Searching for Hospital Emergency / Urgent Care

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

Geriatric Emergency Management - Specialized emergency room care and follow-up support for older adults who may need in-home supports, other medical specialists, or community services

Other specialized services include:

• obstetrical care
• epidural care

Patient services include:

• ambulatory care clinic
• diagnostic imaging
• diabetes education
• emergency department
• geriatric emergency management team
• hospital elder life care program
• Ontario Breast Screening Program
• obstetrics
• out-patient oncology unit
• palliative care
• physiotherapy
• pulmonary rehabilitation
• speech pathology
• surgery
• virtual family visit
• virtual patient visit

Supported by a Municipal Office with the following departments:

• Office of the Chief Administrative Officer (CAO)
• Legislative Services
• Finance
• Parks and Recreation
• Building
• Planning Services
• Public Works
• Fire and Emergency Services

Offers Active 55+ recreation programs for seniors - registration required.

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

Geriatric Emergency Management -- Specialized emergency room care and follow-up support for older adults who may need in-home supports, other medical specialists, or community services

Psychiatric Emergency Services -- Specialized emergency room care and follow-up support for intense emotional distress * team of nurse case managers, psychiatrists, and residents works with community partners to reduce return visits to the emergency room * consults mental health agencies and family doctors regarding follow-up care

Sexual Assault and Partner Abuse Care Program -- Specialized emergency room care and confidential follow-up support for people who have been abused by an intimate partner, or have experienced sexual assault

Works with patients to increase awareness and access to local programs, keeping them connected to specialized support in the comfort of their own home or community.

• Coaching staff to recognize, understand, and address dementia-related behaviours
• Speaking with patients and caregivers to provide support, education, reassurance
• Advocating for caregiver input regarding patient needs
• Referring patients and caregivers to community resources
• Liaising with other community health services, nurse practitioners, and doctors
• Timely respite support for people living with dementia and care partners, so everyone can get home safely
• Providing other supports and resources to meet the individual needs of both patients and their caregivers

Public Services divisions include:

• Culture and Recreation
• Fire
• Guelph Transit
• Operations
• Paramedics
• Parks

Provides fire suppression, response to medical emergencies, public safety and fire prevention education, First Aid and CPR, ambulance assistance, rescue services including automobile and equipment extrication.

• fire safety inspections
• hazardous materials control
• carbon monoxide detection

Fire Prevention: answers questions such as placement of smoke and gas detectors, fire extinguishers and wood burning stoves.

Fire Department

Responsible for fire safety within the Town of Grand Valley, Township of Amaranth and Township of East Garafraxa. Performs rescue services and responds to fires, motor vehicle incidents, medical emergencies, utility emergencies and carbon monoxide alarms. Offers fire and life safety public education programs throughout the community including preschool and grade school fire safety, senior fire safety, workplace fire safety and fire extinguisher use.

Two fire stations within the Town of Erin, with an Automatic Aid Agreement for specific areas with the Guelph/Eramosa and Halton Hills Fire Departments, provide fire and emergency services to the Town of Erin and a portion of the Township of East Garafraxa under a Fire Protection Agreement. Emergency situations include fires, motor vehicle collisions, carbon monoxide calls and medical emergencies.

NOte: Emergency calls are dispatched from the Guelph Fire Department through the 9-1-1 emergency network.

Town of Erin Council consists of the Mayor and four councillors, elected every four years. Municipal Office departments include Clerk's and Administration, Treasury, Building, Planning, Public Works (Water, Roads), Recreation, Fire and Emergency Services, and By-Law Enforcement.

Erin Centre 2000 is a multi-purpose facility that includes Erin Community Centre; Erin District High School; Wellington County Library, Erin Branch; Centre 2000 Theatre; Station Road Cooperative Nursery School; EWCS Seniors Day Program; foodbank; banquet hall and kitchen; meeting rooms; and recreational facilities.

Township services include:

• fire protection
• water and sewer services
• construction and maintenance of municipal infrastructure
• recreational facilities and programs
• animal control
• by-law enforcement
• building inspections
• marriage and lottery licensing
• death registrations
• planning and zoning inquiries
• municipal taxes inquiries
• Mount Forest Cemetery maintenance
• economic development

Emergency medical service that provides pre-hospital and out-of-hospital emergency medical services, including emergency medical response, field triage and stabilization, and transport by ambulance to a hospital and between facilities.

EMS system partners include: Guelph-Wellington Paramedic Service; Cambridge Central Ambulance Communications Centre; Centre for Paramedic Education and Research, Hamilton Health Sciences; Wellington-Dufferin-Guelph Public Health; 7 Tiered Fire Services, and local hospitals.

Clair Road Emergency Services Centre houses shared facilities for Police, Fire, EMS and the Collision Reporting Centre (CRC).

For information on how to report a collision, see Collision Reporting.

Access collaborative resources to reduce dependency on 911 and possible transports to the emergency department and remain well while living at home. Community Paramedics provides:

• home visits and remote care monitoring
• information and resources to best meet their needs and allow their clients to live well in their homes
• File of Life (fridge magnet) program - quick and easy access to basic medical information to first responders

A File of Life fridge magnet can be picked up at City Hall, Fire Stations, Paramedic Stations or please email [email protected] to request one.

Part of Guelph-Wellington Paramedic Service.

Emergency crisis service is staffed by experienced mental health clinicians who complete a number of steps to help a patient. These include
A mental health assessment

An addiction screening and risk assessment

Recommending treatment strategies

Discharge and crisis planning

Help with referrals to outpatient programs

Support and other community resources that can help the patient

Involving others such as family and significant others, as identified by a patient, for assessment and for support after discharge

Fire Department

Maintains order and discipline within association

• promotes intellectual, social, and economic conditions of members
• raises funds for Muscular Dystrophy
• organizes and distributes food and gift hampers at Christmas for families in need in cooperation with Cambridge Self Help Food Bank, Salvation Army, Calvalry Pentacostal, and Social services

Provides paramedics, vehicles and equipment in emergencies * integrated with 911 Regional Emergency Call System

Fire Department

Fire Department

Orangeville Fire protects life, property and the environment in Orangeville and the surrounding area through:

• education
• prevention
• training
• rescue
• fire suppression
• pre-hospital care support services

Suppression team consists of 20 full-time firefighters and 28 volunteer firefighters who provide fire emergency response services 24 hours a day, seven days a week.

Fire prevention division ensures life safety through education, inspections and enforcement.

Orangeville Fire responds to emergencies in the Town of Orangeville, Town of Mono, East Garafraxa and Amaranth.

Fire department

• Save lives, prevent injury, protect property
• Also houses Public Education division

Acute care hospital with 24 hour emergency department.

Inpatient services include:

• general surgery
• day surgery
• urology
• ophthalmology (cataracts)
• internal medicine
• palliative care
• complex continuing care
• obstetrics
• paediatrics

Outpatient services include:

• clinics for cardiac wellness
• diabetes education
• dialysis
• holter monitoring
• oncology/cancer care
• physiotherapy
• respiratory therapy

The Diagnostic Imaging Department
Serves both inpatients and outpatients, and offers:

• general x-ray
• CT scan
• ultrasound
• nuclear medicine
• digital mammography

See separate 211 listing for sexual assault and domestic violence treatment program

Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

• all patients are initially triaged by a registered nurse and are seen on a priority-basis, not a first-come first-served basis
• all patients are assessed and prioritized using the Canadian Triage and Acuity Scale (CTAS), based on the patient's complaint and the signs and symptoms they may be exhibiting