• preventative action to help those at risk of homelessness
• individualized plans for those struggling to attain a long-term residence

• prevention assistance supports households in preserving their current housing situation
• diversion support assists adults and families in finding housing outside of shelter
• prevention and diversion services help stabilize current situations while assisting with a permanent housing solution

• assess needs of individuals and families through a standardized assessment tool
• assist with aquiring suitable housing
• identify intervention recommendations
• supports their transition to a case manager

• previously known as the Warming Centre
• provides coffee, shower, and overnight shelter
• accommodates up to 27 people on a first-come, first-served basis
• supported by Diversion team, Housing Stability Outreach and Housing Focused Outreach

• individuals experiencing chronic homelessness, mental health issues and / or addiction
• Mon-Sun, 24/7 support services

• supports approximately 40 people who are experiencing homelessness
• Stepping Stone works in collaboration with community organizations to deliver mental health, addiction, and medical support to individuals staying at the shelter
• focus is to provide access to food, showers, nursing, harm reduction, and court support
• individuals have their own rooms, common space, etc.
• support team (shelter support and housing stability staff), on site 24/7 to support residents and help them achieve their housing goals

• supports a caseload of individuals and families who have completed the common assessment tools
• a recovery-oriented approach to ending homelessness
• quick movement from homelessness into independent and permanent housing
• provide additional supports and services as needed

• provides coffee, shower, and overnight shelter
• accommodates up to 27 people on a first-come, first-served basis
• supported by Diversion team, Housing Stability Outreach and Housing Focused Outreach

• supports approximately 40 people who are experiencing homelessness
• Stepping Stone works in collaboration with community organizations to deliver mental health, addiction, and medical support to individuals staying at the shelter
• focus is to provide access to food, showers, nursing, harm reduction, and court support
• individuals have their own rooms, common space, etc.
• support team (shelter support and housing stability staff), on site 24/7 to support residents and help them achieve their housing goals

• case management services; wellness checks; follow up
• one-on-one counselling; needs assessment
• HIV pre and post-test counselling
• referrals to healthcare professionals, social workers and legal services
• support with access and adherence to treatment and medications
• access to hot meals
• transportation support to medical appointments; accompaniment
• connections and coordination of support among peers
• system navigation and advocacy; settlement services
• help with ODSP, Trillium Health Program, OW and CPPD applications

• distribution of harm reduction, safer sex supplies
• overdose prevention/Naloxone training and distribution
• sharing information on safer substance use and sexual health; updates on street, prescription drugs and Bad Drug Reports
• peer education, outreach and satellite sites
• referrals to other health and social services
• harm reduction trainings for people who use drugs and service providers

• Removing the Barriers: 2SLGBTQ+ inclusion training for service providers
• Chai n' Chat: online wellness consultation for 2SLGBTQ+ individuals,
• Queer Minds: online social support group for 2SLGBTQ+ individuals
• Totally Outright Program: educational sessions and confidential one-on-one meetings
• Rainbow Salad Virtual Information Hub: online hub providing interdisciplinary services and resources that serve the needs of the 2SLGBTQ+ community in Peel

• vommunity gatherings - bi-weekly drop-ins (We belong)
• HIV Treatment update workshops - monthly Lunch and Learn
• health promotion and capacity building training for HIV clients; capacity building and training for community partners and services providers.
• Theatre for Positive Mental Health: mental health support for African, Caribbean and Black (ACB) communities in Peel utilizing theatre and art.
• The Young Black Women's Project: leadership program for young femme-identifying individuals between the ages of 18-30
• The Care Collective: A space for ACB women and femme-identifying folks to gather and discuss destigmatizing HIV and sexual health
• The Muslim Women's Health Series: promotion of health and wellbeing among Muslim women.
• Women and HIV/AIDS Initiatives (WHAI)
• provides HIV-related information to service providers at local community events, forums or conferences
• distributes resource materials and HIV prevention tools (safer sex materials, information, condoms)
• HIV-related referrals to local organizations

• short and long-term counselling and case management for individuals with mental health and substance use issues
• grants and financial support individuals experiencing housing issues
• mobile outreach for people living on the streets or who are under-housed and have mental health and addiction issues
• court support, and pre-charge diversion program (Caledon)
• system navigation and case management for seniors experiencing neglect and abuse

A centre for at-risk youth residing within the community who are between 16 and 21 years of age, providing access to a number of support services and programs to assist them in remaining housed, diverting them from homelessness and street involvement. A case coordinator assists the youth in navigating community and internal services based on their identified needs.

Services include:

• Help with getting back into school or finding employment
• Assistance obtaining or replacing ID
• Access to housing workers
• Help with applying for or maintaining social assistance
• Hot meal program, seven days a week (lunch and dinner)
• Connections to community supports
• Free laundry facilities and clothing/household donations
• Access to all on-site mental health, medical care, addiction/substance use services
• Recreational and life skills programming
• Early diversion and family mediation

• clothing
• household items
• furniture
• non-perishable food
• personal hygiene items
• grocery gift card

• team links individuals with needed support services, including peer support, primary care and addiction medicine

Outreach worker offering information and referral services. Additional services are offered on a case by case basis including assistance with forms, housing, and employment.

• primary health care services
• social work services
• health promotion and education programs
• community development programs
• chronic disease management

• Compass Diabetes Foot Care Program
• Memory Clinic
• Dental Clinic
• Caring for My COPD Program
• Grand River Council on Aging
• AIDS/HIV Regional Coordinator
• Gender Affirming Clinic
• Brantford Brant Safer Opioid Supply Program
• Geriatric Clinic

• exercise classes
• nutrition groups
• social and mental health programs
• 2SLGBTQ+ groups
• music and drama groups
• harm reduction supplies
• ID support
• outreach station
• volunteer opportunities

COVID-19 Resources for Congregate Living Settings

Registered, charitable organization offering community-based housing, support and wellness programs to persons living with mental illness and/or addiction * qualified support coordinators provide support and services based on the consumer's level of need * all referrals for housing and support services are processed by one-Link

Rent-geared-to-income supportive housing options:

• transitional housing leading to independent living
• collaborative shared housing
• shared townhouse living
• individual apartments

Mental health community support programs:

Staff assist with:

• case management
• advocacy
• life skills training
• supportive counselling
• activities of daily living
• access to community services
• 24/7 access to telephone support for program participants

Community Outreach Team provides assertive outreach, builds supportive relationships, identifies an individual's unmet needs, supports their expressed wishes, builds circle of supports, navigates housing needs, and works from a harm reduction and trauma informed lens


Programs & services to support mental wellness

• Centre for Innovation in Peer Support - a peer-to-peer mental wellness initiative * provides wellness-based, peer-led self-help and social connections programming to community members; and support to organizations who have peer staff
• Virtual self-help resources, Social Connections, Youth Peer Programming and Peer Resource Hub
• call 1-833-845-9355 ext 390 or email [email protected] for more information

Information and Referral:

• provides information on how to access programs and services
• offers 24/7 access to crisis line support to all program participants
• provides support for people with mental and/or addiction issues who want to improve their wellness, independence and quality of life

Services and Programs:

• Support House - Supportive Housing

• housing counselling
• information and referral
• matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings
• voluntary trusteeship service
• street outreach to persons who are homeless, Streets to Homes follow up support for clients who have been placed in housing

• must have legal status in Canada and meet income requirements
• clients of Ontario Works and Ontario Disability Support Program may be eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month's rent deposit to move into more affordable housing

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

• immunization and screening for communicable diseases
  
• health education programs
  
• family and child health
  
• sexual health
  
• injury prevention
  
• environmental health
  
• physical activity
  
• public health standards enforcement

• provides diapers and baby food, food aid, clothing and support

• hot lunch two Sundays a month at St Margaret's Anglican Church -- see separate listing

• provides food, hygiene kits, friendly visits and calls, social events and referrals to other services

• online workshops 3 days/week on pre-employment and life skills training
• connection to a Career Counsellor to support employment-related goals
  
• follow up includes 6-months post-program support one-on-one with a case manager to identify goals and set action plans in place to achieve those goals

• workshops 3 days/week on personal development and life skills training
• supports women experiencing poverty and other life challenges to build stable and active lives and move toward their employment and education goals
• follow up includes 6-months post program support one-on-one with a case manager to identify goals and set action plans in place to achieve those personal goals

• participants identify goals and work on action plans to achieve these short-term realistic goals
• ongoing weekly peer support groups to promote interpersonal skills development

• combination of online workshops and in-kitchen hands on training designed to increase knowledge, skills, and confidence around food preparation in a commercial environment

• graduates of the Recipe for Success Preparatory Program can apply for a 4-month paid internship in Ve'ahavta's commercial kitchen to further enhance their skills and work experience
• participants attend two shifts per week where they lead volunteers in preparing hot, nutritious meals that support our mobile outreach program
• participants receive industry specific training such as a Food Handler's Certificate and First Aid/CPR

• 4-month paid internship program in Ve'ahavta's warehouse
• participants learn to receive, sort, and track items in a warehouse setting using an inventory management database
• participants receive industry specific training such as Ladder Safety, Manual Materials Handling, WHMIS and First Aid/CPR

• mobile outreach vans deliver essential supplies to those experiencing homelessness across the city
• one van operates 7 shifts per week (downtown) and second shift operates 5 shifts per week (North York & Scarborough)
• delivers food, clothing, hygiene supplies and harm reduction kits to those experiencing homelessness
• Outreach Workers on shift also provide referral services to those looking for further connections to supports

• hands-on, engaging, meaningful volunteer experiences in every program area
• contact office if interested in volunteering in any of the above programming areas