Crown Attorney
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Office: 519-822-1031
Crisis: 1-888-579-2888
County of Wellington Courthouse, 74 Woolwich St
Guelph, ON, N1H 3T9
Guelph, ON, N1H 3T9
Short Description
Holds offenders accountable, balances individual rights with responsibilities, and creates safer communities.
Crown Attorneys have dedicated time to spend with victims and witnesses in preparing cases. Victims of crime receive support through initiatives such as the Victim/Witness Assistance Program (V/WAP) and the Victim Crisis Assistance and Referral Services (VCARS) program. Call the Victim Support Line for information.
Crown Attorneys have dedicated time to spend with victims and witnesses in preparing cases. Victims of crime receive support through initiatives such as the Victim/Witness Assistance Program (V/WAP) and the Victim Crisis Assistance and Referral Services (VCARS) program. Call the Victim Support Line for information.
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Victim / Witness Assistance Program
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Office: 519-837-6366
Crisis: 1-888-579-2888
County of Wellington Courthouse, 74 Woolwich St
Guelph, ON, N1H 3T9
Guelph, ON, N1H 3T9
Short Description
Services include:
- information and assistance to support participation in the criminal court process
- wervices begin once police have laid charges and continue until the court case is over
- case-specific information (court dates, bail conditions)
- court preparation
- needs assessment
- emotional support
- crisis intervention
- referrals to community agencies
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Sexual Assault Centre
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Office: 519-823-5806
Crisis: 519-836-5710 ; 1-800-265-7233 (1-800-265-SAFE)
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Offers support and counselling to women who have experienced sexual assault, childhood sexual abuse or sexual harassment recently or in the past.
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- information on legal / medical procedures and options
- client workshops on selected topics
- support for family / friends of sexually violated survivors
- public education / training / information sessions available on request
- client library and resource materials
- supporting sexual assault / incest survivors
- providing 24-hour on call service / public education / accompaniment
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Transitional Housing & Support Program
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Office: 519-836-1110
Crisis: 1-800-265-7233 ; 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Services for women and their children who are experiencing or have experienced violence in a relationship, as well as those who have left abusive relationships or are considering leaving and want to establish violence-free lives in the community.
- risk assessment and safety planning
- access to emergency shelter
- individual and group counselling
- transitional planning
- health and wellness support
- legal information and referrals to police, lawyers, court, hospital
- advocacy and liaison with community agencies and resources
- help with custody, child support issues and getting financial support (eligibility must be established)
- accompaniment to police, court, lawyer, Crown Attorney/Legal Aid, Victim/Witness Assistance Program
- immediate telephone support and information through 24-hour Crisis Line
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Family Court Support Worker
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Office: 519-836-1110 ext 221; 519-836-1110 ext 222
Crisis: 519-836-5710 ; 1-800-265-7233
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Office: 519-823-5806
Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 (1 -800-265-SAFE)
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
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Anti-Human Trafficking Program
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Office: 519-836-1110 ext 222
Crisis: 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Support and counselling for women who have experienced human trafficking and sexual exploitation recently or in the past. Services are free, confidential, and non-judgmental. No ID required.
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: [email protected]
- immediate telephone support and information through 24-hour Crisis Line
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- risk assessments and safety planning
- information on and support through legal / medical / immigration processes and options
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- housing or emergency shelter support
- substance use community supports
- support for family / friends of sexually violated survivors
- facilitated culturally appropriate connections
- public education, training, targeted outreach
- client library and resource materials
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: [email protected]
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Victim Crisis Assistance Ontario
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Office: 519-824-1212 ext 7205
15 Wyndham St S
Guelph, ON, N1H 4C6
Guelph, ON, N1H 4C6
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).
Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.
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Parole Services
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Office: 519-826-2139
Crisis: 1-866-400-3765
255 Woodlawn Rd W, Unit 117
Guelph, ON, N1H 8J1
Guelph, ON, N1H 8J1
Short Description
Parole supervision for offenders released from federal prison.
- prepares community assessments for federal Inmates applying for temporary absence, parole or statutory release
- educates and serves as a liaison for crime victims regarding federal offenders
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Shelter / Residence
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Office Administration: 519-836-6831
Crisis: 519-836-5710
Short Description
Emergency shelter for women and their children leaving abusive situations.
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Victim Crisis Assistance Ontario
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Office: 519-585-2363
Crisis: 519-570-5143
Waterloo Region Police, South Division, 176 Hespeler Rd
Cambridge, ON, N1R 6V7
Cambridge, ON, N1R 6V7
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Family Court Support Worker
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Office: 519-741-8633
Crisis: 519-747-8633
151 Frederick St, Unit 300
Kitchener, ON, N2H 2M2
Kitchener, ON, N2H 2M2
Short Description
Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
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Sexual Assault / Rape Crisis Centre
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Office: 519-571-0121
Crisis: 519-741-8633
151 Frederick St, Unit 300
Kitchener, ON, N2H 2M2
Kitchener, ON, N2H 2M2
Short Description
Provides services and support to people and their families who have experienced sexual violence
- Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge
- 24 Hour Support Line and support groups, advocacy, referrals, and accompaniments for women to the hospital, police, and courthouse
- Information on the family court process
- Assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- Referral to specialized services and supports in the community
- Safety planning
- Court accompaniment to proceedings when appropriate
- Counselling
- Advocacy
- Crisis support
- Safety planning
- Related accompaniments
- Practical assistance
- Support through legal processes
- Support with obtaining housing
- Connections to community supports
- Public education and outreach
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Victim Crisis Assistance Ontario
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Office: 519-585-2363
Crisis: 519-570-5143
134 Frederick St
Kitchener, ON, N2G 4G3
Kitchener, ON, N2G 4G3
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Victim / Witness Assistance Program
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Office: 519-571-6160
77 Queen St N
Kitchener, ON, N2H 2H2
Kitchener, ON, N2H 2H2
Short Description
Information and assistance to support participation in the criminal court process * services begin once police have laid charges and continue until the court case is over
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
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Victim / Witness Assistance Program
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Office: 519-741-3351
85 Frederick St
Kitchener, ON, N2H 0A7
Kitchener, ON, N2H 0A7
Short Description
Information and assistance to support participation in the criminal court process * services begin once police have laid charges and continue until the court case is over
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
Case-specific information (court dates, bail conditions)
Court preparation
Needs assessment
Emotional support
Crisis intervention
Referrals to community agencies
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court * travel arrangements and expenses * language interpretation * real-time captioning or other equipment for victims with disabilities
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Office: 519-744-0904
111 Duke St E
Kitchener, ON, N2H 1A4
Kitchener, ON, N2H 1A4
Short Description
Provides caring and compassionate support and advocacy for children and youth who are victims or witnesses of crime and their families - enabling and empowering them to use their voice, tell their story, help them be heard, and support them so that they can heal and develop into strong community members.
- Working collaboratively with partners in the community to establish a Child and Youth Advocacy Centre (CYAC) in Waterloo region - a seamless, child focused and best practice model for investigating report of child abuse and providing wraparound support to these young victims, witnesses and their families so they fell heard, helped and begin to heal from the trauma.
- Provide proactive education and awareness about the challenges experienced, and support available, as well as strategies to help reduce the risk of kids becoming victims.
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Victim Crisis Assistance Ontario
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Office: 519-585-2363
Crisis: 519-570-5143
45 Columbia St E
Waterloo, ON, N2J 4N7
Waterloo, ON, N2J 4N7
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Victim / Witness Assistance Program
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905-878-6292
Milton Court House; 491 Steeles Ave E, Rm 235
Milton, ON, L9T 1Y7
Milton, ON, L9T 1Y7
Short Description
Provides Information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Violence Against Women Program
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Burlington 905-637-5256;
Oakville 905-845-3811
400 Main St E, Suite 207
Milton, ON, L9T 4X5
Milton, ON, L9T 4X5
Short Description
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
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Partner Assault Response Program
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905-637-5256
400 Main St E, Suite 207
Milton, ON, L9T 4X5
Milton, ON, L9T 4X5
Short Description
A 12-week group education and counselling program on intimate partner violence and non-abusive ways of resolving conflict
- survivors/partners of the offender are provided with support including safety planning, referrals to community resources, and information on the offender's progress
The program helps participants to:
- take full responsibility for their behaviour
- understand the effects of their behaviour on their partner and their children
- identify and change attitudes that lead to abusive behaviour
- learn to respect the opinions and wishes of all family members
There are separate programs for men and women:
- groups are offered online
- men can join the online program from the Burlington office, if required
- individual sessions are provided for those with same sex-partners
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Emergency Shelter and Support Services
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Office: Administration 905-332-1200 ;
North Shelter (Milton and Halton Hills) 905-878-8970 ;
South Shelter (Burlington and Oakville) 905-332-1593
Crisis: Mon-Sun 24 hours North Shelter (Milton and Halton Hills) 905-878-8555
Mon-Sun 24 hours South Shelter (Burlington and Oakville) 905-332-7892
Short Description
Major Services:
- 24 hour crisis lines for abused women
- HWP Chat provides online support, Mon-Sun 24 hrs, from a training Violence Against Women Counsellor
- safe shelter accommodation, food, and basic personal items for a maximum of 8 weeks for abused women and their dependent children
- individual and/or supportive group counselling at the shelter
- community agency information and referral when necessary
- court support for interim custody and restraining orders
- children's services
- emergency transportation to shelter, if necessary
- depart planning
- SafePet Program
- advocacy and public education around ending violence against women
- transitional support program
- accepts donations of goods for those in the shelter and those moving from the shelter to permanent housing (see list of needs here)
Family Court Support Worker Program
Facilitates a victim's understanding of and passage through the familly court system.
Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Schools programs
- EngageMENt 'male ally' program is a conversation-based 8-week program led by a male facilitator that guides male students through discussion around popular and sports culture, through a gender lens, and discusses what 'healthy masculinity' means, wrapping up by planning an experiential or service learning initiative (participants may receive up to 15 volunteer hours toward their Community Involvement requirement)
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How to Find - Help if You Witness or Suspect Human Trafficking or Sexual Exploitation
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Short Description
If you witness or suspect someone is a victim of human trafficking or sexual exploitation or if a victim comes to you there are agencies in Halton Region that offer help and support services:
Reporting to Police
Halton Regional Police Service
- call 905-825-4777 and ask for the on-duty Vice unit officer
- 1-800-222-8477 (TIPS)
Crisis Support & Counselling
Sexual Assault & Violence Intervention Services of Halton (SAVIS)
- 24/7 crisis line 905-875-1555
- Anti-Human Trafficking Services 905-825-3622
- 24/7 distress line Oakville 905-849-4541, Burlington 905-681-1488, North Halton 905-877-1211
COAST (Crisis Outreach and Support Team)
- 24/7 crisis line 1-877-825-9011
Canadian Human Trafficking Hotline
- 24/7 helpline 1-833-900-1010
Peer Accompaniment or Mobile Support Workers
Sexual Assault & Violence Intervention Services of Halton (SAVIS)
- 905-825-3622 (after hours call crisis line 905-875-1555)
- 905-624-1755 (after hours call Female Mobile Support 905-459-1315 ext 250)
Restorations Second Stage Homes
- 905-962-7378
Emergency Shelter and Practical Assistance
- 905-878-8555 (north Halton), 905-332-7892 (south Halton)
- call 3-1-1
- emergency shelter intake and referral to Salvation Army Halton Lighthouse Shelter (men) or Wesley Housing Services - Halton (women and families)
Halton Regional Police Service - Victim Services
- 905-825-4777 ext 5239
Health Care Support (sexual assault or abuse) & Hospital Emergency Rooms
Nina's Place (located at Joseph Brant Hospital)
- 905-336-4116
- Halton Region's only sexual assault and domestic violence care centre
- 905-632-3737
Oakville Trafalgar Memorial Hospital
- 905-845-2571
- 905-878-2383
- 905-873-0111
Support for people younger than 18 or have dependents younger than 18
- 24/7 helpline 905-333-4441
Halton Regional Police Service - Child Abuse and Sexual Assault Bureau
- 24/7 non-emergency 905-825-4747 ext 8970
Internet Child Exploitation Counselling Program (ICE)
- 1-866-264-8900, Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm
- referrals to short-term counselling
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Legal Clinic and Advocacy
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905-847-9104;
Peer Support Line 905-847-5520
410 Bronte St S, 203
Milton, ON, L9T 0H8
Milton, ON, L9T 0H8
Short Description
A free legal clinic with volunteer lawyers from across Halton Region, on a rotating schedule, in the following areas:
- family law
- immigration law
- criminal law
Free legal advocacy workers offer emotional and practical support navigating the family law and court system
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Violence Against Women Program
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Burlington 905-637-5256;
Oakville 905-845-3811
Knolcrest Centre; 360 Guelph St, Unit 33
Halton Hills, ON, L7G 4B5
Halton Hills, ON, L7G 4B5
Short Description
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
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