Fergus Satellite Location
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Office: 519-824-2431
900 Tower St S, Unit 100
Centre Wellington, ON, N1M 3N7
Centre Wellington, ON, N1M 3N7
Short Description
Services include:
- service coordination for people with developmental disabilities
- individual, couple, and family counselling
- counselling for women who have experienced sexual assault
- walk-in counselling on Thu afternoon/evenings (1 pm-7 pm)
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Office: 519-843-7000
Short Description
Outreach and support services include:
- crisis support
- youth outreach program
- assistance for families and individuals to maintain safe, affordable housing
- eviction prevention
- income tax completion
- life skills and budgeting assistance
- emergency Hydro Arrears (not all utilities) available for individuals who reside within Centre Wellington and Wellington North including CW Hydro, Wellington North Power, Westario and Hydro One.
- licensed child care centre for ages 18 months-4 yrs of age. Before and After school programs offered as well at various locations in Centre Wellington.
- EarlyON Child and Family Centre programs in Centre Wellington, Wellington North, Minto, Mapleton and East Wellington.
- information and referrals
- volunteer transportation program - central intake and referral for Wellington Transportation Services
- Assistance with food insecurity
- Assistance for families and individuals who are in need of phones or internet support.
- Intake agency for the OESP (Ontario Electricity Support Program) We will assist with applications for this program.
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Client Services, Fergus
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Office: 1-844-264-2993
Crisis: 1-844-437-3247
234 St Patrick St E, Upper Level
Centre Wellington, ON, N1M 1M6
Centre Wellington, ON, N1M 1M6
Short Description
Community based mental health services supporting people of all ages. Services include:
- adult psychiatric and mental health assessments for individuals experiencing mental health difficulties; treatment options include brief individual and group therapies, education and support groups; prescribing and monitoring of medication
- seniors specialized psychiatric and mental health assessments and treatment
- support for families with children who are experiencing Attention Deficit Hyperactivity Disorder (ADHD) or eating disorders
- Preschool Assessment Consultation Services
- Developmental services include Infant and Pre-School Support Services; Special Needs Child Care; Family Support Options, Applied Behaviour Analysis (ABA) Services, and Behaviour Therapy
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Office: 1-800-265-7293 ext 7006
490 Charles Allan Way
Centre Wellington, ON, N1M 2W3
Centre Wellington, ON, N1M 2W3
Short Description
- Clinical services' sexual health, reproductive health, harm reduction, TB testing and care
- Vaccine preventable diseases' immunization of school pupils act requirements, vaccine records, immunizations across the lifespan
- Infectious diseases and outbreak reporting; report cases of food-borne illness or outbreak of communicable diseases
- Healthy babies' health children program
- Parenting and childhood growth and development support
- Dental services; Healthy Smiles Program and Seniors Dental Care Program
- Environmental health; water testing, inspections, infection and prevention control
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Office: 226-225-1952
Unifor Meeting Hall, 611 Silvercreek Pkwy N
Guelph, ON, N1H 6J2
Guelph, ON, N1H 6J2
Short Description
Organizes monthly meetings for injured workers and people who work with injured workers.
- information on injured workers' rights
- learning how to cope with injuries
- promotes health, safety, and security of injured workers
- advice on dealing with workers' compensation system
- public education about workers' compensation issues
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Community Mental Health Program
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Office: 519-824-1010
147 Delhi St
Guelph, ON, N1E 4J3
Guelph, ON, N1E 4J3
Short Description
Program offers adult psychiatric treatment and rehabilitation supports
- individually-developed service plans based on client need and comprehensive assessments
- clients are assigned a primary worker
- crisis supports are in collaboration with addiction, mental health and crisis services - Here 24/7
- clients actively in long-term services would not be arbitrarily discharged at age 65 but may benefit from a continuity of support with new linkages related to supports and services for seniors; clients agree to participate in services, as this program is voluntary
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Guelph Wellington Care and Treatment Centre for Sexual Assault and Domestic Violence
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Office: 519-837-6440 ext 2728
Crisis: 519-837-6440 ext 2210
115 Delhi St
Guelph, ON, N1E 4J4
Guelph, ON, N1E 4J4
Short Description
Crisis services for all people, all genders, who have experienced sexual violence, Human Trafficking and / or domestic violence. May include physical examination, treatment of injuries, medications to prevent sexually transmitted diseases, information on pregnancy, choice of completing the Sexual Assault Evidence Kit.
Note: Guelph General Hospital is the designated sexual assault centre for the region
- Emotional support, trauma counselling, safety planning and follow-up care.
Note: Guelph General Hospital is the designated sexual assault centre for the region
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Office: 1-800-307-7078
Crisis: 519-824-2431 ext 112
20 Shelldale Cres
Guelph, ON, N1H 1C8
Guelph, ON, N1H 1C8
Short Description
Counselling is offered in person/phone or by video for most programs. Staff continue to be in contact with developmental service clients. Walk-in mental health clinics (Mon in Mount Forest - call for appointment, Tue in Harriston - call for appointment, Wed in Guelph - in-person walk in, and Thu in Fergus - in-person walk in. For appointments, call 519-824-2431.
Distress Line is available 7 days a week, 8 am-10 pm: 519-821-3760 or 1-888-821-3760
Individual, couple, and family counselling:
Support Groups
Children:
Men and Women:
Consultation and Training:
Employers and community groups with respect to interpersonal work-related issues, stress, parenting, problem solving, conflict management and other areas where personal issues impact work and family life. (EAP)
**Satellite offices in Mount Forest, Fergus and Harriston
Distress Line is available 7 days a week, 8 am-10 pm: 519-821-3760 or 1-888-821-3760
Individual, couple, and family counselling:
- Employee Assistance Program (EAP): confidential counselling and referral services for employees and their families
- Service coordination / case management services for people with a developmental disability and autism spectrum disorder across the age continuum
- Access Information and Referral - AIR- intake for children's developmental services for Guelph and Wellington County
Support Groups
Children:
- Breaking Free - children who have witnessed family violence
- Child and Youth Sexual Assault Team (CYSAT) - children who have been sexually abused, and youth at risk for sexually offending
- High Conflict Communication - separating or divorcing families to foster good communication with children and develop a parenting plan
Men and Women:
- Partner Assault Response Program - for people who perpetrate violence
- men's and women's groups - people surviving childhood sexual abuse
- trauma counselling and support groups
- women who have experienced domestic violence
- member agency of Support Services Network for Male Survivors in Ontario
Consultation and Training:
Employers and community groups with respect to interpersonal work-related issues, stress, parenting, problem solving, conflict management and other areas where personal issues impact work and family life. (EAP)
**Satellite offices in Mount Forest, Fergus and Harriston
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Telephone Support
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Office: 1-800-307-7078
Crisis: 519-821-3760 ext 1
TeleConnect: 519-821-3760 ext 2
LGBTQ+ Support Line: 519-669-3760
20 Shelldale Cres
Guelph, ON, N1H 1C8
Guelph, ON, N1H 1C8
Short Description
Free and confidential service designed for anyone in the Guelph-Wellington community who is experiencing any form of distress.
Trained volunteers provide emotional support, goal and safety planning, and assistance to callers in connecting with other community resources. Volunteers provide confidential, solution-focused response and assessment of crisis with intervention when required.
Distress Line
Trained volunteers provide emotional support, goal and safety planning, and assistance to callers in connecting with other community resources. Volunteers provide confidential, solution-focused response and assessment of crisis with intervention when required.
- support for people who are experiencing distress about their circumstances
- referral to community services
- training provided for volunteers on listening and communication skills, solution-focused conversation, and assessing high risk situations
Distress Line
- 519-821-3760 ext. 1
- Supports mild to moderate levels of distress through active listening.
- 519-821-3760 ext. 2
- Outbound call service designed to support community members of Guelph-Wellington who are struggling with independent living.
- 519-669-3760
- Supports members of the LGBTQ+ Community by providing a safe space to chat and connect with resources. Texting is also an option.
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Office: 519-824-8498
20 Shelldale Cres
Guelph, ON, N1H 1C8
Guelph, ON, N1H 1C8
Short Description
Programs and activities include:
- EarlyON prenatal and infant groups
- EarlyON parent and child drop-in
- EarlyON kindergarten readiness and early literacy groups
- Workshop Wednesdays
- school age - after school programs
- Breakfast Club - Mon-Fri mornings
- day camps - Summer and March Break
- teen drop-in programs
- community model of learning English
- leadership development
- programs provided by partner agencies include job search, health promotion, violence prevention
- community garden, must live within the community
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Youth Emergency Shelter
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Office: 519-837-3892
18 Norwich St E
Guelph, ON, N1H 2G6
Guelph, ON, N1H 2G6
Short Description
Wyndham House Youth Shelter open 24 hours a day and all meals provided. Call for information.
A 14-bed facility providing temporary shelter for youth. A shelter overflow process exists; no one is turned away. Services include:
A 14-bed facility providing temporary shelter for youth. A shelter overflow process exists; no one is turned away. Services include:
- laundry facilities, showers, meals
- referrals to community resources
- life skills training
- supportive guidance
- recreational activities
- assistance in finding permanent housing
- weekly access to Registered Nurse Practitioner
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Employment Services
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Office: 519-823-2440
Youth Resource Centre: 519-823-2818
177 Norfolk St
Guelph, ON, N1H 4K1
Guelph, ON, N1H 4K1
Short Description
Offers employment and job search services and access to Employment Ontario programs
- one-on-one employment counselling: interest testing and career planning, job search training, resume and interview preparation, labour market information, community resource and referral information
- access to on-the-job training opportunities
- Job Developers available to help clients connect with employers
- Job Seekers Network, Career Decision Making and other employment-related workshops
- Employment Ontario- Better Jobs Ontario: assists individuals to complete and submit applications for re-training for in demand occupations in Ontario.
- Ways2Work: employment program for at risk youth, ages 15-30; includes six weeks of life skills workshops and a 10-week work placement for which they are paid a wage for the full 16 weeks; during this time participants will obtain certificates for training, such as First Aid / CPR, Safe Food Handling, Smart Serve, WHMIS
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Low-German Family Support
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Office: 519-669-5139
5 Memorial Ave
Woolwich, ON, N3B 2P8
Woolwich, ON, N3B 2P8
Short Description
Support includes assisting new families settling into the area, ensuring health, social service, education, and financial needs are addressed. ESL classes for adults and a pre-school for children are provided at the St. Jacobs Mennonite Church
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Office: 519-669-5139
5 Memorial Ave
Woolwich, ON, N3B 2P8
Woolwich, ON, N3B 2P8
Short Description
Provides outreach services to the residents of Woolwich and Northern Wellesley Township.
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Healthy Living
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Office: 519-821-6638
176 Wyndham St N
Guelph, ON, N1H 8N9
Guelph, ON, N1H 8N9
Short Description
Offers health services and a variety of allied health services available to clinically rostered clients, including counselling and social work, access to registered dietitians and addictions counselling.
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Garden Fresh Box: nonprofit, fresh produce buying service to help provide affordable access to fresh fruit and vegetables. See Garden Fresh Box
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Garden Fresh Box: nonprofit, fresh produce buying service to help provide affordable access to fresh fruit and vegetables. See Garden Fresh Box
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
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Victim / Witness Assistance Program
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Office: 519-837-6366
Crisis: 1-888-579-2888
County of Wellington Courthouse, 74 Woolwich St
Guelph, ON, N1H 3T9
Guelph, ON, N1H 3T9
Short Description
Services include:
- information and assistance to support participation in the criminal court process
- wervices begin once police have laid charges and continue until the court case is over
- case-specific information (court dates, bail conditions)
- court preparation
- needs assessment
- emotional support
- crisis intervention
- referrals to community agencies
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Waterloo Wellington Regional Office
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Office: 1-877-422-1112
Short Description
Information and support services include:
- information and support to obtain community services (accessible housing, attendant services, home / vehicle modifications, transportation, funding for assistive devices)
- customized help in transition from acute care and rehabilitation back to community
- advocacy
- peer support program
- counselling to support independent living
- employment services
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Rural Women's Support Program
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Office: 519-836-1110
Crisis: 519-836-5710
Administration Office, 38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Support services for women and their children who are experiencing or have experienced physical, emotional, sexual, verbal, financial abuse and / or stalking.
- non-residential program (connects women to Marianne's Place)
- individual and group counselling
- child care available during counselling
- safety planning
- support for survivors of childhood sexual abuse / sexual assault / harassment / stalking / human trafficking
- appointment arranged in mutually agreed location if required
- transportation, accompaniment to police, court, hospital, lawyer, shelter, rural services
- advocacy / referral to community agencies
- education / training on all woman abuse / sexual violence issues
- support for criminal injuries compensation / victim impact statements / restraining orders
- housing / legal / financial / custody information and support
- support for family / partners / friends of survivors
- Family Court Support
- client library and resource materials
- public education presentations available on request
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Sexual Assault Centre
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Office: 519-823-5806
Crisis: 519-836-5710 ; 1-800-265-7233 (1-800-265-SAFE)
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Offers support and counselling to women who have experienced sexual assault, childhood sexual abuse or sexual harassment recently or in the past.
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- information on legal / medical procedures and options
- client workshops on selected topics
- support for family / friends of sexually violated survivors
- public education / training / information sessions available on request
- client library and resource materials
- supporting sexual assault / incest survivors
- providing 24-hour on call service / public education / accompaniment
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Transitional Housing & Support Program
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Office: 519-836-1110
Crisis: 1-800-265-7233 ; 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Services for women and their children who are experiencing or have experienced violence in a relationship, as well as those who have left abusive relationships or are considering leaving and want to establish violence-free lives in the community.
- risk assessment and safety planning
- access to emergency shelter
- individual and group counselling
- transitional planning
- health and wellness support
- legal information and referrals to police, lawyers, court, hospital
- advocacy and liaison with community agencies and resources
- help with custody, child support issues and getting financial support (eligibility must be established)
- accompaniment to police, court, lawyer, Crown Attorney/Legal Aid, Victim/Witness Assistance Program
- immediate telephone support and information through 24-hour Crisis Line
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Anti-Human Trafficking Program
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Office: 519-836-1110 ext 222
Crisis: 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Support and counselling for women who have experienced human trafficking and sexual exploitation recently or in the past. Services are free, confidential, and non-judgmental. No ID required.
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: [email protected]
- immediate telephone support and information through 24-hour Crisis Line
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- risk assessments and safety planning
- information on and support through legal / medical / immigration processes and options
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- housing or emergency shelter support
- substance use community supports
- support for family / friends of sexually violated survivors
- facilitated culturally appropriate connections
- public education, training, targeted outreach
- client library and resource materials
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: [email protected]
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Family Court Support Worker
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Office: 519-836-1110 ext 221; 519-836-1110 ext 222
Crisis: 519-836-5710 ; 1-800-265-7233
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Office: 519-823-5806
Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 (1 -800-265-SAFE)
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
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24 Hour Crisis Line Program
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Office: 1-800-265-7233
Crisis: 519-836-5710
Short Description
Crisis line that offers immediate phone support and information to women who are experiencing or have experienced any form of physical, emotional, verbal, financial or sexual abuse, including recent and/or childhood abuse.
- confidential and anonymous
- connection to appropriate services - safe shelter, safety planning, legal / medical / housing assistance, counselling
- referral / liaison with other community supports and resources
- support for family members and concerned friends
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Grief and Loss Counselling
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Office: 519-669-8651
65 Memorial Ave
Woolwich, ON, N3B 2R9
Woolwich, ON, N3B 2R9
Short Description
Provides bereavement counselling
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