Family Services, Brampton Gillingham Office
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Office: 905-275-2369
60 Gillingham Dr, Unit 500
Brampton, ON, L6X 0Z9
Brampton, ON, L6X 0Z9
Short Description
Child, Youth and Parenting - counsellors support parents and families dealing with cultural and and intergenerational conflict by providing positive parenting strategies and helping families understand the range of supports available
- crisis intervention and risk assessment
- cultural and intergenerational conflict support
- youth mental health - dealing with anxiety and stress, identifying abusive behaviors and healthy versus unhealthy relationships
- support to parents involved in child protection, education, youth justice and family court systems
- coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- assists clients in achieving their individual support plans and goals
- supports clients and their families in their recovery journey
- advocates with landlords, hospitals, psychiatrists and others on clients' behalf
- assists in developing skills to improve quality of life, resolve day-to-day conflicts, manage setbacks and increase independence and housing stability
- facilitates understanding of family court system by debriefing outcome of court appearances and appointments with lawyers
- access to free legal clinics and consultations
- supports filing documents in person and virtually - Commissioner of Oaths
- conducts risk assessments and helps develop safety plans
- provides assistance in documenting the history of abuse
- accompanying and supporting clients during court proceedings where appropriate
- crisis intervention, counselling and risk assessment
- safety planning and transitional support
- women's groups to support health and wellness
- assistance with legal issues and advocacy
- support groups for women and children who have witnessed abuse through the Helping End Abuse for Life (HEAL) network
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Office: 905-792-0821
Crisis: 1-800-810-0180
10 Gillingham Dr, Suite 305
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Not accepting new clients at this time; wait list full
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
Psychotherapy services including crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops, community support and outreach
Sexual assault centre
Clinical intervention by regulated health professionals; provincially designated Sexual Assault Centre (SAC) for Peel Region
Enhanced Wellness Program (EWP)
Outreach program includes stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
- coping skills
- social inclusion
- harm reduction supplies
- care kits
- healthy sexuality clinic
Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region
Member agency of Support Services Network for Male Survivors in Ontario
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Newcomer Settlement Program
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Office: 905-460-9514
Alternate Office: 647-553-9514
10 Gillingham Dr, Suite 308
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Newcomer Settlement Program
- needs assessment
- orientation and workshops on topics such as housing, employment, accessing government services
- information and referral,
- assistance filling government forms
- interpretation and translation
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Mental Health and Community Wellness
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Office: 905-460-9514
10 Gillingham Dr, Suite 308
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Health and Wellness -- workshops and group sessions on healthy eating and physical activity
Mental Health and Wellness -- for members of the African/Black community who are experiencing or are at risk of experiencing mental health challenges
- mental health awareness through public education
- supportive counselling
- information and referral
- practical support and advocacy in accessing services
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Violence Against Women Program
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Office: 905-460-9514
10 Gillingham Dr, Suite 308
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Violence and Abuse Prevention Programs
- culturally sensitive and language specific services for women within the African Canadian community
- support groups and supportive individual counselling
- information and referral to appropriate community resources such as Legal Aid, clinical counselling, affordable housing or shelters
- violence prevention and public education
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Family Program
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Office: 905-460-9514
10 Gillingham Dr, Suite 308
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Youth Development -- for Black/African Canadian youth
Winter clothing items needed; to make a donation or for more information email Jeff Msangi: [email protected]
- Youth Leadership Development Program: arts, heritage, mentoring and community engagement activities; youth and community safety activities
- One for One Peer Youth Mentoring Program
- Enhanced Youth Outreach Program (EYOW): short-term counselling and support, referrals
- co-op and summer employment opportunities
- mental and physical wellness information sessions
- recreational activities
- opportunity to meet with virtual mentor; computer/technology literacy training
- information and referral to community resources
- group support and information sessions
- group sessions on parenting issues
- recreational activities such as field trips and barbeques
- volunteer and community engagement opportunities
- After School Homework Club -- one-on-one or small group homework help for elementary school students provided by provided by youth/young adult volunteers
- summer and March break day camps
Winter clothing items needed; to make a donation or for more information email Jeff Msangi: [email protected]
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Oasis Centre des Femmes, Brampton Satellite Office
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Office: 905-454-3332
Crisis: 1-877-336-2433
Short Description
Abuse issues, sexual assault and incest services
Range of support services for French-speaking immigrant and refugee women, including accompaniment
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
Information on the family court process
- individual counselling
- support and accompaniment
- transitional support
- school and community workshops
- computer courses
- sexual assault prevention in primary and secondary schools
- prevention within the community
- volunteer opportunities
Range of support services for French-speaking immigrant and refugee women, including accompaniment
- Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated
Incudes assistance in finding housing
ÉLAN program
Employment preparation for all francophone women in search of employment
- computer courses
- self-employment and entrepreneurship
Information on the family court process
- assistance in documenting the history of abuse for family court proceedings
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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SACHSS Mental Health Services
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Crisis: 988
Crisis: 437-254-2794
Crisis: 647-523-6380
Crisis: 416-863-0511
Crisis: 289-277-4770
247 Main St N
Brampton, ON, L6X 1N3
Brampton, ON, L6X 1N3
Short Description
Health education and promotion, mental health treatment and counselling, violence prevention, outreach and awareness
- diabetes, hypertension, heart disease prevention programs
- court mandated treatment including individual and group counselling for impaired driving, violence, anger management
- HIV/AIDS support and counselling, and sexual health promotion
- LGBTQ health and welfare programs
- education, recreation and support programs for seniors
- education and life skills programs for women and youth
- counselling, support and housing help for individuals who are homeless
SACHSS Suicide Prevention Helpline, 988
Partner in 24/7 national suicide prevention and mental health support helpline; call or text Mon-Sun 24 hours
SACHSS Distress Helpline, 437-254-2794, 647-523-6380, 416-863-0511
Telephone support for emotional or mental health issues, including depression
Mental Health and Addiction Programs
Family program includes individual, group and family counselling, stress management, addiction management
- support for families affected by a loved one's substance use and mental health issues
- prevention supports
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; supports for victims/partners of offenders, including safety planning, referrals to community resources, and information on offender's progress
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Breakfast Program
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Office: 905-796-5888
156 Main St N
Brampton, ON, L6V 1N9
Brampton, ON, L6V 1N9
Short Description
Hot meal served -- dine in or takaway options available
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Lunch Program
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Office: 905-796-5888
156 Main St N
Brampton, ON, L6V 1N9
Brampton, ON, L6V 1N9
Short Description
Hot meal served -- dine in or takeaway options available
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Office: 905-796-5888
156 Main St N
Brampton, ON, L6V 1N9
Brampton, ON, L6V 1N9
Short Description
Drop-in and support
- shower and laundry facilities haircuts
- ID clinic -- for individuals born in Canada who are on OW or ODSP, birth certificate only
- life skills program
- medical support
- chiropractic care
- recreation and social activities including sports, board games, birthday celebrations
- spiritual support
- breakfast Monday-Sunday
- lunch Monday-Friday
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Clothes Closet
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Office: 905-796-5888
156 Main St N
Brampton, ON, L6V 1N9
Brampton, ON, L6V 1N9
Short Description
Provides adult clothing and hygiene products
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Office: 905-863-1118
134 Queen St E
Brampton, ON, L6V 1B2
Brampton, ON, L6V 1B2
Short Description
Transitional housing, counselling, case management and homelessness prevention programs
Bridge of Hope
Matches youth tenants with host families in the community as an alternative to shelters; includes subsidies, application assistance, eviction prevention, landlord training, and ongoing follow-up and support for youth and host families
Bare Necessities
Subsidies, gift cards and household starter packs for youth with low income to assist with essential daily living expenses such as rent, food, personal care and household necessities
Black Youth Support Line (BYSL)
Counselling and emergency aid for youth who are isolated, homeless, or at risk of homelessness
Healing Emotional Recovery and Opportunity (HERO)
Mental health support, counselling and group therapy for racialized and homeless youth in Peel, including referrals to appropriate services in the community
LIFE (Learning Initiative Fostering Employment)
Counselling and support groups to develop essential life skills and employment opportunities, including youth tenant education and support, home economics, employment support and mentoring, and work placements
Bridge of Hope
Matches youth tenants with host families in the community as an alternative to shelters; includes subsidies, application assistance, eviction prevention, landlord training, and ongoing follow-up and support for youth and host families
Bare Necessities
Subsidies, gift cards and household starter packs for youth with low income to assist with essential daily living expenses such as rent, food, personal care and household necessities
Black Youth Support Line (BYSL)
Counselling and emergency aid for youth who are isolated, homeless, or at risk of homelessness
Healing Emotional Recovery and Opportunity (HERO)
Mental health support, counselling and group therapy for racialized and homeless youth in Peel, including referrals to appropriate services in the community
LIFE (Learning Initiative Fostering Employment)
Counselling and support groups to develop essential life skills and employment opportunities, including youth tenant education and support, home economics, employment support and mentoring, and work placements
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Office: 905-455-0160
24 Queen St E, Suite 700
Brampton, ON, L6V 1A3
Brampton, ON, L6V 1A3
Short Description
Community legal clinic
- deals primarily with tenant issues, Ontario Works, Ontario Disability Support Program (ODSP), Canada Pension Plan (CPP), Employment and immigration
- may provide representation
- referrals
- community education
- funded by Legal Aid Ontario
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Fresh Start for Women Program
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Office: 905-455-6789
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
COVID19 -- contact organization for service updates
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Violence against women prevention program through racially and culturally appropriate services
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Violence against women prevention program through racially and culturally appropriate services
- individual counselling, advocacy, support groups
- court accompaniment, information and referral
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Office: 905-455-6789
BAC Community Support Line: 647-812-8545
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
Provides a range of culturally appropriate services to various client groups to allow them to make positive changes in their lives
Community Services
Volunteer Opportunities
Community Services
- confidential, culturally appropriate support line, see separate listing
- seasonal tax clinic
- tutoring program
- social programs
- summer camp
- youth counselling
- business mentorship - for youth 16-24 who aspired to manage their own business
- advocacy for issues with school
- support for substance abuse issues
- individual counselling, support groups
- for Violence Against Women (VAW) services including court accompaniment, see separate listing
- individual counselling, anger management
- monthly speaker forum
- family counselling
- support groups, parenting skill support
Volunteer Opportunities
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BAC Community Support Line
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Hotline: 647-812-8545
Goodison Building, 36 Queen St E, Lower Level
Brampton, ON, L6V 1A2
Brampton, ON, L6V 1A2
Short Description
Support line for callers from Black, African and Caribbean communities in Peel
- culturally-appropriate community information and referrals
- referrals to professional counsellors where clinical intervention is requested or required
- confidential
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Catholic Crosscultural Services, Brampton Office
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Office: 905-457-7740
164 Queen St E, Suite 306
Brampton, ON, L6V 1B4
Brampton, ON, L6V 1B4
Short Description
Settlement Services
Assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
Diversity and Inclusion
Youth Wellness Services
Youth Services
Financial Literacy Services
Employment Access for Newcomer Women - to empower newcomer women to establish fulfilling careers in the Canadian workforce
Women Support Services - confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse
Newcomer Mental Health Program - culturally appropriate counselling in Hindi, Arabic, English for newcomer individuals, couples and families
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment from Achev, Language Assessment Centre (LAC), see separate entry
Family Literacy Program - language and age appropriate family reading resources through a lending library
Assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications
- seasonal income tax clinic
- connection with community and volunteer opportunities
- monthly Service Canada clinics to assist with OAS, GIS, CPP, CPP disability and survival benefits
- free citizenship preparation sessions
- free Oath Commissioning/Notary Public Services
Diversity and Inclusion
- newcomers learn of rights and responsibilities as community members, impacts of discrimination and biases, Canadian values and enhance inclusive decision-making skills.
Youth Wellness Services
- cultivates wellness among newcomer youth, 13-25 years, by facilitating access to services and fostering engagement
- group activities teach healthy coping mechanisms, resilience, self-esteem, leadership development and creative self-expression
Youth Services
- hosts annual "Youth Lead" events to celebrate talent
- fosters academic support including homework assistance and leadership abilities
- coordinates activities to facilitate access to employment support service services, mentorship opportunities and volunteer roles for newcomer and refugee youth
Financial Literacy Services
- newcomers are assisted to build skills and tools needed to take control of their financial lives
- through weekly guided sessions newcomers understand financial literacy concepts in addition to the connection between income and careers, and how student loans work
- workshops covering job search preparation and strategies, labour market information, workplace culture, resume, cover letter and interview preparation, career information and networking opportunities
- one-on-one services to support developing action plans to reach employment goals
- provides resources and referrals for employment needs
Employment Access for Newcomer Women - to empower newcomer women to establish fulfilling careers in the Canadian workforce
- soft skills development; job market insights; cultural adaptation
- interview preparation; resume building; career progression
- community and support
- job placement - 2 weeks, minimum 18 hours' following the workshop participants can take part in the placement program to put newly acquired skills into practice
Women Support Services - confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse
- individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
Newcomer Mental Health Program - culturally appropriate counselling in Hindi, Arabic, English for newcomer individuals, couples and families
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment from Achev, Language Assessment Centre (LAC), see separate entry
- LINC classes running online and in-person
- day and evening classes available
Family Literacy Program - language and age appropriate family reading resources through a lending library
- activities to encourage and reinforce family language learning
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24/7 Helpline Peel (English)
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Crisis: 905-459-7777
Crisis: 1-877-298-5444
TTY: 905-278-4890
Office: 289-569-1200
Short Description
For support call Crisis Line 905-459-7777 (Brampton, Mississauga), 1-877-298-5444 (Caledon) Mon-Sun 24 hours, or send text to 45645 Mon-Sun 4 pm-12 midnight
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues
- emotional distress
- marginalization and/or social isolation
- family violence
- mental health crisis
- risk of suicide
- addictions
- mental and physical health concerns
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Multilingual Distress Lines
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Office: 289-569-1200
Crisis: 905-459-7777
Toll Free: 1-877-298-5444
Short Description
Multilingual telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, with support on a wide range of issues, including (but not limited to):
- interpersonal relationships, including parenting
- stress or anxiety related to health or mental health
- depression or sadness
- loss and grief
- isolation and loneliness
- assault and abuse
- financial stress, work issues or job loss
- settlement, integration or relocation issues
- separation and divorce
- sexual orientation, gender identity or coming out issues
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Peel Elder Abuse Support Program
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Office: 289-569-1201
Crisis: 905-459-7777
Short Description
Telephone support and information on issues of elder abuse, including physical, mental, emotional and financial abuse
Referral to Family Services of Peel outreach worker as appropriate, with client consent
Referral to Family Services of Peel outreach worker as appropriate, with client consent
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Crisis: 437-855-3301
Short Description
Emergency shelter, includes in-person and telephone support
- emergency transport to shelter
- food, clothing, basic personal necessities
- counselling
- child and youth support
- assistance in finding community resources, supports
- information and referral, including to legal and court support
- assistance in finding and securing special priority housing
- education and employment supports
- health and mental health wellness programs
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Ellen House Shelter
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Office: No public telephone number
Crisis: 437-688-2634
Short Description
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
Covid-19: in cases of clients displaying flu-like symptoms shelter continues operating with enhanced screening and safety measures, including encouraging masks and distancing
There are current limitations to the available beds, call shelter line for current information
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Peel Memorial Centre for Integrated Health and Wellness
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Office: 905-494-2120 , option 8
20 Lynch St
Brampton, ON, L6W 2Z8
Brampton, ON, L6W 2Z8
Short Description
COVID19
Ambulatory care hospital
- call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Ambulatory care hospital
- Centre for Seniors and Rehabilitation, see separate listing
- chronic disease management, diabetes education
- day surgery
- diagnostic imaging
- dialysis
- eating disorders clinic, see separate listing
- urgent care centre, see separate listing
- assessment and counselling for adults with substance abuse and problem gambling disorders
- outpatient mental health
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Eating Disorders Clinic
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Office: 905-494-2120 ext 56709
20 Lynch St
Brampton, ON, L6W 2Z8
Brampton, ON, L6W 2Z8
Short Description
Multidisciplinary clinic for the treatment of eating disorders
Services Include:
Services Include:
- assessment and diagnosis
- group therapy/psychoeducation
- medical monitoring and nutritional consultation
- psychiatric consultation services
- family-based treatment for children and adolescents
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