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Office: 519-836-2222
104 Dawson Rd, Unit 102
Guelph, ON, N1H 1A6
Guelph, ON, N1H 1A6
Short Description
Services include:
Settlement Workers in Schools Program (SWIS) -- provides settlement support to newcomer families in schools during the school year (Sep-Jun). Settlement workers connect with newcomer students and families. One-on-one and group settings. Provide settlement-related information for successful integration * services are available to all UGDSB and WCDSB schools.
Coordinated Language Assessment and Referral Services (CLARS) -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT).
Translation and Interpretation Program Services (TIPS) -- services for individuals and organizations
Employment Counselling Services -- assistance with resumés and job search, employment training including Canadian workplace culture, computer skills, and worker health and safety information.
Programs and Groups:
Commissioner of Oaths
- settlement counselling and orientation:
- information and referral
- assistance with government benefits application
- assessment of English language skills
- referral to English language instruction
Settlement Workers in Schools Program (SWIS) -- provides settlement support to newcomer families in schools during the school year (Sep-Jun). Settlement workers connect with newcomer students and families. One-on-one and group settings. Provide settlement-related information for successful integration * services are available to all UGDSB and WCDSB schools.
Coordinated Language Assessment and Referral Services (CLARS) -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT).
Translation and Interpretation Program Services (TIPS) -- services for individuals and organizations
Employment Counselling Services -- assistance with resumés and job search, employment training including Canadian workplace culture, computer skills, and worker health and safety information.
Programs and Groups:
- income tax clinics, income tax information sessions
- Orientation to Ontario Workshop
- English conversation circles
- one-on-one conversation practice
- Women's Group
- Seniors' groups
Commissioner of Oaths
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Language Training Services
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Office: 519-763-8806
Crisis: 250-900-1160
Short Description
Virtual Language training programs for:
- corporate and private sector (English, French)
- provincial and federal government (English, French)
- individuals
- one-to-one and group classes (all virtual meeting style)
- customized programs
- day or evening instruction
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Office: 519-745-2531
715 Fischer-Hallman Rd, Ste 401
Kitchener, ON, N2E 4E9
Kitchener, ON, N2E 4E9
Short Description
Offer a wide range of culturally and linguistically appropriate services to Canadian-born citizens, naturalized citizens, permanent residents, refugees, international students and temporary foreign workers to help them settle and integrate into the community.
Successful integration is a two way process that requires adjustments for both newcomers and the community; settlement workers work closely with other agencies, businesses and all levels of government to ensure this happens.
Assists clients with issues they are encountering in adapting to their new home and ensuring that agency services are accessible to them regardless of how long they have been in Canada. Offers settlement services in-house and throughout the community.
Many of the Settlement Counsellors work out of branches of both the Waterloo and Kitchener Public Libraries to better reach the community.
Successful integration is a two way process that requires adjustments for both newcomers and the community; settlement workers work closely with other agencies, businesses and all levels of government to ensure this happens.
Assists clients with issues they are encountering in adapting to their new home and ensuring that agency services are accessible to them regardless of how long they have been in Canada. Offers settlement services in-house and throughout the community.
Many of the Settlement Counsellors work out of branches of both the Waterloo and Kitchener Public Libraries to better reach the community.
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Welcome Centre
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905-847-5113
2800 High Point Dr, Suite 212
Milton, ON, L9T 6P4
Milton, ON, L9T 6P4
Short Description
Provides students and their families new to Canada, with guidance and support as they become familiar with the Region of Halton, and their new school environment
Services offered include:
- Math and language assessments for students
- Access to community services and resources for parents
- Access to the Youth Settlement Program
- Interpretation Services
Locations:
- Halton North (Milton), 2800 High Point Dr, Suite 212, 905-693-0623
- Halton South (Oakville), 255 Morden Road, 905-847-5113
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How to Find - Newcomer to Canada (Immigrant / Refugee) Services
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Short Description
This listing gives an overview of services to assist newcomers to Canada, and is an index to related listings in this directory
- for comprehensive information, please see the Halton Newcomer InfoPod
DRIVER'S LICENCE:
A newcomer to Ontario can use a valid licence from another province, state or country for 60 days
- after 60 days, a newcomer must switch to an Ontario driver's licence
- for more information on driver's licences for newcomers, see Ministry of Transportation website
- to apply for an Ontario driver's licence, go to a Drivetest Centre (for locations, see full listings here)
HEALTH INSURANCE:
Ontario Health Insurance Plan (OHIP) provides publicly-funded health care for residents of Ontario
- for more information, see separate listing here
- to apply for OHIP, go to a ServiceOntario Service Counter (for locations, see full listings here)
Interim Federal Health Program provides limited, temporary coverage of health-care benefits for specific groups of people in Canada who do not have provincial, territorial, or private health-care coverage
- for more information, see Government of Canada website
IMMIGRATION AND CITIZENSHIP:
Immigration, Refugees and Citizenship Canada facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada
- also grants citizenship and issues travel documents (such as passports) to Canadians
- for more information, see Government of Canada website
Discover Canada: The Rights and Responsibilities of Citizenship test is used by newcomers to study for the citizenship test
- the publication is available online to read, listen to, or download
- a free print copy can be ordered online or by calling 1-888-567-7183
- also available to borrow at some library locations
INFORMATION AND REFERRAL FOR NEWCOMERS
For Community Information Centres throughout Halton that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community, see here
- for help in languages other than English, dial 2-1-1 to reach 211 Ontario, which uses data from the Halton Community Services Directory and has live translation services in more than 150 languages
INTERPRETATION AND TRANSLATION:
For a list of organizations that may provide this service, see full listings here
- may be a fee for document translation
LANGUAGE INSTRUCTION - ESL, FSL AND LINC:
Programs that offer opportunities to learn listening, speaking, reading and writing skills with an emphasis on developing the level of communication competence that is essential for adults who are living in a setting in which English or French is the primary language
- for more information, see separate listing here
NEWCOMER SETTLEMENT SERVICES:
Free services for newcomers to Canada are funded by Immigration, Refugees and Citizenship Canada to provide advice and help on:
- looking for a job
- getting a language assessment
- registering for language classes
- finding a place to live
- signing children up for school
- learning about community services
Available in Burlington, Halton Hills, Oakville, Milton and surrounding areas
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Interpretation and Translation
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905-842-2486 ext 225 or 227
55 Ontario St S
Milton, ON, L9T 2M3
Milton, ON, L9T 2M3
Short Description
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Welcome Centre
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905-335-3665 ext 3440
Gary Allan Learning Centre; 215 Ontario St S
Milton, ON, L9T 4N5
Milton, ON, L9T 4N5
Short Description
Services offered include school registration, assessment and settlement support
Assessment
- students from Grades 1 to 12 will have their English language and mathematics skills assessed
- helps schools offer students the supports needed as they begin studying in the Halton District School Board
Community Connections Specialist
- works with schools, parents and community partners to develop school community activities and projects
- support school and system initiatives relating to community outreach and parent engagement, equity and inclusive education, literacy, numeracy, tutoring/mentoring, and interventions for students at risk
- Virtual Newcomer Conversation Club
- Virtual High School Student Hangout
- to register please contact Dunja Cajko, Community Connections Specialist at [email protected]
Youth Settlement Workers
- help newcomer families interact with schools to maximize parental involvement and student success
- provide interpretation and translation services and connect families with useful community services that help students and their parents transition into the community and schools
Youth Settlement Specialist (YSS) in Schools
in partnership with HMC Connections (HMC), supports student and family engagement through the support of Youth Settlement Specialists (YSS) at the Welcome Centre and in schools
School Specific Youth Settlement Specialists
- meet with and provide continued settlement support to families as they navigate the HDSB system
- refer families to resources and support within the Halton community
- collaborate with HDSB staff in problem solving and identifying necessary support for students specific to language and/or culture
- provide language support to families and HDSB staff when/where needed (i.e confirming a meeting, supporting families new to the school etc.)
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Interpretation and Translation
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905-842-2486 ext 225 or 227
360 Guelph St, Unit 33
Halton Hills, ON, L7G 4B5
Halton Hills, ON, L7G 4B5
Short Description
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Newcomer Settlement Program
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Office: 905-460-9514
Alternate Office: 647-553-9514
10 Gillingham Dr, Suite 308
Brampton, ON, L6X 5A5
Brampton, ON, L6X 5A5
Short Description
Newcomer Settlement Program
- needs assessment
- orientation and workshops on topics such as housing, employment, accessing government services
- information and referral,
- assistance filling government forms
- interpretation and translation
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Office: 905-819-1144
6630 Turner Valley Rd
Mississauga, ON, L5N 2P1
Mississauga, ON, L5N 2P1
Short Description
Immigrant Services -- settlement information and orientation to life in Canada
Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training
Community Connections Mentorship Program (formerly HOST Program)
Winter clothing items needed; to make a donation or for more information email Jagdeep Kailey: [email protected]
- needs assessment
- referral to other agencies and government services
- help filling in government forms and applications
- Commissioner of Oaths, document translation and interpretation with service providers
- crisis support counselling
- Youth Achieving Employment Project (YAE) research project to develop an intervention for recent postsecondary graduates struggling to find employment
- Mississauga Cycles cycling mentorship and do-it-yourself Bike Hub
- New Horizons for Seniors Program (NHSP) where seniors help seniors learn computer based social networking skills, digital photography, event management, report writing and also a social and physical exercise club
Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training
Community Connections Mentorship Program (formerly HOST Program)
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- digital Literacy Training
- free seasonal income tax clinic
- mobile dental clinic
- Orientation to Ontario (O2O) webinars
Winter clothing items needed; to make a donation or for more information email Jagdeep Kailey: [email protected]
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Muslim Community Services, Mississauga West
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Office: 905-828-2001
4120 Ridgeway Drive, Unit 43
Mississauga, ON, L5L 5S9
Mississauga, ON, L5L 5S9
Short Description
Offers a wide range of services and learning opportunities to newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry; childminding and transportation assistance may be available for eligible attendees
Settlement and Integration Services
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry; childminding and transportation assistance may be available for eligible attendees
Settlement and Integration Services
- orientation, information
- translation and interpretation
- job board, job placement; resume preparation and assistance; interview and job search techniques
- counselling and support for women exposed to family violence
- information and referral
- violence prevention education
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Mississauga - Ridgeway Dr
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Office: 905-828-1328
4120 Ridgeway Dr, Unit 43
Mississauga, ON, L5L 5S9
Mississauga, ON, L5L 5S9
Short Description
COVID19 -- open for in-person, virtual, telephone and email services from Monday to Friday 9 am - 5 pm, no appointment necessary.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
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Interpretation and Translation
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905-842-2486 ext 225 or 227
Burlington Centre; 777 Guelph Line, Suite 204
Burlington, ON, L7R 3N2
Burlington, ON, L7R 3N2
Short Description
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Interpretation and Translation
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905-842-2486 ext 225 or 227
Longos Plaza; 380 Dundas St E, Unit D-11
Oakville, ON, L6H 6Z9
Oakville, ON, L6H 6Z9
Short Description
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Office: 905-790-8482
197 County Court Blvd, Suite 303
Brampton, ON, L6W 4P6
Brampton, ON, L6W 4P6
Short Description
COVID19 -- open for in-person, virtual, telephone and email services Monday-Friday 9 am-5 pm; no appointment needed
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
Community Connections in School in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors, English conversation circles
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Community Connections in School in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors, English conversation circles
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
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Intervenor Services
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Office: 905-317-7843
565 Sanatorium Rd, Unit 207
ON, L9C 7N4
ON, L9C 7N4
Short Description
Provides Deafblind individuals with accurate information in an appropriate manner to enable them to make choices, plan future actions, communicate successfully, navigate their environment, and achieve as much independence as possible.
Services include:
Services include:
- communications to access services (ex. bank, shopping) or participate in the community (ex. library, community group)
- accessing and sharing accurate information during meetings such as medical appointments or meeting with a lawyer
- learning how to use community services such as public transportation
- conducting daily activities
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Braille and Literacy Programs
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565 Sanatorium Rd, Unit 207
Hamilton, ON, L9C 7N4
Hamilton, ON, L9C 7N4
Short Description
Provides resources, services, and courses to help blind and visually impaired individuals learn to read braille and improve their literacy skills. Also offers braille transcription services.
Contact for specific courses and services offered in your area.
Contact for specific courses and services offered in your area.
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Brampton Multicultural Community Centre, Brampton - Queen Street Branch
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Office: 905-790-8482
263 Queen St E, Unit 10
Brampton, ON, L6W 4K6
Brampton, ON, L6W 4K6
Short Description
COVID19 -- open for in-person, virtual, telephone and email services Monday-Friday 8:30 am-5 pm; no appointment needed
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada (IRCC) facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access to services
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including workshops for seniors and English conversation circles
Volunteer Management Program -- offers volunteer opportunities to newcomers, seniors and youth; bilingual/multilingual volunteers are assets as they help clients with language barriers; volunteering will provide opportunities to:
Crisis Counselling: provides support and guidance during a crisis working on achieving stability, increasing empowerment and safety of community members via one-on-one and group sessions
Youth Crisis Counselling: provides mental health supports, crisis intervention to youth 12-21 years who are experiencing school, emotional, and/or behavioural challenges
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada (IRCC) facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access to services
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including workshops for seniors and English conversation circles
Volunteer Management Program -- offers volunteer opportunities to newcomers, seniors and youth; bilingual/multilingual volunteers are assets as they help clients with language barriers; volunteering will provide opportunities to:
- job-shadow and learn about the Canadian work environment
- work with clients in a settlement based environment learning about the process of the initial intake and assessment
- assist with prepping and facilitation, job search and resume writing
- learn about completing Service Canada and Service Ontario forms for clients
- organize and assist in fundraisers and other events
Crisis Counselling: provides support and guidance during a crisis working on achieving stability, increasing empowerment and safety of community members via one-on-one and group sessions
Youth Crisis Counselling: provides mental health supports, crisis intervention to youth 12-21 years who are experiencing school, emotional, and/or behavioural challenges
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
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Interpretation / Translation
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Short Description
Make Islamic resources fully accessible to the Deaf through a variety of services including:
- raising awareness in the community regarding the challenges faced by the Deaf
- approaching organizers to make their events accessible to the Deaf
- arranging for interpreters to be present at local mosques for the translation of sermons and prayers
- arranging for interpreters to be present at festivities (e.g. Eid, Ramadan, Holy night celebrations) as well as Islamic workshops, conferences, and conventions
- setting up Islamic classes with interpreter services - the curriculum addressing the knowledge level of a Deaf audience
- training interpreters on Islamic terms and signs so that they are able to interpret in an Islamic setting and context
- interpreting the Quran into ASL
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Canadian Hearing Services, Mississauga Regional Office
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Office: 1-866-518-0000
2227 South Millway, Suite 104
Mississauga, ON, L5L 3R6
Mississauga, ON, L5L 3R6
Short Description
- hearing aid clinics open
- core services offered virtually
- continuing to provide emergency support services - Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, [email protected], SMS/Text 416-712-6637 (charges may apply)
- Deaf-Blind Intervening Services1-866-518-0000, TTY 1-877-215-9530, Allan Wareham [email protected]
Multiservice agency for adults who are deaf, deafened, or hard of hearing
- audiology and speech-language pathology
- communication devices
- hearing aid services and hearing tests
- support for coping with hearing loss
- American Sign Language (ASL) classes for individuals and businesses
Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies, Mon-Sun 24 hours
Connect Counselling Services -- for mental health issues, addiction, relationship problems, domestic violence or other serious challenges
Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students
Settlement Program for Newcomers
- needs assessment and referrals
- translation (English and American Sign Language)
- form filling
- problem solving
- information on technical devices, housing, transportation, health, employment, education, legal system, settlement issues, local community
Language Instruction for Newcomers to Canada (LINC) -- basic communication skills, reading and writing in English, adapting to life in Canada; instruction is in American Sign Language (ASL)
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Muslim Community Services, Brampton Head Office
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Office: 905-790-1910
Temporary Office, 40 Peel Centre Dr, Suite 209
Brampton, ON, L6T 0E2
Brampton, ON, L6T 0E2
Short Description
This office has moved temporarily to 40 Peel Centre Dr, Unit 209, Brampton until March, 2024
Services and learning opportunities for newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English and French, upon assessment by Achēv -- see separate entry; childminding may be available for attendees - LINC classes virtual only until this office moves to permanent site
Settlement and Integration Services
Services and learning opportunities for newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English and French, upon assessment by Achēv -- see separate entry; childminding may be available for attendees - LINC classes virtual only until this office moves to permanent site
Settlement and Integration Services
- orientation, information
- translation and interpretation
- job board, job placement; resume preparation and assistance; interview and job search techniques
- counselling; support for children exposed to family violence
- information and referral
- violence prevention education
- cultural and linguistic support; peer support
- guest speakers on topics of interest
- recreational and social activities
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Interpretation and Translation
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905-842-2486 ext 225 or 227
1092 Speers Rd
Oakville, ON, L6L 2X4
Oakville, ON, L6L 2X4
Short Description
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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PCHS Brampton
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Office: 905-677-0889
50 Sunny Meadow Blvd, Unit 201
Brampton, ON, L6R 0Y7
Brampton, ON, L6R 0Y7
Short Description
COVID19 Contact for information on in-person services; some service by telephone and Zoom
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
- health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
- domestic violence support and assistance
- women's and men's group programs
- group programs for youth and children
- parenting programs
- food bank services for abused women
- translation services
- resource development
- diversity training
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
- short term and long term case management
- early psychosis intervention for youth and adults 14-35 years
- supportive counselling to clients and family members
- concurrent disorder support group
- mobile community support group
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
- case management
- addictions day program
- groups for men and women
- relapse prevention group
- coping skills for family members
- peer support program
- Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
- orientation sessions including Canadian laws and norms
- assistance in filling out government forms
- attestation of documents
- translation/interpretation services
- supportive counselling
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
- Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
- Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
- education, assessments and capacity development in partnership with other community agencies
- Senior Caregivers Support Day Program, including separate and combined groups for women and men
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
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Welcome Centre
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905-847-5113
255 Morden Rd, Entrance 4
Oakville, ON, L6K 2S2
Oakville, ON, L6K 2S2
Short Description
Provides students and their families new to Canada, with guidance and support as they become familiar with the Region of Halton, and their new school environment
Services offered include:
- Math and language assessments for students
- Access to community services and resources for parents
- Access to the Youth Settlement Program
- Interpretation Services
Locations:
- Halton North (Milton), 2800 High Point Dr, Suite 212, 905-693-0623
- Halton South (Oakville), 255 Morden Road, 905-847-5113
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Salvationist Church Worship Services in Hamilton
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Office: 905-389-6235
Crisis Line: 905-538-5691
Hamilton Laotian Corps, 573 Concession St
Hamilton, ON, L8V 1B2
Hamilton, ON, L8V 1B2
Short Description
Salvationist churches in Hamilton offering worship services throughout the week. Many locations also offer additional faith based programming including youth groups and Bible study groups. Contact or visit the site website to view the services and schedule at the specific location.
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