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Office: 519-837-0080
Crisis: 226-821-3345
23 Gordon St
Guelph, ON, N1H 4G9
Guelph, ON, N1H 4G9
Short Description
Stepping Stone helps individuals and families experiencing homelessness step forward on a path toward securing permanent housing in Guelph-Wellington through housing focused programs and individualized support for adults ad families.Areas of focus and service include:
- preventative action to help those at risk of homelessness
- individualized plans for those struggling to attain a long-term residence
- prevention assistance supports households in preserving their current housing situation
- diversion support assists adults and families in finding housing outside of shelter
- prevention and diversion services help stabilize current situations while assisting with a permanent housing solution
- assess needs of individuals and families through a standardized assessment tool
- assist with aquiring suitable housing
- identify intervention recommendations
- supports their transition to a case manager
- previously known as the Warming Centre
- provides coffee, shower, and overnight shelter
- accommodates up to 27 people on a first-come, first-served basis
- supported by Diversion team, Housing Stability Outreach and Housing Focused Outreach
- individuals experiencing chronic homelessness, mental health issues and / or addiction
- Mon-Sun, 24/7 support services
- supports approximately 40 people who are experiencing homelessness
- Stepping Stone works in collaboration with community organizations to deliver mental health, addiction, and medical support to individuals staying at the shelter
- focus is to provide access to food, showers, nursing, harm reduction, and court support
- individuals have their own rooms, common space, etc.
- support team (shelter support and housing stability staff), on site 24/7 to support residents and help them achieve their housing goals
- supports a caseload of individuals and families who have completed the common assessment tools
- a recovery-oriented approach to ending homelessness
- quick movement from homelessness into independent and permanent housing
- provide additional supports and services as needed
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23 Gordon Street Overnight Emergency Shelter
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Office: 519-837-0080
Crisis: 226-821-3345
23 Gordon St
Guelph, ON, N1H 4G9
Guelph, ON, N1H 4G9
Short Description
- provides coffee, shower, and overnight shelter
- accommodates up to 27 people on a first-come, first-served basis
- supported by Diversion team, Housing Stability Outreach and Housing Focused Outreach
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Housing Focused 24/7 Supportive Shelter
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Office: 519-837-0080
Crisis: 226-821-3345
23 Gordon St
Guelph, ON, N1H 4G9
Guelph, ON, N1H 4G9
Short Description
- supports approximately 40 people who are experiencing homelessness
- Stepping Stone works in collaboration with community organizations to deliver mental health, addiction, and medical support to individuals staying at the shelter
- focus is to provide access to food, showers, nursing, harm reduction, and court support
- individuals have their own rooms, common space, etc.
- support team (shelter support and housing stability staff), on site 24/7 to support residents and help them achieve their housing goals
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Help Centre
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Office: 519-824-7822 ext 4130
Crisis: 519-824-7822 ext 3712
Rent Bank: 519-824-7822 ext 3712
Housing Allowance: 519-824-7822 ext 4130 or ext 4710
129 Wyndham St N
Guelph, ON, N1H 4E9
Guelph, ON, N1H 4E9
Short Description
The Help Centre provides integrated access to Housing, Children's Early Years and Ontario Works programmes and services.
- The Help Centre allows Social Service related computer use to clients on a drop in or reservation basis. Computer and one to one assistance is based on staff availability. Computers, phones, photocopier/fax, and a board with community programs are available.
- Individuals can book one on one appointments with the Help Centre Support Coordinator for Social Service related support such as assistance with internal programme applications. Clients can call or drop in with questions about the different Social Service programmes, or make appointments/drop in to receive help filling out an application.
- Help Centre can also assist individuals by providing listings for Market Rent units in the community.
- All services are free.
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Ontario Works, Guelph - 129 Wyndham St N
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Office: 519-837-2670
Crisis: 1-800-265-7294
129 Wyndham St N
Guelph, ON, N1H 4E9
Guelph, ON, N1H 4E9
Short Description
Employment Supports and Benefits
- caseworkers work closely with participants to develop individualized action plans that address unique needs
- participants guided through each stage and encouraged to stay on track
- employment benefits to assist clients in finding and starting a job
- basic educational upgrading
- English as a second language training
- job specific skills training
- job search assistance (resumé writing, interview preparation)
- access to volunteer and employment placements
- Learning, Earning and Parenting (LEAP) - for young parents, ages 16-25 years
- Self-Employment - training and supports to operate a business; delivered in partnership with Business Centre Guelph-Wellington
- Life Skills Case Management - intensive support for those who are experiencing issues related to addictions or mental health
- services for empoyers
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Wellington County Rent Bank
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Office: 519-824-7822 ext 3712
129 Wyndham St N
Guelph, ON, N1H 4E9
Guelph, ON, N1H 4E9
Short Description
Provincial Rent Bank Program provides funding for rent arrears for people in danger of losing their accommodation. Ensures housing stability for those with short-term arrears who are facing eviction.
Fund can assist market rent tenants only. Provisions can be made for up to two months' rent and it will be paid directly to the landlord.
TENANTS CAN APPLY FOR ASSISTANCE ONCE EVERY TWO YEARS.
Fund can assist market rent tenants only. Provisions can be made for up to two months' rent and it will be paid directly to the landlord.
TENANTS CAN APPLY FOR ASSISTANCE ONCE EVERY TWO YEARS.
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Housing Services
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Office: 519-824-7822
Crisis: 9-1-1
Maintenance Emergencies: 519-824-7822 (Option 8)
After hours non-emergency: 519-824-1960
138 Wyndham St N
Guelph, ON, N1H 4E8
Guelph, ON, N1H 4E8
Short Description
Rent-geared-to-Income (RGI) Subsidy - Social Housing
The County of Wellington supports the delivery of subsidized housing in units where rent is set at no more than 30 per cent of a household's income. To learn more about eligibility criteria and how to apply, visit Applicant households must apply to the County
Rent Supplement Subsidy
Rent Supplement Program allows individuals and families to receive a geared-to-income rent supplement for a unit in the private market. Applicant households must apply to the County and meet eligibility criteria.
Government-funded Affordable Housing
Affordable housing, sets rent at less than market levels, can be found in the City of Guelph and Wellington County. All prospective households must apply to the provider directly and meet eligible criteria.
Homeownership
The County of Wellington administers two homeownership program:
Funding to Prevent Eviction
The County of Wellington administers funding for the Housing Stability Program, the Rent Bank, Emergency Energy Fund (EEF), and Low-income Energy Assistance Program (LEAP).
Find out more about Housing Stability Funding eligibility.
Emergency Shelter
The County of Wellington funds Stepping Stone (formerly known as the Welcome In Drop In Centre) and Wyndham House (youth up to 25 years of age) to deliver support homelessness prevention, crisis response and housing stability supports and services.
Find out more about emergency shelter services in Wellington-Guelph
The County of Wellington supports the delivery of subsidized housing in units where rent is set at no more than 30 per cent of a household's income. To learn more about eligibility criteria and how to apply, visit Applicant households must apply to the County
Rent Supplement Subsidy
Rent Supplement Program allows individuals and families to receive a geared-to-income rent supplement for a unit in the private market. Applicant households must apply to the County and meet eligibility criteria.
Government-funded Affordable Housing
Affordable housing, sets rent at less than market levels, can be found in the City of Guelph and Wellington County. All prospective households must apply to the provider directly and meet eligible criteria.
Homeownership
The County of Wellington administers two homeownership program:
- Wellington Affordable Homeownership Down Payment Loan Fund, and
- Ontario Renovates
Funding to Prevent Eviction
The County of Wellington administers funding for the Housing Stability Program, the Rent Bank, Emergency Energy Fund (EEF), and Low-income Energy Assistance Program (LEAP).
Find out more about Housing Stability Funding eligibility.
Emergency Shelter
The County of Wellington funds Stepping Stone (formerly known as the Welcome In Drop In Centre) and Wyndham House (youth up to 25 years of age) to deliver support homelessness prevention, crisis response and housing stability supports and services.
Find out more about emergency shelter services in Wellington-Guelph
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Transitional Housing & Support Program
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Office: 519-836-1110
Crisis: 1-800-265-7233 ; 519-836-5710
38 Elizabeth St
Guelph, ON, N1E 2X2
Guelph, ON, N1E 2X2
Short Description
Services for women and their children who are experiencing or have experienced violence in a relationship, as well as those who have left abusive relationships or are considering leaving and want to establish violence-free lives in the community.
- risk assessment and safety planning
- access to emergency shelter
- individual and group counselling
- transitional planning
- health and wellness support
- legal information and referrals to police, lawyers, court, hospital
- advocacy and liaison with community agencies and resources
- help with custody, child support issues and getting financial support (eligibility must be established)
- accompaniment to police, court, lawyer, Crown Attorney/Legal Aid, Victim/Witness Assistance Program
- immediate telephone support and information through 24-hour Crisis Line
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Off-Campus Living
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Office: No public telephone number
University Centre - Level 1, 50 Stone Rd E
Guelph, ON, N1G 2W1
Guelph, ON, N1G 2W1
Short Description
Services include neighbourhood programs and engagement, tenant and landlord consults and resources for students, lease reviews, rental listings.
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Student Experience
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Office: 519-824-4120 ext 52214
50 Stone Rd E
Guelph, ON, N1G 2W1
Guelph, ON, N1G 2W1
Short Description
In Student Experience, supportive spaces outside the classroom are cultivated for all students in which they can learn, build community, develop a sense of belonging, explore lived experiences and intersecting identities, deepen their understanding of themselves and each other, and engage in meaningful dialogue. Student Experience houses many specialized supports for students identifying as First Nations, Inuit, Métis, Black, racialized, people of colour, members of the LGBTQ2IA+ community, and members of various cultural, international, religious, and spiritual communities. Services areas include Cultural Diversity, the Indigenous Student Centre, International Student Experience, Multi-Faith Programs, Sexual and Gender Diversity, Neighbourhood Relations and Off-Campus Living, Sexual and Gender Diversity, Student Engagement and Leadership.
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Office: 519-823-9232
Short Description
Housing trust that supports adults with severe autism and high health needs.
Offers outreach activities and support groups.
Offers outreach activities and support groups.
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Student Housing Services
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Office: 519-824-4120 ext 58700
Family Housing: 519-824-4120 ext 52551
Residence Admissions: 519-824-4120 ext 58701
Residence Life: 519-824-4120 ext 52348
Short Description
Provides access to single student residences and accommodation for students with families or student couples.
- offers short term accommodation to students and non-students during summer
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Office: 519-843-7000
Short Description
Outreach and support services include:
- crisis support
- youth outreach program
- assistance for families and individuals to maintain safe, affordable housing
- eviction prevention
- income tax completion
- life skills and budgeting assistance
- emergency Hydro Arrears (not all utilities) available for individuals who reside within Centre Wellington and Wellington North including CW Hydro, Wellington North Power, Westario and Hydro One.
- licensed child care centre for ages 18 months-4 yrs of age. Before and After school programs offered as well at various locations in Centre Wellington.
- EarlyON Child and Family Centre programs in Centre Wellington, Wellington North, Minto, Mapleton and East Wellington.
- information and referrals
- volunteer transportation program - central intake and referral for Wellington Transportation Services
- Assistance with food insecurity
- Assistance for families and individuals who are in need of phones or internet support.
- Intake agency for the OESP (Ontario Electricity Support Program) We will assist with applications for this program.
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Rent Payment Assistance
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Office: 519-575-4400
150 Main St
Cambridge, ON, N1R 6R1
Cambridge, ON, N1R 6R1
Short Description
Funds may be available to:
- Assist with a missed rent payment that will lead to homelessness
- Assist with last month's rent deposit for someone who is currently experiencing homelessness
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Housing Support Services
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Office: 519-749-2450
Lutherwood, 35 Dickson St
Cambridge, ON, N1R 7A6
Cambridge, ON, N1R 7A6
Short Description
Provides families, couples and individuals with assistance in finding and maintaining rental housing. Housing Services provides financial assistance in the form of interest-free loans or grants to eligible individuals who are experiencing financial difficulties that are leading to eviction or difficulty in securing housing.
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How to Find - Food and Emergency Housing
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Short Description
This listing provides information on where to get help in Halton Hills for those in need of Emergency Housing, Long Term Housing Supports, Emergency Food, Food Banks and Crisis Support.
In an emergency, call 9-1-1 for police, ambulance, fire.
For Crisis Support, please see listing of resources here
Emergency Housing
- call 905-877-7585
- provides overnight shelter and a meal during the colder months to those in need
Salvation Army Georgetown Community Church
- call 905-877-1374
- Community and Family Services provide various emergency assistances to those in need
Lighthouse Emergency Shelter, Salvation Army Oakville
- call 905-339-2918
- provides safe, secure, short-term accommodations to individuals who are experiencing some type of housing crisis
- call 905-878-8970
- provides emergency shelter, crisis services, and support to physically, sexually, financially, and emotionally abused women and their dependent children
Long Term Housing Supports
- call 905-825-6000 or 3-1-1
- service that helps individuals access and maintain safe and affordable housing
- call 905-873-6502
- Transitional Housing is available for families who are homeless
- rent geared to income
- community support coordinator provides family support
Summit Housing and Outreach Programs
- call 905-847-3206
- provides housing, treatment, and case management services for those in need of mental health supports in Halton Region
- call 905-845-9212
- offers community-based housing, support and wellness programs to people living with mental health issues and/or problematic substance use
Emergency Food
- call 905-873-3368
- emergency help available if needed, by arrangement, outside of regular hours
- call 905-873-1887
- supports people who are in need of emergency assistance
St Joseph Church, St Vincent Charities
- call 519-853-0784
- provides food vouchers to those in need
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank available on an as-needed basis following a personal interview and completion of application for assistance
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- available to assist anyone facing difficult circumstances
Food Banks
- call 519-853-0457
- provides easy access to food for those individuals or families who are in need of basic needs assistance
- call 905-873-3368
- provides food to those in need who meet the eligibility criteria
Food for Life Community Fridges
- call 905-635-1106
- a community fridge at both branches of the Halton Hills Public Library, stocked with 'Good Food bags'
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank serving Acton and the surrounding community
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- food bank serving Georgetown and the surrounding community
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Rent Payment Assistance
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Office: 519-575-4400
20 Weber St E
Kitchener, ON, N2H 1C3
Kitchener, ON, N2H 1C3
Short Description
Funds may be available to:
- Assist with a missed rent payment that will lead to homelessness
- Assist with last month's rent deposit for someone who is currently experiencing homelessness
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Housing Services, Families in Transition Program
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Office: 519-749-2450
Lutherwood Housing Services, 41 Weber St W
Kitchener, ON, N2H 3Z1
Kitchener, ON, N2H 3Z1
Short Description
The FIT program provides centralized intake for families requesting emergency shelter
- FIT supports families with eviction prevention services, shelter diversion and rapid re-housing from shelter, with the goal of reducing or avoiding emergency shelter stays.
- Through a coordinated shelter intake process FIT staff assess a family's housing needs and develop a plan for best housing options.
- Family must be within seven days of losing their housing to access support.
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Housing Support Services
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Office: 519-749-2450
Lutherwood Housing Services, 41 Weber St W
Kitchener, ON, N2H 3Z1
Kitchener, ON, N2H 3Z1
Short Description
Provides families, couples and individuals with assistance in finding and maintaining rental housing. Housing Services provides financial assistance in the form of interest-free loans or grants to eligible individuals who are experiencing financial difficulties that are leading to eviction or difficulty in securing housing.
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Community Services Department
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Office: 519-575-4400
99 Regina St S
Waterloo, ON, N2J 4G6
Waterloo, ON, N2J 4G6
Short Description
The Waterloo Region Community Services Department provides resources on the topics of:
- Income Support (e.g. Ontario Works)
- Employment Services/Employment Resource Centres
- Children's Services
- Seniors Services
- Housing Services
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Rent Payment Assistance
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Office: 519-575-4400
99 Regina St S
Waterloo, ON, N2J 4G6
Waterloo, ON, N2J 4G6
Short Description
Funds may be available to:
- Assist with a missed rent payment that will lead to homelessness
- Assist with last month's rent deposit for someone who is currently experiencing homelessness
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How to Find - Affordable Housing & Help for Rent, Utilities or Property Taxes
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Short Description
Explains different housing types and how to apply, and directs to other housing-related listings in this directory
- for emergency shelters see separate listing here
NONPROFIT HOUSING
Housing operated to fill a social need, not as a business
- may be owned by government, nonprofits or charities, co-operatives, etc.
- some is subsidized (reserved for people with low income), some is 'market rent' (open to people of any income)
- some is reserved for seniors or people with disabilities (may have supportive services, like meals, personal support, etc.)
How to find and apply to nonprofit housing:
For complete list see Halton Region website here
Details for each listing show how to apply, but in general:
- for most market-rent units, apply directly to individual housing provider
- for most (but not all) subsidized units, apply through HATCH (at Halton Region 905-825-6000, or see separate HATCH listing here)
Halton Housing Help: contact at Halton Region 905-825-6000 or see separate listing here
- can help explain the housing system, how to search and apply
PRIVATE RENTAL MARKET
Housing that is privately owned, rented as a for-profit business
How to find private rental market housing:
Halton Housing Help: contact at Halton Region 905-825-6000 or see separate listing here
- provides free help and support to tenants to find and keep rental housing
- posts listings of available housing (see here)
Rental listings can also be found in local newspapers, and on websites such as gottarent, viewit, Kijiji, etc.
YOUTH HOUSING
Bridging the Gap: for youth, ages 16 to 24, who are homeless or at risk of homelessness
- call 905-635-0663 or see full listing here
Community Youth Programs: offers residential placement for youth, ages 15 to 18, not able to live with family but not ready for independent living
- call 905-845-9718 or see full listing here
Support House: offers a full range of supportive housing options for youth ages 16 and up with mental health and/or substance use issues
- call toll free 1-833-845-9355 or see full listing here
HELP TO PAY DEPOSITS OR RENT
Halton Region Housing Stability Fund: one-time assistance with basic housing expenses to help people maintain their housing
- call Halton Region 905-825-6000 or see separate listing here
VETS Canada: for Canadian veterans who are in crisis, at risk of becoming homeless, or are homeless
- call toll free 1-888-228-3871 ext 121 or see separate listing here
HELP TO PAY UTILITIES
See separate listings for Gas & Hydro Bill Assistance here
PROPERTY TAX REBATES AND DEFERRALS
Property Tax Rebate (for lower-income seniors or people with disabilities)
- see separate listings for Burlington, Oakville, Milton and Halton Hills or contact your local municipal government
Older Adults Property Tax Deferral Program (for lower-income seniors)
- call Halton Region at 905-825-6000 or see full listing here
LEGAL HELP FOR HOUSING
Halton Community Legal Services: provides free legal assistance to those with low income, for housing and landlord/tenant issues
- call 905-875-2069 or see full listing here
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Housing Services - Halton
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Halton Region 3-1-1 or 905-825-6000
Short Description
Mobile service which supports youth, single females and families at risk of homelessness, or episodic homelessness, to find immediate, long-term, safe and stable housing alternatives
- Emergency Supportive Housing Program for families and individual women in short-term accommodations
- Housing First services and case management for adults, youth and families
- Advocacy, referrals and community support to improve housing retention
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Single Point of Access for Adult Developmental Services
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Toll Free 1-888-941-1121
917 Nipissing Rd, 2nd Flr, Suite D
Milton, ON, L9T 5E3
Milton, ON, L9T 5E3
Short Description
The Halton office is the contact point for families/individuals who are interested in accessing:
- Supported living services and supports
- Caregiver respite
- Community participation supports (with social and recreational activities, work activities and volunteer activities, including Passport)
- Specialized services, such as service coordination or clinical services
- Person-directed planning supports
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SACHSS Mental Health Services
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Crisis: 988
Crisis: 437-254-2794
Crisis: 647-523-6380
Crisis: 416-863-0511
Crisis: 289-277-4770
247 Main St N
Brampton, ON, L6X 1N3
Brampton, ON, L6X 1N3
Short Description
Health education and promotion, mental health treatment and counselling, violence prevention, outreach and awareness
- diabetes, hypertension, heart disease prevention programs
- court mandated treatment including individual and group counselling for impaired driving, violence, anger management
- HIV/AIDS support and counselling, and sexual health promotion
- LGBTQ health and welfare programs
- education, recreation and support programs for seniors
- education and life skills programs for women and youth
- counselling, support and housing help for individuals who are homeless
SACHSS Suicide Prevention Helpline, 988
Partner in 24/7 national suicide prevention and mental health support helpline; call or text Mon-Sun 24 hours
SACHSS Distress Helpline, 437-254-2794, 647-523-6380, 416-863-0511
Telephone support for emotional or mental health issues, including depression
Mental Health and Addiction Programs
Family program includes individual, group and family counselling, stress management, addiction management
- support for families affected by a loved one's substance use and mental health issues
- prevention supports
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; supports for victims/partners of offenders, including safety planning, referrals to community resources, and information on offender's progress
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