocacy
- peer support program
- counselling to support independent living
- employment services
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Victim / Witness Assistance Program
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Office: 519-837-6366
Crisis: 1-888-579-2888
County of Wellington Courthouse, 74 Woolwich St
Guelph, ON, N1H 3T9
Guelph, ON, N1H 3T9
Short Description
Services include:
- information and assistance to support participation in the criminal court process
- wervices begin once police have laid charges and continue until the court case is over
- case-specific information (court dates, bail conditions)
- court preparation
- needs assessment
- emotional support
- crisis intervention
- referrals to community agencies
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Healthy Living
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Office: 519-821-6638
176 Wyndham St N
Guelph, ON, N1H 8N9
Guelph, ON, N1H 8N9
Short Description
Offers health services and a variety of allied health services available to clinically rostered clients, including counselling and social work, access to registered dietitians and addictions counselling.
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Garden Fresh Box: nonprofit, fresh produce buying service to help provide affordable access to fresh fruit and vegetables. See Garden Fresh Box
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Garden Fresh Box: nonprofit, fresh produce buying service to help provide affordable access to fresh fruit and vegetables. See Garden Fresh Box
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
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Employment Services
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Office: 519-823-2440
Youth Resource Centre: 519-823-2818
177 Norfolk St
Guelph, ON, N1H 4K1
Guelph, ON, N1H 4K1
Short Description
Offers employment and job search services and access to Employment Ontario programs
- one-on-one employment counselling: interest testing and career planning, job search training, resume and interview preparation, labour market information, community resource and referral information
- access to on-the-job training opportunities
- Job Developers available to help clients connect with employers
- Job Seekers Network, Career Decision Making and other employment-related workshops
- Employment Ontario- Better Jobs Ontario: assists individuals to complete and submit applications for re-training for in demand occupations in Ontario.
- Ways2Work: employment program for at risk youth, ages 15-30; includes six weeks of life skills workshops and a 10-week work placement for which they are paid a wage for the full 16 weeks; during this time participants will obtain certificates for training, such as First Aid / CPR, Safe Food Handling, Smart Serve, WHMIS
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Youth Emergency Shelter
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Office: 519-837-3892
18 Norwich St E
Guelph, ON, N1H 2G6
Guelph, ON, N1H 2G6
Short Description
Wyndham House Youth Shelter open 24 hours a day and all meals provided. Call for information.
A 14-bed facility providing temporary shelter for youth. A shelter overflow process exists; no one is turned away. Services include:
A 14-bed facility providing temporary shelter for youth. A shelter overflow process exists; no one is turned away. Services include:
- laundry facilities, showers, meals
- referrals to community resources
- life skills training
- supportive guidance
- recreational activities
- assistance in finding permanent housing
- weekly access to Registered Nurse Practitioner
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Guelph Wellington Care and Treatment Centre for Sexual Assault and Domestic Violence
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Office: 519-837-6440 ext 2728
Crisis: 519-837-6440 ext 2210
115 Delhi St
Guelph, ON, N1E 4J4
Guelph, ON, N1E 4J4
Short Description
Crisis services for all people, all genders, who have experienced sexual violence, Human Trafficking and / or domestic violence. May include physical examination, treatment of injuries, medications to prevent sexually transmitted diseases, information on pregnancy, choice of completing the Sexual Assault Evidence Kit.
Note: Guelph General Hospital is the designated sexual assault centre for the region
- Emotional support, trauma counselling, safety planning and follow-up care.
Note: Guelph General Hospital is the designated sexual assault centre for the region
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Office: 519-824-8498
20 Shelldale Cres
Guelph, ON, N1H 1C8
Guelph, ON, N1H 1C8
Short Description
Programs and activities include:
- EarlyON prenatal and infant groups
- EarlyON parent and child drop-in
- EarlyON kindergarten readiness and early literacy groups
- Workshop Wednesdays
- school age - after school programs
- Breakfast Club - Mon-Fri mornings
- day camps - Summer and March Break
- teen drop-in programs
- community model of learning English
- leadership development
- programs provided by partner agencies include job search, health promotion, violence prevention
- community garden, must live within the community
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Office: 1-800-307-7078
Crisis: 519-824-2431 ext 112
20 Shelldale Cres
Guelph, ON, N1H 1C8
Guelph, ON, N1H 1C8
Short Description
Counselling is offered in person/phone or by video for most programs. Staff continue to be in contact with developmental service clients. Walk-in mental health clinics (Mon in Mount Forest - call for appointment, Tue in Harriston - call for appointment, Wed in Guelph - in-person walk in, and Thu in Fergus - in-person walk in. For appointments, call 519-824-2431.
Distress Line is available 7 days a week, 8 am-10 pm: 519-821-3760 or 1-888-821-3760
Individual, couple, and family counselling:
Support Groups
Children:
Men and Women:
Consultation and Training:
Employers and community groups with respect to interpersonal work-related issues, stress, parenting, problem solving, conflict management and other areas where personal issues impact work and family life. (EAP)
**Satellite offices in Mount Forest, Fergus and Harriston
Distress Line is available 7 days a week, 8 am-10 pm: 519-821-3760 or 1-888-821-3760
Individual, couple, and family counselling:
- Employee Assistance Program (EAP): confidential counselling and referral services for employees and their families
- Service coordination / case management services for people with a developmental disability and autism spectrum disorder across the age continuum
- Access Information and Referral - AIR- intake for children's developmental services for Guelph and Wellington County
Support Groups
Children:
- Breaking Free - children who have witnessed family violence
- Child and Youth Sexual Assault Team (CYSAT) - children who have been sexually abused, and youth at risk for sexually offending
- High Conflict Communication - separating or divorcing families to foster good communication with children and develop a parenting plan
Men and Women:
- Partner Assault Response Program - for people who perpetrate violence
- men's and women's groups - people surviving childhood sexual abuse
- trauma counselling and support groups
- women who have experienced domestic violence
- member agency of Support Services Network for Male Survivors in Ontario
Consultation and Training:
Employers and community groups with respect to interpersonal work-related issues, stress, parenting, problem solving, conflict management and other areas where personal issues impact work and family life. (EAP)
**Satellite offices in Mount Forest, Fergus and Harriston
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