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Public Services divisions include:

• Culture and Recreation
• Fire
• Guelph Transit
• Operations
• Paramedics
• Parks

Provides fire suppression, response to medical emergencies, public safety and fire prevention education, First Aid and CPR, ambulance assistance, rescue services including automobile and equipment extrication.

• fire safety inspections
• hazardous materials control
• carbon monoxide detection

Fire Prevention: answers questions such as placement of smoke and gas detectors, fire extinguishers and wood burning stoves.

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

Geriatric Emergency Management -- Specialized emergency room care and follow-up support for older adults who may need in-home supports, other medical specialists, or community services

Psychiatric Emergency Services -- Specialized emergency room care and follow-up support for intense emotional distress * team of nurse case managers, psychiatrists, and residents works with community partners to reduce return visits to the emergency room * consults mental health agencies and family doctors regarding follow-up care

Sexual Assault and Partner Abuse Care Program -- Specialized emergency room care and confidential follow-up support for people who have been abused by an intimate partner, or have experienced sexual assault

Works with patients to increase awareness and access to local programs, keeping them connected to specialized support in the comfort of their own home or community.

• Coaching staff to recognize, understand, and address dementia-related behaviours
• Speaking with patients and caregivers to provide support, education, reassurance
• Advocating for caregiver input regarding patient needs
• Referring patients and caregivers to community resources
• Liaising with other community health services, nurse practitioners, and doctors
• Timely respite support for people living with dementia and care partners, so everyone can get home safely
• Providing other supports and resources to meet the individual needs of both patients and their caregivers

Emergency medical service that provides pre-hospital and out-of-hospital emergency medical services, including emergency medical response, field triage and stabilization, and transport by ambulance to a hospital and between facilities.

EMS system partners include: Guelph-Wellington Paramedic Service; Cambridge Central Ambulance Communications Centre; Centre for Paramedic Education and Research, Hamilton Health Sciences; Wellington-Dufferin-Guelph Public Health; 7 Tiered Fire Services, and local hospitals.

Clair Road Emergency Services Centre houses shared facilities for Police, Fire, EMS and the Collision Reporting Centre (CRC).

For information on how to report a collision, see Collision Reporting.

Access collaborative resources to reduce dependency on 911 and possible transports to the emergency department and remain well while living at home. Community Paramedics provides:

• home visits and remote care monitoring
• information and resources to best meet their needs and allow their clients to live well in their homes
• File of Life (fridge magnet) program - quick and easy access to basic medical information to first responders

A File of Life fridge magnet can be picked up at City Hall, Fire Stations, Paramedic Stations or please email [email protected] to request one.

Part of Guelph-Wellington Paramedic Service.

Supported by a Municipal Office with the following departments:

• Office of the Chief Administrative Officer (CAO)
• Legislative Services
• Finance
• Parks and Recreation
• Building
• Planning Services
• Public Works
• Fire and Emergency Services

Offers Active 55+ recreation programs for seniors - registration required.

Maintains order and discipline within association

• promotes intellectual, social, and economic conditions of members
• raises funds for Muscular Dystrophy
• organizes and distributes food and gift hampers at Christmas for families in need in cooperation with Cambridge Self Help Food Bank, Salvation Army, Calvalry Pentacostal, and Social services

Fire department

• Save lives, prevent injury, protect property
• Also houses Public Education division

Provides paramedics, vehicles and equipment in emergencies * integrated with 911 Regional Emergency Call System

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

Geriatric Emergency Management - Specialized emergency room care and follow-up support for older adults who may need in-home supports, other medical specialists, or community services

Other specialized services include:

• obstetrical care
• epidural care

Patient services include:

• ambulatory care clinic
• diagnostic imaging
• diabetes education
• emergency department
• geriatric emergency management team
• hospital elder life care program
• Ontario Breast Screening Program
• obstetrics
• out-patient oncology unit
• palliative care
• physiotherapy
• pulmonary rehabilitation
• speech pathology
• surgery
• virtual family visit
• virtual patient visit

Emergency crisis service is staffed by experienced mental health clinicians who complete a number of steps to help a patient. These include
A mental health assessment

An addiction screening and risk assessment

Recommending treatment strategies

Discharge and crisis planning

Help with referrals to outpatient programs

Support and other community resources that can help the patient

Involving others such as family and significant others, as identified by a patient, for assessment and for support after discharge

Fire Department

Fire Department

Two fire stations within the Town of Erin, with an Automatic Aid Agreement for specific areas with the Guelph/Eramosa and Halton Hills Fire Departments, provide fire and emergency services to the Town of Erin and a portion of the Township of East Garafraxa under a Fire Protection Agreement. Emergency situations include fires, motor vehicle collisions, carbon monoxide calls and medical emergencies.

NOte: Emergency calls are dispatched from the Guelph Fire Department through the 9-1-1 emergency network.

Town of Erin Council consists of the Mayor and four councillors, elected every four years. Municipal Office departments include Clerk's and Administration, Treasury, Building, Planning, Public Works (Water, Roads), Recreation, Fire and Emergency Services, and By-Law Enforcement.

Erin Centre 2000 is a multi-purpose facility that includes Erin Community Centre; Erin District High School; Wellington County Library, Erin Branch; Centre 2000 Theatre; Station Road Cooperative Nursery School; EWCS Seniors Day Program; foodbank; banquet hall and kitchen; meeting rooms; and recreational facilities.

Fire Department

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

• all patients are initially triaged by a registered nurse and are seen on a priority-basis, not a first-come first-served basis
• all patients are assessed and prioritized using the Canadian Triage and Acuity Scale (CTAS), based on the patient's complaint and the signs and symptoms they may be exhibiting

Provides a wide range of effective fire suppression, safety and related services to the Town of Milton

The department operates from five fire stations:

• Station #1 located on Steeles Ave
• Station # 2 located in Campbellville
• HQ and Station # 3 on Savoline Blvd
• Station 4 on James Snow Parkway
• Station 5 on Louis St. Laurent Avenue

There are several types of fire safety inspections:

• Occupancy
• Town Business License Request
• Fire Safety Plan
• Liquor License Application

Open Air Burning

• when burning is permitted, only residents with a valid open air burn permit may burn
• when a burn ban is in effect, all permits are suspended until the ban is lifted

Call the office for more information

Please go to https://www.haltonhills.ca/en/residents/online-services.aspx and select Fire eservices

• fire prevention and public education (under the Fire Protection and Prevention Act)
• Risk Watch, Learn Not to Burn, Older and Wiser, and TAPP-C are some of the targeted programs delivered by fire prevention staff
• fire fighting and specialists in hazardous materials, collision rescues, emergency patient care, and specialized rescues
• permits to conduct open air burning

Fire Stations:

• District One Station - 21 Churchill Road South Acton, ON L7J 2J5 Tel: 905-877-1133 Fax: 519-853-3767
• District Two Station - 53 Maple Avenue Georgetown, ON L7G 1X8 Tel: 905-877-1133 Fax: 905-877-5988
• District Three Station (Headquarters) - 14007 10 Sideroad Georgetown ON L7G 4S5 Tel: 905-877-1133 Fax: 905-877-1317

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

• all patients are initially triaged by a registered nurse and are seen on a priority-basis, not a first-come first-served basis
• all patients are assessed and prioritized using the Canadian Triage and Acuity Scale (CTAS), based on the patient's complaint and the signs and symptoms they may be exhibiting

Fire Department